Used INFINITI cars for sale near Justice, IL

I’m not much of one for writing reviews, but in the case of Infiniti of Naperville, the extraordinary and impeccable service and attention they have recently provided me must be acknowledged. Short story – I needed to have them replace the engine in my Nissan Maxima. Jon Vargas, my service rep, arranged to get an engine delivered to the dealership within the next couple of days, and then have it installed and the car ready no later than Saturday just before I was to leave on vacation on Sunday morning with my daughter for a week. Saturday came and as promised the car was ready. I picked it up, and on the way home from running a few errands, the Check Engine light came on. At first I figured it might just be a “nuisance” sensor fault, and thought it’d be OK. But once home, without going into details, more severe symptoms arose - the car would no longer start, all kinds of error messages were appearing! I texted Jon in a panic, not sure what to do as I was leaving on vacation the next morning, and the dealership was now closed. In response, Jon said he’d come right over (and also had his lead tech come over) - they drove over to my house (after their working hours – they were “off the clock”!) and personally spent 2+ hours trying to diagnose and fix the issue. Unfortunately, they could not restore functionality. At this point I’m scurrying around trying to arrange a last minute rental car that I could pick up Sunday morning (at a potential cost of $600), but Jon was having none of that. After a flurry of phone calls to the owner/general manager, they arranged for me to be able to pick up a loaner car at the dealership on Sunday AM. Not only that, Jon came and picked me up Sunday morning at 7:30 to take me to the dealership, where in short order I was able to get a loaner and be on my way on vacation an hour later. So this was a long story, but it serves to demonstrate what I feel is, in my experience, unmatched customer service. They made a promise that my car would be ready, and available for my upcoming vacation. When through no fault of their own it wasn’t, they did EVERTYTHING to make it right – coming over to my house when they were not “on the job” and had no obligation to do so, opening up the dealership on Sunday morning to provide me with a loaner vehicle, ferrying me there. These are simply extraordinary measures that demonstrate the ultimate in customer service. It would have been so easy for them to simply blow me off and say “we’re closed, have the vehicle towed here Monday morning”, and probably most dealerships would have. But not Infiniti of Naperville – the folks are the salt of the earth. I’ll never go anywhere else again.

I recently purchased a 2018 Infiniti QX30 and had the pleasure of working with Ali Abdulla. From the moment we connected, Ali’s positive attitude and professionalism stood out. He was incredibly helpful and took the time to answer all my questions with confidence and care. His knowledge about the vehicle and the process was impressive, and he truly went the extra mile to make sure I got the right deal that worked for me. I never felt pressured—just supported. If you’re looking for someone who is genuinely committed to helping you, I highly recommend asking for Ali. Outstanding service from start to finish!

Chris was so responsive and helpful! He made everything seamless and simple every step of the way. Highly reccomend!

I wrote a review for this car after I had recently purchased it. I have have had it for two years now and still believe it is one of my favorite vehicles I have ever purchased. So it has 18,000 miles and I have had no problems. Not a single issue and if I thought I had an issue it was because I didn’t read the manual and didn’t realize how to use set the many options in settings. Lol. The interior is really nice and comfortable, the ride is smooth and there is a SPORT drive setting I can use whenever I need to pass a truck or slow car. That mode really makes a difference but I drive in ECON mode mostly because I like to cruise and save fuel mileage. Nice to have choices.

Infinite of Orland Park. Mike as always provides friendly care and above beyond care and service .

See Farah at Countryside Mitsubishi with the car you want in mind and she will not stop until she finds it!!

We have either owned or driven every 3 row suv out there. We have a 22 Pathfinder as well is great too. We picked the qx over a yukon a caddilac xt6,jeep overland and a wagoneer series 2 if you drive one i bet you will too.

Recently purchased a 2023 Ford Edge from the Lincoln Dealership in Naperville. I'm very Happy with the purchase as well as with the Experience. The sales rep, Alfonso was very helpful and reached out to check in after the purchase. I would definitely recommend them to family and friends.

