November 6, 2018
Out of all the times that I've purchased a car from a dealership, this was by far the best experience. I started the process on a Monday by completing the online application. I received the phone call from Antonio Aguilar who needed only a few minutes to gather some extra data and what kind of car I was looking for. The following day, Antonio called me back and let me know that I was approved and all I would need to do is come in to test drive the car, fill out a little paperwork, and then talk to the finance person. My appointment was made for Friday of the same week for 4pm. I arrived at the dealership about 10 - 15 minutes prior to my appointment and was met by Antonio just a couple minutes past 4pm. He grabbed the keys so I could test drive the car. We arrived back at the dealership about 15 minutes later and sat in an office and reviewed my loan application. He then printed off a couple pieces of paper (insurance verification and CarFax) and had me sign them. He then sent everything over to the finance department. Antonio then brought back the paperwork that had shown the services that had been done on the car. Antonio went to take the car into the service center to have it detailed with some light preventative maintenance and I was then met by the finance person, Josh Eells, who said that he would take me back to his office in about 10 - 15 minutes. At about 5:30pm, Josh came and got me from the office I was sitting in and took me to his office. We talked about the financing and payment terms and then offered me some other options regarding the extended warranty and certified pre-owned options. After making my decisions, he finalized the paperwork and then had me sign. During the time I was with Josh, the car was done being serviced and at about 6pm, I was greeted again by Antonio and taken to my new car. He showed me a couple things regarding the features and even set up my phone for bluetooth. I left the dealership at 6:05pm. All in all, the amount of time that I spent at the dealership (approximately two hours) was a lot less than I expected. I was greeted by nothing but friendly, helpful people who all take pride in their professionalism. Major kudos to Antonio Aguilar and Josh Eells.