Chad is great... very professional and curteous. I was given options... my car issues were taken care of and I was conviniently given a loner so that I was able to go about my day. The car wash was icing on the cake.
I purchased a used vehicle via the internet. I flew out to California to finalize the paperwork. The team did a great job on resolving an issue that occurred during the finalization of the sale. I highly recommend this team.
Have owned Hyundai's for 20 years. Had them serviced at Escondido Hyundai until their entire service team turned over and service was worse than horrible. So now I drive from Escondido to Temecula Hyundai and the last service on my 2014 Sonata Hybrid was a very pleasant experience. Steve Enrique's was my service consultant and took care of everything. We are a Hyundai family and will take our cars to Steve in Temecula.
Best service I had experienced from dealership service!!!
by Shawnko1962 from DealerRater.com
September 4, 2018
I have purchase the extended warranty and service contract through Hyundai. I live in Escondido and purchase 3 Hyundais in Escondido. Last 2 times I was at Edcondido service dept was just horrible! They lied to me and was very rude. I would not go back again to Edcondido. When i came to Temecula, Steve was very courteous and very knowledgable. He address my hybrid failure, and took care the rental. Everyone at the service dept was exeptional. I will be their customer for life:)
Initially, I was undecided about a new vehicle purchase. James Creguer provided me with an abundance of specific information regarding each model I was interested in. I was finally able to make an educated decision and purchase the hybrid that was right for me! Thank you James for going above and beyond! I am thrilled to own a 2018 Hyundai hybrid!
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