Used 2020 Jeep Grand Cherokee for Sale in Chicago, IL

This is my second time working with Napelton's. Each experience has been better then the last. Is buying a car a quick experience? No, it's not. But it doesn't have to be a bad one either. Each person I dealt with was extremely helpful in helping me replace my former Jeep that was lost in an unfortunate accident. I was basically dead set on buying a Jeep Renegade. Why? I thought they looked good, got good gas mileage, and it was well within my comfortable price range. Would I have liked a bigger car? Sure, but I didn't think I could afford it. WRONG! I walked into Napeltons as was great by Edgar who promptly took me to his office to start mapping out what I wanted on my car. He then pulled up the inventory and started printing off cars that they had in stock that met my criteria. He also then started pricing rebates that were available on the cars and told me that with what I was looking for, I could likely get a Cherokee with the same features of a Renegade for the same price, AND it would be a 2016 (they only had 2015 Renegades in stock). I decided I still wanted to drive them both to get a feel for the cars. I was then introduced to Tony Gandara, who took me out in the freezing cold to dig out cars for me to test drive. We drove a Renegade and I liked it! Smooth ride, great handling but a little small and kinda tight inside for me. We then went and tried the Cherokee. Smooth ride, great handling, extremely comfortable with some awesome features. I fell in love. I decided on a color and the process took off quickly. While waiting I had the pleasure of chatting with the dealership President Rob. He's a great guy that genuinely wants each of his customers to be happy. He asked what I was buying and what I liked about it and how I came about the decision. With no BS, he assured me I was making a good choice and would be happy. (He told me this last time I bought a Patriot from them - and I was extremely happy.) Once we got the numbers, I was shocked at how low they were able to get my payment, they went above and beyond to ensure I got all the rebates that I was entitled to, and even took the time to go into great detail the benefits of each of those warranties they sell. Whether or not you believe in them, or would want to buy them - they will give you as much detail as you ask for - they aren't trying to hide anything. Edgar was a great help in putting together the pricing. Then, once again, I got brought into the finance room where I got to sit down with Chris again. Chris is also a no-nonsense guy when it comes to questions. You ask it, he'll answer it pretty straight forward. You can tell he enjoys what he does, and knows what he is doing because he is very quick to get everything ready, but will stop and go back at anytime if you have questions, or want him to show you numbers. I appreciate that he takes the time to explain things when I have questions, it makes you feel more confident about your purchase. The key to working with car dealerships is simple. Have an idea what you want, be direct with them and don't be afraid to say no. If you are someone who feels compelled to say yes, even if it is for things that you don't want, that's where you will leave dissatisfied. Oh, and most importantly, don't have an attitude. These are people just like you and me who are trying to make a living. They will go above and beyond to help you with what you need and want - they don't want you to come back unhappy. I would recommend Rob and his team to anyone. They are top of the line.

Muy buena experiencia con Jason. Rápidamente nos enseñó el mejor vehículo y salimos felizmente con un carro nuevo. Recomendaría a el concesionario y recomendaría al departamento de servicio, muy buen lugar para hacer negocio.

I came into Marino 2 1/2 years ago with little credit established and Gabriel helped me get my very first car! I remember being there all day and he made sure he answered all my questions and got me the best deal possible. Today I am so excited and happy to say that I just traded in that previous vehicle and now own a 2019 Jeep Cherokee I established my credit and because of Gabriel and the help of the team in Marino I was able to do that. I couldn???t be more happier with my over all experience at this dealership, they will accomadate you in any way they can (I was with a 1 1/2 old toddler so I really mean this lol) not to mention they will get you the very best deal! I would highly recommend this dealership to anyone looking for a new or even a used car they def work with you. Thank you Marino and Gabriel for all your patience and for getting me a great deal on my new car!

I leased a 2019 Jeep Cherokee on Saturday 11/17 and I have nothing but great things to say about Dan. He made the process easy and quick. He listened to my needs in a vehicle and got me what I was looking for at an amazing price. Will definitely recommend him to everyone I know. Thank you!!!

