Used Jeep Gladiator for Sale in Pacific, MO

Matt Vallee was very knowledgeable, courteous, and efficient. He didn't seem to mind some of the dumb questions I had. We drove several cars around the lot before making a final selection. The whole process went smoothly. Matt was kind enough to help me clean out my trade in since I wasn't really prepared to turn it in. Mike in financing was also very knowledgeable and courteous. However, he had to apologize several times for the length of time it took to get the financing completed. My FICA score was 850. I don't know why the financing took so long. I arrived at the dealer about 3:00 PM and had my car selected and priced by 4:00 PM or so. I didn't get to leave until almost 7:00 PM. Three hours for financing seems way too long. Something needs to be done about the time it took for financing. I am enjoying my new 2018 Chevy Cruze in what I describe as Cardinal Red! I learn new things about it every day!

6/7/2018 I took my vehicle in for service. Love the service department. My wife and I decided to walk around and look at the new vehicles (Traverses). We found one and decided to take a harder look. That???s when I met Chip. Nice enough guy at first. Started talking just a few numbers and he asked me what I would pay for this vehicle if I had cash. I told him and he said, ???Nope, won???t do it.??? I handed him the key and said, ???Well, I might as well not test drive it then.??? Chip walked away. I was only $2900 off the asking price. There wasn???t any negotiation with this individual and it was certainly just another frustrating encounter with a ???salesman???. I suggest you deal with another individual when looking for a new vehicle. However, I dealt with Art Speth in the service department and he was awesome. Thanks Art for being professional and respectful.

I've been coming to this dealership for many years. The service department has always been very nice to deal with. They look out for the best interest of my vehicle and never try to sell me something that is not needed and I appreciate that

I was very skeptical about the prices Laura Chrysler was posting on their website and social media because they were so much lower than other dealerships' prices on a new pickup. I was also dealing with Bayird Chrysler in West Plains, MO. These prices are real! I walked out the door with a new 2018 crew cab 4x4 Ram pickup for $27,900.00. No BS, they did exactly what they said they would do. Bayird was telling me the whole time that it was "Bait and Switch". It was not. Laura's price was $4100 lower than Bayird in West Plains and cheaper than any other dealer I could find in MO. You don't have to haggle either. They give you the best price right up front. Amazing! A whole new way of doing business.

Customer service was very friendly and quick to respond. The trade value they quoted me was too low for us to come to a deal.

Purchased a 2018 Cruze in June of this year and worked with Donnie. I had a great experience and loved my Cruze, that is until a very large buck totaled it last month! Jen at Jim Butler set me up with Donnie again and I was able to, as my granddaughter called it, upgrade to a 2019 Equinox. Stacy in financing got me the payment price I needed to get me into my dream vehicle! Thank you to everyone I worked with!

Best new vehicle purchase ever! Fast, courteous and professional! I will never go anywhere else!

Craig Yoest was amazing to work with. I live in Florida and found the truck I wanted online. I had dealt with so many dealers down in Florida that fit the used car salesman stereotype to a T. Craig was a breath of fresh air. He's honest and doesn't give you a canned sales pitch. He sent several pictures and provided an honest description of any defects on the truck. He made me confident enough to fly up and look at the truck. The truck was exactly as he described it. Couldn't have been happier with the experience. Craig's a solid dude, give him a call and he won't steer you wrong!

Bob Brockland does an excellent job on oil changes and tire rotations. Only takes about an hour and I appreciate the diagnostics on remaining tire and brake life.

We purchased a new 2017 Grand Caravan in April of 2017 from another local dealership. Once the van reached 800 miles, the engine began having trouble. This began 9 solid months of assorted problems with the vehicle, phone calls and emails to an executive manager at Dodge Headquarters in Detroit, trying unsuccessfully to have our van bought back, and a multitude of visits to the service department. The repairs to our vehicle were not minor. We've had a new engine put in, faulty wiring fixed, and new shocks installed. Finally, Detroit has agreed to buy our van back. We went to the dealership where we purchased our van and saw the same salesman. He was aware of all our problems with our van. However, the dealership actually tried to take advantage of us by costing us about $4500. (I'll leave all those boring details on their review). Frustrated and losing confidence, we decided to try Glendale to see how they would handle this unique situation. Our salesman Jim listened to our story, which in and of itself was impressive. People that have been through all we have can be very long winded, but Jim listened and didn't try to make us feel as if our ordeal wasn't truly emotionally exhausting. We came in with the intentions of getting vehicle options within our buyback parameters and then going back to Detroit to advise what we had found. Instead, Jim came back with a 2018 vehicle as a replacement option and John, the sales manager, told us we could leave "Christine" (our van) there. They put us in a rental while we wait for delivery of the new van and all to be finalized from Detroit. We never have to drive our van again that has a rattling noise and who knows what else still wrong with it. Their customer service was above and beyond. For once, we felt like our ordeal was worth some extra effort from someone. We were truly wowed. Since April, we have been very vocal about our experience both with our van and the other dealership. We intend to be even more vocal about how the team at Glendale resolved this situation. Thanks Jim and all involved at Glendale for making us feel valued and worth going the extra mile for. Truly the best experience at a car dealership, ever.

OSIYO- Means hello in the Cherokee language. I am so excited to be a proud owner of a 4X4, 2015 Jeep Cherokee! My journey started on July 4, 2015. My 22 year ols son was looking for his first car and Thanks to your great salesman "Tex" not only did he get the car that he wanted he also got a Full time job! Then I had thinking about trading off my 2010 Grand Caravan and once again there was "Tex" to our rescue! He found exactly what I was looking for! He explained everything that the Jeep featured and was very professional and informative about the product.. He was very easy to work with. But it doesn't stop there. My sister seen my Jeep and she had been looking to trade off her car that she only had for a year and there was your salesman "Tex" once again helping my sister find her perfect Jeep Cherokee! So needless to say all 3 of us will be sending business your way because of you employing a great salesman like "Tex". I started this letter with a Cherokee word and I will finish it with a Cherokee word, WADO, means Thank You! Sincerley, Sandra Henderson