I did not purchase my car at the dealership but I come here for maintenance of my vehicle. Their customer service is awesome!!! Wydell Whiting was great with keeping me informed and smiling as a solution to my problem was trying to be figured out. And Tim Whitehead always keeps me laughing and makes sure that I’m being well taken care of every time I visit. It’s one dealership I actually look forward to going to because of great service! Keep it up guys.
Fun to drive
by Jennygrl77 from Mechanicsburg, PA
December 16, 2018
Decent gas mileage, handles great, I like the large dash screen with navigation. Owned less than a month, no issues for far other than lack of storage space.
On the 22nd of January, I had the honor of meeting an extraordinary salesperson by the name of Michelle Briscoe. She welcomed me into the dealership and answered all of questions. She anticipated my needs and provided me with a host of information. Unfortunately, I was not ready to buy at the time. Nevertheless, she provided a very positive and unforgettable experience.
What I was Looking for
by Bgh from Marion, va.
January 6, 2019
Very nice truck. What I was looking for at a price I could Afford. Very nice design and loaded with features that I wanted in my next vehicle.
Words cannot express how content I am with my new Jeep. Michelle and Andre were great, and their demeanor was very relaxing and pleasant. Working with them took the stress out of car buying!
Cherokee Trailhawk !
by Jeep Girl from Orange,Tx
January 3, 2019
Ive owned luxury vehicles, convertibles and muscle cars. This is by far my favorite vehicle ever! Ill never trade ir sell my 4x4. Its sporty, classy, comfortable and very economical! All the features I love .
Michelle was so friendly and attentive. She made sure that we didn't walk out the door unsatisfied. If you need a new car, this is the woman to see!
by JoJo from Gig Harbor, WA
January 5, 2019
When the Jeep is running well, I like the way it handles. However, I did not expect to deal with a defective transmission which shows itself with jerky/clunky shifting in low gears. Also, radiator came apart and needed to be replaced. Battery needed to be replaced, even though the battery indicator gauge showed it was good. It's been towed twice b/c of the problems, at my expense.
We were treated with dignity and the buying process was painless. Damien was a pleasure to work with and he even stayed late to go over all of our vehicles features with us before we left. Definitely not what you expect when buying a used vehicle. We were very pleased with choosing Jim Ellis.
Ok if you are renting.
by Doug from Crimora, Virginia
December 12, 2018
Def go w the V6! The 4 banger only will make you made you didn’t. This one did not have all the bells and whistles so the test drive did have me feeling rather lame.
Duane was great to work with and never said no to any requests within his control. Got my A5 ready and my wife enjoyed his personal touch!
by EnkyJeff from FITCHBURG
January 13, 2019
Everything I wanted in one. Jeep Cherokee limited edition 2019........big screen towing group super full sunroof. Heated leather seats navigator....I love this car Atcthe time that everyone stay home from snow we had fun out .....
I can always count on the JIM ELLIS team to take care of my needs. The staff are always professional and concerned about what my needs are.
Most reliable SUV I've owned
by Happly retired from Little Falls
January 7, 2019
Three years owned it and aside from oil changes, no money was stuck into it. Liked it so much, we decided to lease a 2019 Cherokee. In the past owned 2 Lexus, Chevy SUV's and the Jeep was ahead of them. EXCEPT for the leg room in the back seat.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
New Purchase on Sat the 15th
by Steel1 from Long Branch, NJ.
December 17, 2018
Jeep impressed over the other SUVs I drove including the Equinox, CRV, Rogue, and CX 5.
Between the cabin comport, power, and feel it was an easy choice.
David Windholz was professional, prompt, and on top of detail with my out of state xc60 purchase. I already sent his info to two other people.
Easy to Drive
by Sgt. B. from Peoria, AZ
January 6, 2019
The V6 provides plenty of power still averaging 18mpg in the city. The auto idle shutdown takes a little getting used to at stoplights and I have had to watch my head getting in and out due to the angle on the A pillar, but drives great, real smooth and responsive.
Usual bait and switch car ad. Ad stated 21k for a Ford Mustang GT but when contacted the price was 30k. Talked to a sales rep about other cars in inventory and literally every car she sent info on was priced over the budget we discussed.
Dodge Charger never gave me any problems
by Just Cooling from Alliance, Ohio
December 17, 2018
Great in the snow, and plenty of leg room. The gas mileage is not bad either. I love the ride and the mid size that can squeeze in any parking place.
Great experience. Quick and painless and car came quicker than expected. I’m very please with my experience and will use them again. Thank you Vroom
by GDUB from Saint Clair Shores, Mi
December 15, 2018
We found exactly what we were looking for as this vehicle satisfies all my needs. Very comfortable and performance is good for the 4cyl. Very driver friendly. My family is tall, 6'4" and 6'6" and we both fit very comfortably in this vehicle with room to spare in the back seats.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
My First SUV
by Twins18 from Columbus Ohio
November 26, 2018
Smooth transition for the situation I was in! The car is in great condition and the family loves it! Definitely a keeper, would recommend most definitely!
Since I buy everything online, and I needed a new car I thought I would give it a shot. Boy was I impressed. From financentondeliveryntomcondition of car... Everything was simply easy. !
Really nice and comfortable
by Bwgntexas from Elgin Tx
December 27, 2018
This car is very comfortable and easy to drive. Holds the road almost effortlessly and a joy to drive every time. Very little road noise and the inside seems to wrap around you making all controls easy and accessible
I like most of what this vehicle has to offer and I was ready to make the purchase. I decided to take another test drive and was looking for a more optioned model but they all had the sun roof which hit my head, this distracted me from the pressure on my left shoulder due to how narrow or how far the seats are pushed out to make the center console wider. I am 6ft 5in tall, I fit in the Renegade with plenty of shouder and head room, I own one.
Julián was great. We didn???t have to haggle any prices. You pay exactly what they say your going to pay. He was very honest with us about the cars history. We were very happy with the customer service and the price
Best driving car that I have own
by Callykitten from Orrville, Ohio
December 28, 2018
The car is everything I need. Four wheel drive makes it very reliable in the winter. I have not had any problems with this car.
Very friendly staff. Several know me by name.. and I am not there that much.. but they know me and my 4 Jeeps. Service isn't backed up so that it takes 3 hrs for an oil change like some of the other dealerships in the area. They are very efficient and understand that good service with the ability to provide timely is what the customer needs.
by Sarah76 from Chicago IL
January 8, 2019
I have owned this for almost three years and no issues whatsoever. Very reliable, good on has, and great bells and whistles inside. Love the navigation and big screen on the limited edition.
Thank you to Mr. Griffin Huntsinger for making my sons first time buying experience a great one. He's still smiling ear to ear. Great customer service, knowledgeable, and friendly. We were in and out in a little over a hour. Great dealership, wonderful salesman. Excellent customer service.Highly recommended! You Rock!
I love my JEEP!
by LindyB from Elkins, SV
January 4, 2019
This Jeep is amazing! I am so glad I decided to buy a Jeep. It’s stylish, comfortable, and easy going! It was affordable, and I love the color!
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