I have a 2023 brand new off show room floor an my windshield has been leaking water from outside when it rains extremely hard outside had to take it back within 1 month of having it an they kept it for 70 + they replaced the windshield only for it to happen this year again this is not a good look for infiniti the service department say my car is the 5th car to have issues with water leaking from windshield

Great experience, quick to set up, check in and out and everything was quoted with pricing. Time was appropriate for the amount of work done

I've had my 2022 QX60 Autograph (my 8th Infiniti) for approximately 600 miles, with a 70-mile daily commute, split evenly between highway and country roads. From the moment the Monograph was revealed, I know this was my next car. The wait was long but worth it. Unlike the targeted buyers, I use my cars for both commuting and hauling, and very rarely have the rear seats up. The cargo volume is an important reason for getting the QX60. (My wife drives the QX50.) Everything from Style to Performance are 5-star. With gas prices at all-time highs, I've been averaging between 28 and 30 mpg in eco-mode - that's 45 on the country roads and 65-70 on 95! Never a fan of auto-off at stops, I've found it does add miles to the tank - the computer lets you know- and decreases total emissions. While the beautiful Autograph interior leather, materials, and paint is a subjective taste, the Vision Package, IMO, is an amazing necessity. Once one uses the rear-view mirror camera and Head Up Display, it's hard to imagine driving a car without this package. To improve this vehicle, I can offer two suggestions to NISSAN: 1) offer an option to increase the lane change turn clicks (Hyundai Palisade) and volume, and 2) allow the power side view mirrors to retract when parked and locked, something available in their QX50 - an obvious and goofy oversight. Finally, the most important reason I keep coming back to INFINITI is dependability and safety. Add everything else and the 2022 QX60 comes away a stunning winner.

My service guy Mike was very knowledgeable, kept me up to date on my car

Karl here at rides unlimited was beyond helpful on our buying experience. He was able to somehow Get us down to the price range we wanted and worked on the overall price the whole time. Even when we thought we had what we thought was the best deal he continued to work and somehow found us something even better. The selection here has something for every price range and the staff goes above and beyond.

Drove nissans and Toyota my whole life..I was looking for an armada but got the luxury version instead which is the QX80. Very luxurious in and out my only gripe was the infotainment which is severely outdated with no android auto or Apple car play. still this big girl has plenty of power and the V8 is intoxicating lol which I'm loving. THIS truck isn't meant for fuel economy, if you want that, get a hybrid. Very reliable and luxurious. Hermosa Blue is plainly gorgeous for this truck.

I can’t express enough how truly grateful I am for Ahmed at Auto House in Downers Grove, Illinois! From the moment I started having issues with my first car, Ahmed showed incredible kindness, patience, and dedication. He didn’t just help — he genuinely cared about making things right and ensuring I was happy. He went the extra mile to get me into a beautiful BMW that I absolutely love, and made what could’ve been a stressful experience feel effortless and positive. It’s rare to find someone so honest, professional, and compassionate in the car business. Thank you, Ahmed, for treating me like family and turning a challenge into such a wonderful experience. I’m forever grateful and will always recommend you to everyone I know! 🙏🚘💙

The car is everything that I need with the space to accommodate myself, friends, grandchildren, groceries , etc very comfortably. I love the way it handles, the design, the interior and especially the color.

Marco Torrens was excellent and patient the entire time with the process and very polite with every question we asked, the driving test was great and even pointed directions back to the dealership easily

I am so pleased with this truck and this is the 3rd one that I have purchased from this same dealership. The staff really went far and beyond to find me the exact model that I want.

Wonderful atmosphere, they have everything from Luxury, sport, and reliable. I’ve been doing business with Baha Auto for a years now. Service is always excellent!

The car looks and drives excellent. This is our second qx60. Great quality and comfort lots of features and plenty of room for the family to stretch out.

Zee, who attended to me, was absolutely amazing, professional, kind, and attentive throughout the process. The entire process to completing the purchase, was smooth and stress-free. I appreciate the level of care and professionalism shown.

Bought this vehicle in 2014 and started having minor problems but due to wear and tear,but had an major accident and even no one got hurt due to support bar . But no air bags deployed . Very concerned.

Great customer service.Thank you Fil, Greg and Ulises for making every step as easy and hassle free as possible,Quality vehicles at reasonable prices.

