INFINITI for Sale in Brooklyn, NY

These guys do a great job making sure I get my service needs met. I am particular about dealers sticking to their warranty and that's one of the best 'features' of Fette. I never get a hard time about warranty claims. They always have a loaner waiting for me. Would by from them again.

Todd Rainier is the best. He make sure the job was done correctly and fast. He also kept his word and he was able to switch my appointment for an early date. Thanks, Todd!

Great service and great experience. Good people! Was able to get the car I wanted with no sales pressure ! Anthony Freda was very helpful and professional

My experience @ this dealership was excellent. I would refer anyone looking for a vehicle. The staff was very pleasant. I one problem I very cold @ the location but even very clean.

Henry was awesome. He made it easy and is a snazzy dresser.

Very helpful. Very communicative. Fantastic service staff. Very knowledgeable

The service experience was great. I came in on a Saturday and the advisor was efficient and helpful. He was the only advisor working that day and did a great job!!!

The dealerships is always professional and is accommodating.

Professional people to deal with. Great service. Although a new customer treated as a loyal customer.

Would not have leased three Infinitis from Douglas if I were not consistently satisfied with the service I receive. Awesome staff, totally customer focused. Love them.

My car leasing experience was excellent. The staff was extremely efficient and friendly. I have already recommended a few customers and more coming in the future.

The rating I gave was very good because this experience was an exceptional one and the first time with a luxury vechicle and top rated dealership. I was recommended to the Pepe Infinity dealership my a family member who does business there and I will refer others to that dealership as well in the future.

From the moment I drove in the dealership I received friendly and professional service. Alex, my service technician, knew me by name and welcomed me. Alex walked through the service with me and helped to make it a great experience. Pepe Infiniti Service delivers a 5 Star experience.

We had the Best buying experience with Mark Ferguson..he is an awesome sale person..who take our demand very seriously and tried to meet all our need..he is extremely patience and a man that keep his words. We had purchased a preowned certify 2019 Qx50 with only 7000 miles include all the bells and whistles for $44k. We live an hour and half from the dealer therefore we won???t need their free oil change and we had addressed that to Mark to see if he can do any better on the price..and he as a man of his words, talked to the manager and marked the price down $500 less and I still have the same warranty with free oil change for a year..my fiance complained abt a rough half xxx paint job on the base of the bumper..he said he will take care of it..and he did..smooth as a baby xxx..Chris Frey the Finance manager also an awesome person too. Thanks Pepe INFINITI for the Best service We weren???t too fond of the woman that sit in the front desk, she wasn???t too happy to be Greeting the customers..otherwise an absolutely 4.5 stars Su & Jenny

Service is always great. No matter what Time I go or what issue I???m having, they always get me in and take care of my car needs in a decent amount of time.

Your staff in the service department are great recently came in for an express service. I did have to wait a little bit longer because it was during the lunch.

This dealership rocks!!! I switched from Greenwich to Pepe and could not be any happier. Ask for Vincent Greco and he will take great care of you. He is the the real deal.

Despite a pretty xxxxty experience with their parts department, my service advisor continues to save the day. Alex is very professional and is extremely helpful/communicative about my service visits each and every time.

Working with Steve Goldberg was excellent. He was extremely communicative throughout the entire experience and very kind to my family on the day of our signing. No question was left unanswered and made sure we were well taken care of every step of the way. Very clean and quality dealership!

Diana was my sales associate, she was extremely knowledgeable about the vehicle I was intrested in(qx60). Once we sat in her office I felt no pressure or pushy sales tactics. I believe she got me the best deal possible on the vehicle. Once the purchase was complete she gave me a comprehensive overview of the vehicle. Additionally she hooked up my phone to the bluetooth,and scheduele my first service for the car. I highly recommend using Diana for your next purchase.