Dan my service advisor was fantastic. Although I live out of state and Infiniti of Cincinnati is not my primary dealer Dan took great care of me. I flew out of the Cincinnati airport for a 2 week trip to Europe. He arranged to pick up my QX80 at the airport and had it ready to go when I returned.
My name is Leigh Howarth. l had a terrific experience with infiniti of Cincinnati. Shawn Olsen my sales person was fantastic. l bought a car and had it shipped to Michigan sight unseen. Shawns evaluation of the car was spot on and there were no surprises whatsoever upon delivery.The dealership worked with me to get the vehicle independently inspected and shared the shipping fee. l would absolutely recommend them to anyone in the market for a new or used car
This is the second Infiniti automobile we have purchased through this dealer. ALL their staff is excellent and go that extra distance to make your new car purchase comfortable. When I compared other dealers pricing within an 350 mile radius, Infinti of Cincinnati's prices could not be beat. The finance department is honest, straight up, and they play no games with adding extra cost on at the end like most dealers like....."Prep Fee's", "Documentation Fee's" "Advertising Fee's" and "Transfer Fee's. Once again, I was absolutely floored with the offers on our trade in's. We were given $1000 or more for our trade in's than I ever thought I would receive. Infiniti of Cincinnati is the only car dealer I will ever buy an Infiniti again although I have a closer dealer. I will drive that extra hour or two to do business with them exclusively.
Hands down - BEST buying (and trade) experience! We worked with Anna via Internet Sales, then met with Kirby onsite, and with help from the GM-Fred Ferraro, we were VERY VERY impressed. After being a solid German auto purchasing/leasing family for more than 30 years, we are now PROUD Infiniti owners of a G35X that has all the fun, finishings and technical quality of our just traded 5-series! Thanks Infiniti Cincinnat - hope to pass more referrals your way and look forward to seeing you again soon!
I had good experience shopping for a used truck ..
by Isacc from Cincinnati
December 2, 2018
My salesperson Zack was very patient and helpful during the purchase of my used truck from the dealership. I drove about 30 miles to see it test drive .
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