We were shopping around for a new Jeep Cherokee and went to another dealership first. I guess you have to be exposed to unruly service to truly appreciate great service. I walked into Marino without my wife the day before to see if they had in stock the vehicle we wanted to possibly buy. I was greeted by Gerardo who was very nice. I told him what we were looking for, he said they had it in stock, I told him I would be back tomorrow after work with my wife. Gerardo said he was off but would come in to help us. I came back with my wife and was met by Gerardo who greeted us at the door. He asked if we wanted anything to drink. I asked if he still had the Cherokee in stock. Gerardo then showed us the new Jeep and explained all the features. It was what we were looking for at which time we went back inside to start doing the numbers. It was difficult for me to negotiate with Gerardo because he truly worked with us and really gave us the best deal on the New Jeep Cherokee. Giving us the fair price for our trade in was also painless. Remember we went to another dealership and Marino(Gerardo) gave us a better price for the Cherokee and trade in. The next step was finance. We waited in the waiting room and sat some very comfortable leather sofas which I wish we had at home. The wait was short and in we went. We met the finance person(Young Southern Gentleman) who explained the exact amount we had to pay and the extended warranty. We finished up comfortably signed all the papers and it was done. We walked out and were met by Gerardo who already had our plates and city sticker on our new vehicle. Gerardo then asked if we wanted our phones synced to the vehicle. He synced them both up and off we went, happy owners of a BRAND NEW 2019 JEEP CHEROKEE LIMITED 4X4. I definitely will recommend Marino's and especially Gerardo to all my family and friends.

Didn't feel pressured to buy. Salesman (Fawaz) developed a rapport quickly, didn't seem phony. Spent as much time as needed to explain things.

My husband and I purchased our first newer vehicle (ford explorer) through Sherman and we are completely in love with it. Steven, our salesman, was amazing and made our experience enjoyable, hassle free, and made sure to get us into the vehicle we wanted all while giving us every option possible. We drove 4 hours round trip to purchase this vehicle and we will definitely be back to purchase our next one! I researched Explores extensively and Sherman had everyones price beat by $7,000!!! Thanks for your kindness and dedication to pleasing your customers!

I have never liked shopping at car dealers, I always tried to avoid them at all cost, I know what i want and won't be pushed or convinced otherwise, this is something that every dealer I have ever gone to is good for.... this is NOT the scenario with my experience at Sherman, Mike Morris was our salesman, I can't even put it into words as to how absolutely amazing this man is/was to me and my family, I truly felt beyond comfortable from the moment he approached my family, he didn't jump right down our throats as soon as we entered the lot ( like EVERY other dealership) he listened to us, he did not push us whatsoever, he listened, he knew exactly what to present to us based on this, I truly felt that he wanted to help my family, not just sell us a vehicle. I felt zero pressure to buy anything, may I add, we came in towards the end of the night, 7pm, we left there at probably 11:30, well past the time Mike should have been gone from the shop, I have never met a salesman ever who was this amazing, my wife and I have 3 young children so we were extremely picky as to what we wanted, Mike worked with us the whole way, NO problems at any time,at one point we werent sure they had any van on the lot that suited our needs, i honestly told the wife i WANT to buy a car from this man, i never met someone so motivated, dedicated, concerned, and caring for our exact needs. This is something you don't come across at a car dealership thus the reason I don't care for them, but Sherman dodge was different, and I contribute my beyond amazing experience to Mike Morris my salesmen, my wife and I can't even express or say enough kind words about this man. He changed my mind about car shopping, I will never look to buy from a private seller again, I will go straight to Mike Morris for all my car needs from now on, and recommend everybody to him. Jesse Wright, From sales, Mike Volakis from financing, and Jose Chavez store manager were absolutely amazing as well, they all were of great help, this place runs like a fine oiled machine and I can't say enough great things about this team, EVERY single employee there had a smile and were so kind, after we closed the deal my wife wanted Mike and Jesse asked to get a photo with my 3 young sons, Mike and Jesse were beyond thrilled and actually wanted us to send them the photos, so family oriented, truly a spectacular team that anybody would be proud of....

Let's face it. Most sales in any retail setting come down to trust. Of course,,the brand of the product is important. But trust in the sales person's guidance toward the purchase is crucial. We would not have bought the van we decided upon if it were not for the sincerities of Mary Lamarca.. Our family doesn't throw around $40,000 like it is a minor matter.. It's a lot of money. Only feeling confident that Mary was honest and was being straightforward got things done. She advocated for us and stepped up to her sales manager trying her best to make everything work. There is no problem for us that Sherman Dodge (and Mary) should make a little money selling us a van. But...no one wants to give their hard earned money nor stretch their budget for a person across the table who tries to sneak around the facts or who patronizes the customer.. Mary treated us like who we actually were....a family in need of a van for the transportation needs of our wheelchair daughter.. She worked every angle to help us solve a pressing problem.. We wish we were rich people. If we were, we would come back every year and buy from Mary , confident that we were transacting a very fair win-win deal. And so gentlemen......Hit the gong for Lamarca.

I called on a Navigator that they had in stock. I was an hour away, but he sales manager told me that the car may have an engine problem and they are taking it offer the lot. I was happy that they did not make me drive all the way out there and try to flip me in to something else.

The folks at Larry Roesch went above and beyond to make sure that I was happy and that my car looked great. They took extra time to touch up extra marks. It's practically like a brand new car! The follow up was great and the car was delivered early :) Thanks!!

