Used Hyundai SANTA FE for sale near Brookhaven, NY

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual stuff that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure garbage you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the stuff that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

Bought it use with 70k miles on it recently. I looks almost showroom new. I figured if it hasn't gone bad yet, I should have no major issues. I love the tech and comfort and gas mileage is so so, but you can't have everything and at the price of 16K it was well worth it. Love this car and hope to get a good 200K miles out of it. One note is that it never left flordia so it didn't get all that salt from the roads in the winter. After looking at the new ones, I'll take the 2022 over the 2025 or 2026 any day!

I bought 2 cars and have been bringing all my Honda cars, including those I bought for my family members from other dealerships, for service and service is very professional.

We’ve put 85,000 miles on our Santa Fe, including a trip from Maryland to Idaho and Utah, and have consistently been happy happy with it. It’s needed no work/repairs, other than routine maintenance.

Service rep Jennifer was very professional; courteous; knowledgeable. Easy to deal with. Repairs made in a timely fashion. So far, i am happy with Napoli experience.

I've owned about 20 new vehicles and sold cars for 22 years, did a ton on research and ended up with the Caligraphy, it gives you so many features I wanted for a reasonable price. The engine is great and has plenty of power, great stereo, great highway cruiser as well. I have 32k miles, Hyundai has covered all my maintenance, and no warranty claims so far. Great Value! I have normally owned Toyota and Honda but wanted some features they either didn't have or I would have had to go to Lexus or Acura and pay way more for what I wanted.

I had the best experience at Napoli Nissan the GM Brendan was very welcoming and Ron the salesman was informative with out being pushy made me feel comfortable. Financial guy made me feel calm it can be overwhelming buying a new car but at Napoli Nissan the pressure is gone and you know you are in the best of hands they will help you with everything they can to make your experience the best one you will ever have

This is my First time ever buying a Hyundai I sold a Acura RDX and purchased the Hyundai Santa Fe. I have no complaints. My Acura had everything in it and so do my Santa Fe. The difference is my Santa Fe is very comfortable and I really love it. As of now I have no complaints.

I have owned or leased about 12 new Hyundais and about 40 new cars in my lifetime. As I am getting on in years and don’t drive that much I think this will be the last car I will own. That said, I am more satisfied with this car than I have ever owned. The only thing that I am not happy with is the push button transmission. I much prefer the conventional shift lever. If something should happen to this car, I would replace it with another exactly like this one. A niggling point is the placement of the charging pad. It is easy to lose something down there but can be retrieved with a shop vac. No big deal.

I have a 2023 Hyundai Santa Fe 2.5 turbo. I have driven this vehicle for 22500 miles with absolutely no problems rides great and gets 30 plus miles per gallon highway

Cannot reach under the console, Blindspot on the passenger side and seats are not very comfortable. Otherwise, the car is a very nice car and has decent pick up power for just the four-cylinder.

I visited on the second day being opened and had a great experience in buying a 2022 Explorer and trading in a 2016. It was seamless. Had an issue with the new car that turned out to be a factory defect that they had Ford correct. All good. I’ll be back.

This is my 3rd Santa Fe in 10 years.Great car for the price. Body integrity not so great as chips in paint appear. Same issue with other 2. Biggest complaint is heat system. Don’t expect to put in auto at start. Will never warm cab. Must manually get cab warm then you may be able to use auto. Auto directs heat to extreme downward location.

I wanted a nice car at a value price at a great price so I got the 2019 Santa Fe and it had 30,000 miles on it and this thing runs and drives as smooth as glass

Very comfortable, very solid feeling, love my Santa Fe PHEV, around town get about 88 mp gallon, often much more. Some controls confusing, especially heat/AC; buttons and dials would be better than touch screen. Would like forward drive gear button to be in front with rear behind, a safety issue.

Empire Subaru is a very pleasant dealership. The facility is very comfortable from arrival to departure. The team is pleasant and knowledgeable. Rich Ciarletta was my customer service agent he was pleasant and efficient with his service. He kept me informed during my service.

We are in our 70's and wanted a car that had blind spot protection with great window visability, a good sized GPS map, keyless entry, and good fuel economy. Also, it has good space in trunk with fold down rear seats. At 51,000 miles we have had no issues.

Excellent buying experience all the way around. Very focused on finding a way to make the selection and purchase as easy as possible. Great team led by Ferdinando and Nelda.

I have owned probably 70 plus cars in my 70 years when counting company vehicles. I bought an old 2007 Santa Fe for my kid and loved it … got a 2023 for myself. Bought my Fiancé a 2023 Rav4 hybrid at the same time as I had one in 2021 for myself. This car is much quieter, better ride and a 20% better value. Just look at the warranty difference. Toyota will be losing market share when the word gets out. Hyundai is making a much better value.

I bought this car because of the deal that Hyundai provided. I didn't test drive the car till after I purchased it. It is a very pleasant surprise, as it is better than I expected. I like the appearance and the comfort, plus it's great for grandkids with the third row. The gas mileage is very good as well. Highly recommend this vehicle.

Dan is the nicest man with the best price.He helped me make best decision for my needs. He didn't push but guided me Thanks,much friend

Only problem. They praise. My car too low. If they raise my car appraisal. I will make a deal.

I bought my 2014 Hyundai Santa Fe 2.0T in November of 2017. This is the best car I have ever owned. I live in snowy New England and with studded snows this car will go anywhere. It has plenty of room to fit my family and all the baby gear I need to haul around. It currently has 95,000 miles and the only thing I have replace besides general maintenance is the rear oxygen sensor. The only complaints I have are the paint is chipping on the hood and roof, and backup camera doesn't work after replacing it twice. Otherwise this vehicle has been worth every penny. The gas mileage is good for an SUV and the cabin is very comfortable. I plan to keep this car for as long as I can because I'm not sure any other vehicle will compare. I previously had a 2008 Jeep Compass that was the worst. When I need another vehicle I will be looking for another Santa Fe.

Ryan was an excellent salesperson. He answered all of our questions and was very informative.

Curtis was incredibly smart and efficient throughout our process purchasing a car. Our trade in was handled fairly and easily, and we left with the new car on the same day. Can’t thank the entire team at Napoli for the excellent customer service and even better results! We loved working with them and would do so again in a heartbeat.

We have had the 2022 Santa Fe Calligraphy for one year and have been very satisfied for the most part. We learned early on that a front seat passenger can not use a seat pad and have the passenger seat air bag light go off. We met with a regional customer service advisor at the dealership and were told all new cars are that way. It’s unfortunate if you happen to be under 5’ and want to sit higher. Now that I know that, I am sorry not to have checked this before we purchased. Now that I do know I will consider this at my next purchase. Only three other issues, terrible gas mileage 22-24 mpg, occasional failure of the doors to unlock without pressing the key fob and street noise. As far as comfort is concerned, we have been happy with the ride and handling.

Romain Brian Kendall are great. I love my new 2023 Ford F150. Power motors is the best dealer. I recommend everybody to buy cars from them they will treat you right