INFINITI for Sale in Buena Park, CA

They had the Dodge Challenger I was looking for - right color, right extras, and right price. After only 3 1/5 hours of friendly negotiations I was able to buy the car for LESS than my offered price. The only negative was that it was represented to me that the $795 alarm system was mandatory. In fact, it was an option.

My first time buying a car and I must say my experience was great. Overall the whole process went smoothly. Now I have my dream car and Eliana was able to make that possible for me. She was very helpful and answered all my questions.

They were very nice and helpful and got my car done in a couple hours .I thought I wouldn't get my car done until 5pm thanks for everything!

It is difficult to trust dealership especially with up sales. But i have been coming to Universal Mistu, since it was in Burbank and they have been always honest with me and they do great work.

Good service and attentive staff. The computer system was down, so it took longer than expected to get the service started. Happy construction is finally completed.

This particular appointment, the service employee that helped me was Candice and she was excellent, she answered when I called to set up my appointment and was very helpful and then when we pulled up she was the first person to walk out and she was great. Explained everything to me as well as pricing and also called me later to follow up and give me an update, then checked me out efficiently when I came to pick up my vehicle. I realize this survey is only for this recent appointment but I wanted to take a moment to comment on my previous appointment as well since when I initially tried to do my review last time the system didn???t go through and I was unable to. Anyway, Wilson was my service tech then and he was awesome. He not only was very friendly and welcoming but took care of my car and even found a couple of other issues I didn???t mention but needed and to be totally honest, his helpfulness is what made me a repeat customer. He wasn???t my service tech this time so I wasn???t sure how it would be but Candice was great, too and if all of the staff at South Bay Infiniti is this great, I???ll be a customer for years to come.

Eddy???s been great, always accommodating to my schedule, sometimes arranging the loaner car and helpful with all the questions with necessary need for the car with a smile!

I had a last minute concern about my car the day before Thanksgiving, my front left tire was wobbling so I called the service department and Candice gave me a quick appointment. I brought my car in for service and they quickly found out what was wrong with my car and fixed it right away!! I was very pleased with the overall service and results of my visit to the service department and not to mention I didn't have to worry anymore about my car.

In a day of lip service for a fast buck its good to see that Infiniti has returned to customer service excellence. Thank you very much!

This year We decided to upgrade, treated like royalty took the best car in the showroom ,Mark gave us respect and we gave him trust

The ervice department worked very hard to diagnose my car's problems . They kept me informed & were very professional, as they were during my last visit. I sent a review from 11/9 and that was rejected as I did not use enough words (43). The review process needs to be reviewed as it is the WEAK LINK in the service experience.

I loved the ???yes, we can??? attitude at Infiniti South Bay. The sales force anticipated my questions and pointed out unexpected benefits in owning a beautiful QX50. It was my dream car and now it???s a reality!

Working with Dimas on the internet was seamless. We came to an agreement then I came down to the dealership and looked at the vehicle and bought it. Kim the finance director and awesome. Kim got the numbers were we wanted in and out.

At South Bay Infinity everyone made my car buying easy and extremely welcoming. The extra personable attention made the process so easy. My Sales Associate Maria made every effort to accommodate my needs and not to mention my son (a 5 year old) who was with me; and we all can agree that car buying can be lengthy in time, but the amount of time spent at the dealership went unnoticeable. I appreciated the follow up on my satisfaction and any concerns on my vehicles functions. From their General Manager, the Finance team, to Service Desk; their customer service exceeded all my expectations.

Totally impressed with the entire experience, especially with our salesman, Jeremey Richardson, the main reason we purchased our vehicle

Just leased an x5 from Circle BMW in Eatontown, NJ. Cliff Neubart made the experience painless, quick (even enjoyable) and most of all professional. He was honest. Everything was delivered as requested. Will definitely do business with him and Circle again.

Very proficient and professional. David was really helpful. The workers were very nice. I can trust this dealership. I'll be coming back for sure for some services.