My engine on my Dodge 2012 went out and I needed $4500 for repairs. I had already spent $630 for the month for car rentals while my car was down. I still owed $9000 on my car and it had 138,900 miles on it too. I was perplexed in trying to decide should I repair my old vehicle because I didn???t know if it could be traded in with the repairs needed. Adam contacted me because he was made aware of my situation and how much I had been spending for a car rental . I came into the dealetship and we discussed some options. I miraculously got approved at the dealership for a Brand New 2018 Dodge Journey with only 15 miles on it with no money down! My car note is $289 more than what I was originally paying and I have GAP protection too. I no longer have the worries of getting the repairs done or the $9000 that was owed on the car. The dealership took car of everything! God used Adam to perform a miracle and save the day for my family and I! Adam was very kind, considerate, detailed and compassionate while servicing me for this sale! May the blessing and favor of the Lord be with and overtake you and Eric Littleton for what you have done! Sincerely, Mrs. Richawn L. Randall

I recently purchased a 2018 Chrysler Pacifica from Scott Abramowicz at Bettenhausen CJDR. In my over 30 years of driving, I've purchased no fewer than 20 vehicles, and this experience was by far the most pleasant, satisfying purchase I've been a part of - bar none. Scott was courteous, professional and efficient. There was no back and forth haggling. No, "let me go check with my manager on that..." From start to finish Scott, Micah and the entire team made sure I was satisfied with my experience, When they didn't have the Trim and Color I was looking for, they went out of their way to find the EXACT vehicle I requested and did so in less than a day, There really was NONE of the traditional car buying bull that occurs at every other dealership. In the past I always left the dealer wondering if I got the best deal. Did I negotiate well enough? Did I leave money on the table? I can say with 100% honesty that those thoughts NEVER crossed my mind during or after this transaction, Bottom line...if you are looking for an experience that truly is DIFFERENT, you have to look no further than Bettenhausen and Scott Abramowicz and the rest of the team there. In a world where customer service is an afterthought at best, the Bettenhausen Team has gotten it right! Do not hesitate to stop in and talk to Scott - he'll take great care of you. I can't wait to work with them again when my lease is up.

This was the best car buying experience I???ve had. I went to dealership on September 4th at around 1200 and was greeted by a very nice and professional sales rep named Tori. The energy was great. Tori was very much interested in my needs and wants and met those needs beyond my expectations. I purchased a black 2018 Dodge Durango SXT. This is the exact color and model I wanted. Tori and the sales manager Eric helped me get a great trade in price for my 2016 Ford Fusion and the best apr for my new Durango.. My payment is exactly where I wanted it to be. Thank you Tori and Eric. The excellent hospitality was greatly appreciated! Anyone who is in the market for a new car and a great experience please Go see Tori at Napleton's River Oaks Chrysler Dodge Jeep Ram.

I recently brought a used car from Eric Foret. He was a excellent sales person and understood both my wife's and my requirements in purchasing the car. He was very polite and did not pressure us in buying the car at he first visit. He understood that I needed to take it to my mechanic before we could discuss a price. Even after the trip to the mechanic, he did not pressure me in buying the car, since my wife was at work. I told him that my wife and I would return later in the evening to discuss the price. We brought the car that evening. I would recommend Eric as the person to see if you are interesting in buying a car. Great Experience.

Had a great experience here. My first time buying new and they tolerated me and my negotiations long enough to get me the deal I needed (or I was going back to used car buying). I stopped by twice this week and each time several friendly people were eager to help me. Though I didn't make the deal with Frank V., he helped with the paperwork and entertained me while waiting for financing and stuck around to get me in my new car and answer any final questions. I highly recommend this dealership. It was my best experience over others in the area - Zeigler actually talked about the price of the car first (and trade in negotiation) instead of muddling it all up and focusing on monthly payments. Norvell went out of his way to help me on his day off. And Lawrence in financing was a big help. Thanks again guys! Will send more people your way (don't worry, I won't come with 😄)!

I had been searching the internet for a truck and was contacted by Jacqui from Zeigler???s sales team who was able to work with me prior to making the 50 mile journey to Schaumburg. Once there, Nino immediately greeted me and was able to give me what my trade-in was actually worth. From there, Charlie took over with the financing and took care of me to say the least. Lowest prices around... low enough for me to drive the 50 miles and they take care of military and first responders... just saying. Thank you again!

Where do I start. I???ve been doing business with Arlington Acura for almost 14 years. One thing that stands out is seeing some of the same faces that were there the first day I walked thru the door in 2005. I???ve purchased two vehicles, both of which have been maintained by the the service department. While purchasing a vehicle should be the highlight of the experience, I judge my experience over the years by the exceptional service staff. I can???t say enough about the passion they have to satisfy the customer, from the manager to the porters. Keep up the good work everyone and a special THANKS to Mark Neitzke!