Used INFINITI QX50 for sale near Hazel Crest, IL

Good service good attention nice place to visit. I will add just one thing at the service shop, a bilingual employee thanks.

Today I went in for an oil change for my mom , and I talk to the manager about light grinding noises that I heard when my mom was turning only. Firestone told her she needed brakes and the manager Tony had my mom‘s car pulled up on the lift, and the brakes were fine, but when the mechanic was taking the wheel off, he noticed that there was some play and it turned out to be a wheel bearing. If you’ve ever seen anyone with a wheel that fell off their car on the highway. That probably would’ve been my mom because she Hand some teenager at fire stone Check it out telling her she need brakes. It didn’t make any sense because she just did her brakes like 12,000 miles ago. Always get a second opinion..

Outstanding. Honest, up front, didn't try to hide anything or spring anything on me at the last second. A delight to do business with. Lukasz especially was a great sales person.

I’m not much of one for writing reviews, but in the case of Infiniti of Naperville, the extraordinary and impeccable service and attention they have recently provided me must be acknowledged. Short story – I needed to have them replace the engine in my Nissan Maxima. Jon Vargas, my service rep, arranged to get an engine delivered to the dealership within the next couple of days, and then have it installed and the car ready no later than Saturday just before I was to leave on vacation on Sunday morning with my daughter for a week. Saturday came and as promised the car was ready. I picked it up, and on the way home from running a few errands, the Check Engine light came on. At first I figured it might just be a “nuisance” sensor fault, and thought it’d be OK. But once home, without going into details, more severe symptoms arose - the car would no longer start, all kinds of error messages were appearing! I texted Jon in a panic, not sure what to do as I was leaving on vacation the next morning, and the dealership was now closed. In response, Jon said he’d come right over (and also had his lead tech come over) - they drove over to my house (after their working hours – they were “off the clock”!) and personally spent 2+ hours trying to diagnose and fix the issue. Unfortunately, they could not restore functionality. At this point I’m scurrying around trying to arrange a last minute rental car that I could pick up Sunday morning (at a potential cost of $600), but Jon was having none of that. After a flurry of phone calls to the owner/general manager, they arranged for me to be able to pick up a loaner car at the dealership on Sunday AM. Not only that, Jon came and picked me up Sunday morning at 7:30 to take me to the dealership, where in short order I was able to get a loaner and be on my way on vacation an hour later. So this was a long story, but it serves to demonstrate what I feel is, in my experience, unmatched customer service. They made a promise that my car would be ready, and available for my upcoming vacation. When through no fault of their own it wasn’t, they did EVERTYTHING to make it right – coming over to my house when they were not “on the job” and had no obligation to do so, opening up the dealership on Sunday morning to provide me with a loaner vehicle, ferrying me there. These are simply extraordinary measures that demonstrate the ultimate in customer service. It would have been so easy for them to simply blow me off and say “we’re closed, have the vehicle towed here Monday morning”, and probably most dealerships would have. But not Infiniti of Naperville – the folks are the salt of the earth. I’ll never go anywhere else again.

The most recent service i received was excellent and prompt. Came in for a routine maintenance which went very smoothly and was offered a nice discount by Mike the service advisor.

Thank you, Fabiola, you are the best, a person who knew how to cover all my needs, and who could offer me everything I asked for, a person who makes you feel as if you were part of the family, always friendly, and with a smile ahead, a excellent service from 💯

For a luxury vehicle I cannot understand the low quality paint and glass on this car. Also having to manually fold in side mirrors? Why? Paint and windshield badly pitted.

5 star rating for Josiah Perry- Sales Consultant please buy your cars from him.... excellent customer service. Car selection is excellent Friendly people You wont regret it.

I am a long-time Nissan owner. I purchased my most recent Nissan Rogue SL AWD with Countryside Nissan & I will never go anywhere else! As a woman, honesty & integrity are so important when I choose a dealership. Everyone here is so friendly, honest, & professional. They are willing to work for YOU! Fast appointment scheduling, prompt service, and an update video from your technician is sent to you while you wait. Steve was very thorough in his video. Excellent Team here! Sales rep John & finance managers Tim & Tom are top notch. Diego & Uvaldo in service go above & beyond always, BJ the service manager is very helpful, & everything is always smooth. Highly recommend Countryside Nissan! ☆☆☆☆☆

Very responsive. Very knowledgeable about the Tesla Model S Plaid. Friendly and great communications from the first phone call to the last.

