We've been doing a lot of searching for just the right vehicle for our college age son who will be starting an internship soon. While searching online I found a Jeep that seemed perfect. So I completed the online request for info. I was pleasantly shocked to receive an email almost immediately on a Sunday afternoon. You'd think it was a canned response but the way it was worded that seemed impossible. That was just the beginning of the personal attention to our needs and accommodating our unique situation. John was so easy to work with. He made my son feel at ease while there alone and was waiting for my arrival knowing my first name. Little details that make you feel important. Fred did an excellent job of explaining the financial side of the transaction. Never once did I feel pressured or taken advantage of. And here's the best part... they let Matt drive off with the vehicle to get to class on time before I'd even signed the paperwork.
Thank you so much for going above and beyond to help me find a car for my son a Corporal in the USMC. We appreciate the fast service and my safe drive 1,074 miles to deliver it so he can get to work every day protecting our country. Thanks a million Justin!!
Josh Gowing went above and beyond for us! He took the frustration out of buying a car and made it a fantastic experience! I love my car and we are truly grateful to him and all of his hard work! Ask for Josh Gowing at Ganley of Aurora. He treats you like family!
We were held by Josh Gowling at Ganley and we really had a nice experience! We ended up going in kind of spur of the moment but we had both of our kids and it was a really cold day and they were so sweet - gave them hot chocolate and never made us feel like we were infringing by having them there. We immediately found the car that we like and Josh was extremely fast and aggressive with helping us make the deal happen. He followed up with us after we bought the car -would not hesitate to recommend him to anyone And to go to him to find our next car!
I had the pleasure of purchasing a new Jeep at Ganley this week. I can't say enough about Jon Graham and Stephanie Eisen. I was greeted warmly, treated with respect and honesty, given a fair price for my trade, and offered a purchase price that was reasonable without having to dicker and play games.
Stay away from the "mega" stores. I received better customer service and a better price at Ganley!
Fastest time ever buying a vehicle. Only dealt with two people but they were great. Super fast on answering all my questions & doing paperwork, very friendly. Would definitely go back to them when I'm in the car market again.
Nick Sipe and Mike Shaheen were both great to work with! My husband and I bought a new car from Spitzer Ford Hartville today and these gentlemen made our car buying process seamless and painless. Great experience with both and would definitely buy another car from this dealership again.
Purchasing a new car is stressful to me; however, VanDevere made the experience pleasant and took some of the stress away. I found Rita Furino, Bob Berger and Joe Caspary very helpful, honest and friendly. The facility was welcoming and it had a wonderful area to discuss the car, wait for needed paperwork and make the necessary business arrangements that I needed. I will definitely be a return customer!
After 2 years of service at Brunswick Auto Mart it was time to replace our 2012 Toy Sienna. I was guided through the process by Dominic Diliberto. He made the time available for me prior to the official opening of the sales department and met with me again for test drives. We bought a 2018 Toy Sienna XLE. He made sure the car was ready to go and had been prepped to our expectations. The deal was signed and delivered by Teri Mateo the Sales Manager. We received a great offer for our trade and were shown several ways to finance the deal. She is one of the best informed Sales Managers I've dealt with in 50 years of buying cars. Brunswick Auto Mart is a top notch auto dealership! Looking forward to working with Rich in service for the life of this new car.
It was the easiest new car shopping experience I've ever had. The process went smoothly, no pressure, no stress and all of our questions were answered. Our salesman (Kevin) was a pleasure to work with and he knew his product, too!
We were looking for a very specific color VW Beetle Convertible. Found one, but the dealer sold it from under us. Saw this one, but at 1500mi away it was a stretch. Jay did a great job. He even setup the delivery of the vehicle, right to my front door! Thanks to the entire staff that was involved.
Upon a visit to the Service Department, was greeted by Cathy Moye. She was extremely friendly, and wanted to assist with the problem. Cannot ask for better service than what I received on December 20, 2017!
I want thank my salesman Tone for everything. He tried to put me into a new Toyota, but the timing wasn't right. Cause a lot of things have change int eh past few years. So I told Tone that i will hold off for now on getting a new Toyota. And he was very understandable about my decision. So I bought out my lease and I will see him in a few years when things have changed. Thanks for everything Tone. And tell Ryan thanks again for all his help.
Great service and was able to see me same day . And very prompt and fast service on my vehicle. And car came out clean and beautiful every time
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