Totally unexpected! While I was waiting in service Yusef this tall salesman from Belize casually asked what kind of vehicle I was getting serviced. I let them know it was an older style Jeep and and that I was thinking about about maybe getting something newer. He said ,"while your waiting here in the service deptartment (which by the way is Awesome)why don't we go to see what they had to offer. "Yusef was confident and absolutely 100 percent positive that we would be able to find something that would work for me. We went over to their storage facility a few short blocks from the dealer. I was able to look at all of my choices without that feeling that pressure of the dealership. We drove my Jeep that I picked back to the dealer and that's when I met Graham the second part of this dynamic duo. Cheers to you my new Scottish friend . Graham was able to show me figures down to the last penny and it pretty close to what I had calculated myself .Once we agreed on everything I was complete shock to how easy Yusef and Graham have made the entire process. It could not have been more than an hour and a half to two hours for the entire process.Thanks guys so much I love my new Jeep. If you are looking for a any type of vehicle just going and meet the team for yourself
Buying a car is as bad as a root canal to me but yesterday Benjamin changed my mind. He didn't pressure me he just said what do you like and want do you want to pay? We went thru my options and I got the Charger I wanted. Then I worked with Steve in finance who was also great. I am a very happy customer! Thanks guys!!
Sergio likes to shop, I mean look at EVERY dealership and what they have over a long period of time. Jeff Azar was the most honest salesperson of them all. He knew what Sergio wanted and found the car for him. We were amazed with the lies from the other dealers.
by Trinece "that realestate chick" from Los Angeles, CA
January 1, 2018
I must say it was the first time I'd been to a dealership and the pressure was not turned up! Betty listened to my concerns and answered all my questions. As I realtor I didn't want to be "sold" to..and she didn't come off as a salesperson but as someone who really understood my needs and my search for the perfect car!
Great price on an awesome new Chrysler Pacifica Hybrid. Paperwork was fast and easy. The only thing that took a while was them cleaning and gassing the car. Otherwise we would have been out of there in about an hour.
Good experience. Went to another Dodge dealer earlier that day, but they didn't have a good selection of colors for the model I wanted. I headed over to Glenn E Thomas and they had the one I was looking for. Still took a while to get everything taken care of, but that's to be expected. The free popcorn made it worth waiting. Also, they had catered lunch and had left over KFC and offered it to us (since they knew we had started our day at 12pm and was not around 8pm). The only negative for me was that I would have liked a higher value for my trade in, but it was within a reasonable value.
Howard Choi was the most helpful in sharing his knowledge, very courteous, and just catered to us till the very end. Cindy Kim was such a Doll, very outgoing and fun to do business with. We will recommend many people to this location.
Bought my brand new challenger RT , for a GREAT deal, 9k off msrp, the sales associate (Joseph) was awesome! The whole process was easy and I was in an out .. I was hassled or harassed into buying a car like some dealers, I didn't feel pressured at all, I felt in control of my buying experience the whole time.. I would recommend them any day to anybody.
I brought in my 2010 Grand Caravan to have the lock actuator and window modulators replaced. I knew these repairs were complex and involved a lot of odd electronic bits. I'd looked into the pricing for the parts and was quoted a fair price for both parts and labor. The repair was properly done and was worth the money. I wish I'd bought my van here!
My 2002 Jeep Liberty was in need of long overdue service. My service advisor, Raidel, was exceptional. He had my Jeep inspected and listed everything needed in order of importance. He did all he could to keep my costs as low as he could. This was my initial time trying this facility for service and I will definitely be back.
My service rep, Zach, is knowledgeable, attentive and always friendly. He explains everything to me and keeps me apprised on status of my car. Service is prompt. I am very pleased with the dealership and it's location is so convenient for me.
Wonderful customer service. Every eager to helpme.
by Yolanda M Hughes from Anaheim
September 0, 2018
Great customer service. Chris was very friendly and very eager to help me with a sell. absolutely no pressure whatsoever it was a great experience
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