I love the interior very comfortable seats very stylish exterior ,ride is good. My complain are those 19 inch Run flat tires are very loud . I will be replacing it with a regular tires probably a Perelli or Michellin tires. Brakes were service because it makes a tapping noise because it needs lubrication after 38000 miles .Over all This car is reliable . Just do regular maintainance and everything will be fine.

From originally purchasing my car at Haggerty to having my car serviced at Haggerty, my experiences have all been positive. Everyone is friendly and answers all of my questions. Work is done well and on time.

Felt welcome as I entered the door. Staff was available and when I asked for the sales person that I had been communicating with, salesperson was waiting.

So far so good...Still getting to know my new car. Will be driving it around town and can really see the ride. Wish my trunk space was a little bit larger...

Great service got the car we wanted, will be recommending to Al my friends and family.

All around good SUV. Sporty and comfortable. The good is AWD all the time is really nice. Interior is comfortable and really nice. I like having 2 screens. The scroll button is nice on the center console. Rides good, quiet, steering great, sits low more like a car not an SUV. Comments below about brakes?? I have had not problems with brakes. The bad, really bad turbo lag in 4 cylinder, Premium gas only sucks, paint chips to easy. Car would be awesome with a 6 cylinder 3.5L.

Just purchased a 2025 Nissan Kicks from Kelly Nissan. Ivan Fandino was my salesperson. He was fabulous. Explained how everything works in the car and showed me how to do it all. Let me take it for a test drive. Overall pleased with my salesperson and the dealership and would recommend them to family and friends

Was looking for used car for a month at many locations and was wanting a MKZ as 1 of my top 5 I was thinking about getting. Dealer had 1 I called to check out. Able to get me #s on payments before I came in. Nick new I was OCD after dealing with me over the phone and accommodated all of my needs and had a beautiful machine. The finance staff was very helpful and got vehicle in monthly range I wanted. Walked away with a beautiful machine w/low miles in the price range I wanted with all the features I wanted. Pictures on dealer website were very good and accurate and pricing was very fair. No BS dealer with great staff and good quality machines.

This SUV met all my needs regarding styling, safety and pricing. I did a lot of research on Infiniti because I have a Nissan Pathfinder as well. The buying process was the easiest I’ve ever done.

Kevin and Melanie were very very nice and helpful. I totally recommend them to everyone.

I keep returning and keep buying Infiniti because of the quality in their cars. I don’t worry about any kind of auto problems, I only drive.

I bought my car G80 here when it was Pugi ,and I had service issues with GPS. I was begging to think I made a mistake buying a Genesis. Since Castel took over, they had some issues in the transition. But Castle has changed how I feel about Genesis. I really see them striving to achieve a premium service. Great Job Castle Genesis. Thank you for changing how I feel about my Genesis purchase again. And the G80 is truly a premium car Thank you.

I love my QX50. Other than a few electrical issues, it has been a great car. It gets great gas mileage, and is a comfortable smooth ride.

My car service was swift and thorough. Communication by text was good for my purposes. I looked at a good assortment of vehicles I’m interested in, & the prices were excellent. Everybody I worked with was attentive & patient, providing me with answers to all my questions. Thanks!

Best car I ever had I love my 2020 qx50 I’ve owned volvo, Audi,Lexus . This one has been the most fun reliable and head turning . Very comfortable for my back issues.

I was in and out in less than an Hour. Everyone was very pleasant, the paperwork was explained in detail. They allowed me to leave my other vehicle there until someone took me to pick it up. From the time I entered ti the time I left I felt very comfortable.

Love this car! It’s gotten me everywhere I needed to be reliably and with no issues. It’s comfortable, luxurious, efficient yet powerful without being overly ostentatious. I especially like the 3.7 Liter v6 engine which is the same engine as in the Nissan 370X. It’s peppery with325 horsepower and rear wheel biased until the car senses a need for additional front wheel drive . I never get stuck.

I think it is Great , very reliable!! Get great gas mileage and easy to handle!! Look Good also. Infinity are very fast cars the ride is smooth.

Thank you again Zone Motors for my beautiful car, I purchased a 2011 Audi A8 and I couldnt be anymore happy. They got me in and out within two hours. I will definitely recommend to friends and family.

After owning other luxury brands and having to make trips to the dealerships for issues was a constant time consuming thing we had to deal with in between services. I’m happy with my infinity qx50 looks sleek and very comfortable for my bad back.