I would like to amend my previous review of this dealership there was a communication error the proper people did not get my messages so my issue was never addressed they have now contacted me and are going to take care of everything so I really appreciate what they have done for me, it was a very seamless buying process it was very nice car for a good price.Nice to have a small local dealership take cares!
Usually, I do not enjoy the customer service I experience with this dealership. However, during my last experience, the service was amazing. I hit a deer and the shop got me in as soon as possible. The drop off was amazing. When picking my vehicle up, they were so nice. I called and told them the time I was able to pick up the car, and they moved my pick up time by 4 hours! I was so happy! Then when I picked up my car, they were all ready with the keys, and it took only 5 mins! When I went to my car, it was so beautiful! They had washed the car, and the work was amazing! It almost looked brand new! They also cleaned the inside for me! I was so happy with this experience and I hope my experiences in the future are just as good!
Best selection, best service, very friendly and courteous staff, wonderful clean showroom... went out of their way to make me happy, listen to my financial situation, was able to get me placed into a brand new vehicle for less than a used vehicle.. which was beyond amazing!! These guys are the best... I'm going back in a few months with my husband to get him a car as well.. We love love love the five stars we received all-around. Will be returning for sure.
We are very pleased with Zimbrick Eastside Dealership. The sales staff was tuned in to our requirements and worked to get us the vehicle we were looking to purchase. Thank you to Ed, Darren, and Nick. We had a great experience!
I came in knowing the value of my first and current Mazda, and had a good idea what I wanted and how much I wanted to spend. Tyler listened to what I had in mind and found the car for my needs. The negotiations were relatively painless. A very good experience.
We had the pleasure of working with Darren Anderson on the purchase of our new vehicle. He was pleasant to work with, courteous and very knowledgeable. We felt we got a fair deal and he went out of his way to make us comfortable with our purchase. He spent a lot of time and patience explaining all the new technologies in the new vehicle and said he would help us with any future questions or concerns. He made it a very pleasant experience and we would highly recommend him.
My overall buying experience was great. My salesperson, Darren Anderson, reached out to me unsolicited, to ask if I would like to trade in my old vehicle - I had been considering doing this but just hadn't taken the time to do it... Upon bringing in my vehicle, I received a much, much better trade in offer than from other dealerships in the area, as I did seek other quotes. No one came close to the offer Darren and Zimbrick Hyundai Eastside put together. Darren was very patient with me as I considered all of my options and ultimately went back to the drawing board to help find me the vehicle that had what I was looking for, but didn't have what I felt I didn't need. He followed up throughout the process and was flexible with taking my calls and fielding my questions. I appreciate the hard work he put into the overall experience.
I've never had a new car and I'm so excited to have my new 2018 Hyundai Sonata and John at Zimbrick made it easy and seamless from start to finish. He was awesome and I highly reccomend him to anybody in the market for a new or used car.
We have bought many cars and trucks over the years but this was by far the best buying experience that we have ever had. Working with Jeff was such a pleasure. Jeff is very knowledgeable about the many cars that we looked at and helped us with the process of picking out the best vehicle for our family.
I was very satisfied that the advertised price was legitimate. Communication was excellent throughout the purchase and delivery process. I would definitely recommend the dealership.
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