Very good and no pressure experience. My only complaint would be that the car could have been detailed better. It was dirty inside in several places and the rubber mats had not been cleaned.
If your reach over 100000 motor goes out
by azulblue from Lockhart, TX
January 13, 2019
This car was meeting my needs but just went over 100000 miles and it is in shop with Motor issues beware. I only had it 3 and half years and still paying on it and now I don't even have a car to drive.
No where will you find the level of care and commitment that the sales team has for their customers LONG after the sale is finalized. Thank you for making me such a great deal on my new vehicle
2 engine replacements in less than year and a half
by Shatfacekila from Spokane valley, wa
January 7, 2019
This vehicle is a piece of junk do not buy. 2 engine replacements bad hoses and possibly the tranny going already. Only good thing is the free towing for 100k so you can drop this junker off at the nearest Hyundai for repairs.
We were on our way home to Pittsburgh, PA from Santa Fe, NM when the AC quit working on our Hyundai Elantra. It was 89 ° and we were an hour and a half west of OK City. I called Edmond Hyundai service dept, explained our situation, and asked if they could help us out. They said to come on in and they would see what they could do. After an hour and a half and a new cabin air filter, we were back on the road. Fantastic service and great customer lounge!
by Debs37 from Marstons Mills, MA
November 6, 2018
It has the space of a SUV but the style and comfort of a car .. It has AWD which is key with the New England winters
It also has Bluetooth for both hands free and streaming
We had a great experience from the newest guy. Tom was very helpful and did not pressure us at all. We are very grateful for his help.
Best all around SUV I have owned
by Icthelt from Columbia, MD
January 5, 2019
This SUV never stops impressing me with the way it handles the weather & terrain that I drive it in & on . I have the Limited so it does a LOT of things others don’t . The headlights moving around the turns & up & down the hills helps me see much better then regular lights have on other cars . I’m handycaped so the comfort of the vehicle has surpassed my expectations. I Love this Tucson more everyday.
Kristian was great and followed up with my repair. He made the repair work fit my schedule. The experience was awesome and easy. Thanks so much.
My third and best Hyundai
by hyundai fan from Toronto
December 11, 2018
I previously drove the 2006 Tucson and it gave me years of reliable service. The 2017 Tucson is a vastly improved model, with a much smoother ride and features like Bluetooth, charge ports for electronics, options for multiple radio stations and a one-touch system to raise and lower the back seats. The cargo space is much better and more spacious, although the overall dimensions of the car are roughly the same. I can put a piece of plywood in the back deck or comfortably transport five adults. I can split the seats and pack my skis and still have lots of room in the back seat.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
This is second Tucson we’ve owned, very pleased
by StevenK from Overland Park, KS
January 4, 2019
This car has made us very pleased, it’s our 4th Hyundai. It’s responsive handling, safety features, style, price and comfort have sold us once again. Standard features make my wife very happy.
Fantastic service department. Absolutely the ONLY dealership service department that I trust... because of John Noble period. One prime example: John keeps me informed of important upcoming maintenance but NEVER pressures me into performing recommended, but not critical, costly maintenance decisions. John is an effective and knowledgeable service adviser with excellent communication and interpersonal skills. I have written this before in previous customer feedback reviews and I will re-enforce my comments; I will continue to purchase my vehicles at John Vance Auto Group as long as John Noble is my service adviser.
Pleasure to Own and drive
by Anirban from Troy MI
December 30, 2018
Very good car! Great control and looks awesome!
Panoramic sunroof on the Limited trim is just fabulous! Kids love it.
Very reliable overall.
The driving is very responsive and spacious enough for a family of 4.
Took many roadtrips - never a problem.
Went in for a routine oil change. Told them about a ticking sound. They found the problem, ordered the part, and will replace next week.
by Dawn Bradley from Forrest,IL
January 4, 2019
We had been looking for an SUV that we could just slide in and out without much effort. We have had multiple joint replacements and it's not easy getting in and out of something low or high. This Tuscon is great for us! My husband researched a lot of SUV's on the market. Price, headroom, looks, safety, and the excellence ratings for the dealership are what sold us.
I was looking for a used car of a certain brand, and there was one available at Fowler. I contacted the dealer and Denise got back to me almost immediately. She readily answered any questions that I had and offered to provide me with any information I would have liked. I was going to make this purchase from out of town and was looking for a local mechanic who knew this brand. I had trouble finding one but Denise was able to get me names of several who work on European cars. Unfortunately, the car sold quickly (which I absolutely expected it to because it was priced well). Denise got back to me to tell me that the car sold, when she really had no obligation to do so. This is what is called great customer service and something that is sorely missing at a lot of place. Given the opportunity, I would gladly do business with them.
This car is a death trap
by TW from London
December 12, 2018
I lease the car from Lex, I’ve had it for 2 years now and I’ve had nothing but problems with this vehicle, the car has had 3 gear boxes and still doesn’t work properly, today it got stuck in second as I entered a motorway. I’ve also been locked in the car with my family and I was locked out of the car with my 2 year old daughter stuck inside.
Hyundai have completely dismissed me.
I’m terrified that the car will catch fire and my family will be stuck inside the car.
I love the convenience features in this vehicle, and I'm still discovering new ones. The ride is good, and I feel safer in this vehicle than I did in my previous one. The styling is fantastic; I just love the look, and I'm always checking out other brands, but they can't compare. I never thought I'd buy a white vehicle, but when I saw this white Tucson, I was blown away - it looked to me like a sharp tuxedo, only white with black trim. Sharper than sharp!
From the time we walked through the door until the time we left, our experience with Trevor was awesome! He had wonderful customer service and made sure we were happy every step of the way. All the staff was very friendly and helpful. Definitely worth the drive to buy a great car from great people.
My first Hyundai and won’t be my last
by Kathy H from Shawnee, KS
January 11, 2019
This car has met my expectations 100%. In addition the dealership has been fantastic during the purchase and subsequent routine service visits. As a long time Ford owner I’ve discovered I can get everything I had in my previous cars, plus. My next car will be another Hyundai, and my dealership will be Shawnee Mission Hyundai.
Thet were very good and prompt at getting to my vehicle
Great SUV for the price
by Caleb from Dayton, OH
October 15, 2018
My wife and I were looking to expand to a bigger vehicle. The Tucson was an easy choice. It’s a great looking design, plenty of seating, plenty of trunk space, and awesome on gas mileage. Couldn’t be happier with our purchase. The only thing that was a downer is the Hyundai 100k mile warranty is non-applicable to the second owner.
This vehicle has met all my needs so far have only had it a few moths. At first I didn't want all the extras but am actually glad I have e them now
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