I bought my 2020 QX60 June 2023 with 12K miles on it. Wanted something a comfortable ride and plenty of seating since I now have custody of my two grandchildren. This vehicle has been great with no repair issues at all. Gives the kids plenty of room in the back seat. Love the leg room up front along with the heated seats. Would highly recommend

I had a good experience with Chris Price awesome sales man.. no pushy sales tactics.. he was honest and straight to the point.. I have bad credit.. and was turned down from alot of different dealers Marino, Hawk,Naperville and Shermans.. all said No.. but Carmax have me thre car I wanted wth super low miles.. Thanx Chris you a good guy 🤗

Infiniti has always delivered in the exterior design department for their models, with the QX60 in dire need of a redesign and the concept Monograph QX60, I knew the vehicle would look great for the exterior. But where they really “WOW’d” me was the overall package of the vehicle. New for the QX60 is a 9speed auto, and a departure from the dual screen layout for the entertainment system. In addition we get a fully digital 12” instrument cluster, 10.8” HUD. Really bringing the QX60 up to where Infinitis standards should had been. Also adding to the small but valued features, we now get memory seating for the driver. All these new additions to the great build quality and high end materials finished throughout the vehicle, it’s certainly now a car I love to sit behind the wheel of. Talking about that, the 9 speed auto is such a huge improvement over the CVT, those shifts through the gears makes the QX60 feel like it’s not running out of breathe compared to the previous QX60s CVT droning. I am 6 ft 1 inch and my older kids are also my size. Yes Infiniti seems to be gearing the advertising to families with kids but this is not true in my case. We are an older family and we love this SUV especially the long trips. Infiniti really wants to take back its crown for the best selling luxury SUV, although it’s got tougher competition, it will only make Infiniti one step better than it was before.

Mike R was amazing. He even traveled to Chicago to bring our car to a different locations so we could see it. I would highly recommend this location.

Very good car so far with more amenities than I knew rides well with great acceleration and gas mileage. There are blind spots that’s take getting use to. Love it

I purchased a 96 Caprice from this dealer.....buying experience was top notch. They answered all of my many questions about the car, negotiated price with me and had the car delivered in record time. The vehicle arrived in an enclosed trailer, was clean and ran perfectly. There were no issues with the car that I found. Normal wear and tear for a 21 year old car but very clean and taken care of. All systems worked as advertised. Top notch vehicle and dealership

I just bought this Suv this week. wow what a beautiful vehicle, it feels soo Good to be driving in Luxury .IM so very Excited know the I upgraded from my dodge suv.

Owned this car for over 10 years and had 0 issues. Great family car that will fit 3 car seats across the middle seat. So much leg room for older kids as well and was a top selling feature. Numerous bells and whistles that are similar to newer cars like lane departure, blind spot and 360 camera view.

I would like to sincerely thank the entire service team at Star Nissan for the fantastic support I received during my recent visit. I’ve been a loyal customer of this company for many years – both for service and car purchases. Each time, I can count on reliable assistance and professional guidance from my trusted sales consultant, Olga Soltysiak. Olga is incredibly knowledgeable, patient, and kind – she always makes the buying process smooth and enjoyable. Her dedication and personal approach truly deserve the highest recognition. Special thanks also go to Mark Yalda, who has consistently shown outstanding commitment and genuine care for customers over the years. Mark always finds the time to help, offer advice, and ensure every visit is stress-free. He’s truly a gem and a shining example of top-tier customer service. I’d also like to extend my heartfelt appreciation to Deshon, who was equally kind, helpful, and attentive during my visit. It’s important to mention that almost everyone I’ve interacted with in the customer service department has been fantastic and incredibly supportive. I don’t know all their names – and the list would be long – so I want to express my heartfelt thanks to each and every one of you. Your kindness and professionalism make a real difference. During the repair, I was given a loaner vehicle, which made things much easier – another example of how well the company takes care of its customers’ comfort and convenience. I highly recommend Star Nissan to anyone looking not only for reliable service and trustworthy sales but also for a company that treats people with care and respect. Thank you once again to the entire team – I always come back with a smile!

It’s a great car however I do not feel like “things are conveniently “ located. When driving, I struggle with finding the defroster, or adjusting the entertainment system. Perhaps with more time, I will get used to it.