After a long day of car shopping you never know what you???re going to get from a dealership. Stives made the car shopping experience smooth and painless! He was genuine from the beginning with our best interest in mind. I felt like I could trust him when he said he was offering the best possible deal. Honestly, I didn???t not think I could afford a brand new car! But Stives explained Hyundai???s new lease program and I found that I could actually walk away with a beautiful brand new car with an unbeatable warranty. The whole experience was excellent from Stives to his manager to their accounting person???all wonderful, kind people. I???m so excited to have joined the Hyundai family of Coconut Creek!
They got me what I wanted at a fair price and hooked me up with an extended warranty! No bs, straight to the point and fair - I couldn???t have asked for a better outcome...THANK YOU Luis and Port Motors...I???ll definitley be back!
After talking with the internet to test ride car was supposed to be ready and gassed up it took a half hour to get the car and there was no gas in it but after that the sales people or very cordial and friendly and the overall experience was okay I went back the next day for an issue with the car and was not happy with the treatment I received
Everyone in our household owns a Hyundai. Not only because of the vehicle reliability but, our sales agent is one of the top! Thank you Melvin G. For helping us like always. You are one of the reasons we come back time and time again. You responded to our calls anytime and had all the patience with us. Thanks again for making it so smooth for us. L. ABREU
All the people that worked with me were great. I traded in my car unexpectedly and I am glad I did this. The experience was good and the employees were helpful. It took a little longer than I would have liked, but I would purchase from them again.
Armand was outstanding in the service he provided.
by Rosa715 from DealerRater.com
September 10, 2018
I went to the dealer today for an oil change and Armand as always has provided great customer service. I am greatfull to be greeted with a friendly smile and excellent service. Thank you Armand. Keep up the good work! Rosa Claudio
Communication between customer and departments involving sales, financing is poor. I gave a post dated check and the sale person where an agreement was made to deposit the check on the specific date on the check. All involved in the purchase agreed . The check was deposited before the date resulting in me having to pay an over draft fee on a the check. I did receive an apology after all the aggravation.
We arrived at the dealership and walked around for a while before being greeted, they were super secretive about the pricing and every time I asked for an estimate, it magically went up. It was kinda sketchy. I knew all the prices going in.
I was extremely pleased with the the level of service that I received from Napleton Nissan. I visited other dealerships but felt like I was just another sell to them. The employees at Napleton made me feel welcome from the beginning to end. I will definitely continue to do business with Napleton Nissan. Steve Cobb, Frank Kemp, Mallike Caesar and Michelle I say Thank You once again for the wonderful experience.
My experience with purchasing this 2018 Certified Pre-Owned Hyundai was just a bit overwhelming at the beginning. At first I was doubting whether to wait and try other cars, but after signing all the papers for Kiel Ramoutar, and driving it for a day I realized I had the car I liked. Of course it all started with Marty Isreal who is conscientious, humorous, hard working and very helpful. Grateful qualities that make a good sales person. Kudos to both Marty and Kiel for their superb hospitality.
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