Used 2021 Jeep Grand Cherokee for sale in Matteson, IL

Good customer service and didn't have to wait long. Anthony does a great job detailing services. Service is top notch.

Love my GC 80th Anniversary Edition. A little over 15K miles and she’s been in the shop 2 times now with a squeaking coming from the engine. Tensioner rod and idle sensor were replaced first, they had it for almost a month. alternator was just replaced, they had it for a week. Picked her up last night, drove her this morning and it’s still squeaking! Very frustrated but hoping to get her fixed!

I have taken my car for service there twice and will always go there from now on. Friendly fast service and appointments much faster than other locations.

We special ordered the 2021 Jeep Grand Cherokee Trailhawk. The vehicle is all black inside and out. The paint is a Diamond Gloss Black Metalic. The day after delivery we had the entire finish done with Ceramic Coating. We've had this vehicle for a year and the fit and finish is like new. The Ride is tight and still handles great. Fuel mileage is now 21 City. We're sorry to see they will no longer produce this vehicle!!

Courteous, quick, and thorough If your looking to purchase new or just looking for dealership that provides outstanding consistent quality look no further go to Bettenhausen.

The Jeep exceeds all my expectations. Was looking for a luxury SUV the jeep goes way beyond. Beautiful design all the bells and whistles. Spacious feeling fron back all around.

Feraus Shetat “Ross” was awesome. The whole team was great, they are located in Illinois I am in Texas, I did the whole transaction through phone, text and email. They followed through the whole way, bought a car site unseen. One of the best transactions at a dealership ever, we all have had “delegar ship” experiences. The whole transaction was done smooth, from beginning to end they followed through on their word. Car was delivered to my front door. A++++ 1000% rating to this great dealership. They will not disappoint.

Grand Cherokees are awesome everyday vehicles and even better for traveling for up to 3 with room for luggage! The only suggestion I can make is less trim lines of the Grand! I have the Overland HA version!

Purchased 2023 Rogue from Roy Thompson .it was a pleasure doing business with him I very satifed with service that i Received from him. Nissan South Holland.

This car is everything I anticipated it to be and more. It has the appearance, style, comfort, design, performance and reliability that checks all the boxes.

I had Alexandra and she was awesome. Really worked with me even though I was being difficult lol

Recently purchased my first Range Rover from South Shore and I couldn't be more pleased with my experience! From the jump, my sales person, Laura, was incredibly helpful and genuinely listened to what we were looking for. We didn't waste time or feel obligated to look at vehicles we weren't really interested in. She heard the details and specifics and matched us accordingly. She is personable, friendly and genuinely seems to enjoy what she does, which makes a large purchase like this a million times better for the buyer! Additionally, the Sales Manager, Jim, was more than willing to allow us to bring our dog into the showroom. We traveled from Iowa and it was hotter than we had anticipated, thus we didn't want to leave our dog in our vehicle and they accommodated us, no problem. I'd also like to note our dog is 70lbs and by no means a tiny dog. There was no pressure to decide and get the sale moving, which I have experienced in the past and when we came back the following day, the buying process was incredible! Prior to purchasing a Range, I was a Jeep girl and had purchased 2-3 brand new vehicles off the showroom floor but never in my life have I had the same experience I did at South Shore! They made us feel as though we were buying a million dollar vehicle! Jim made sure all our paperwork and rate were exactly what we wanted, going above and beyond to make sure my name was listed properly on all the documents (we had just gotten married so my name had recently changed). He had maybe 8 different people peek in his office and you could tell it was a busy day but we never felt rushed or as if he was distracted. He made us a priority, along with Laura. She was definitely handling a few different things that morning but checked in with us multiple times and made sure the process stayed moving. It's an incredibly well oiled machine there and things just go smoothly. They had an associate, Manny, go through every piece of technology in the vehicle, set up our phones, adjust our seats, etc etc. With a long drive back, this was a huge help and honestly, kept us safe so we weren't messing with things on our own. There's a lot to learn when you switch to a Range and what would have taken us days to figure out on our own, Manny patiently showed us in a one on one setting. We were given a hand written thank you card and the overall kindness in this dealership is just incredible. I have purchased many vehicles over the years and tend to only keep them a year or 2 and I fully intend to come back to South Shore. Foremost, the overall selection is unbeatable. We have looked around Iowa for months and the inventory just isn't there right now. This isn't the case at South Shore. Also, they genuinely made it feel like a celebration and an accomplishment after we shared a bit of our story. Laura even made a point to snap a few pics of us to document the special day! Again, this is what they do every single day but the thoughtfulness, kindness and just overall ease of the experience was amazing! We're so happy with our new vehicle and I cannot recommend South Shore enough!

Exceptional customer service. Salesperson, Jose Barrera was extremely helpful. Car arrived on the lot the exact date he promised. The experience of buying a car couldn’t have gone better. I highly recommend Thomas Nissan

I liked I was able to make an appointment the day before and was able to accommodate me. Service was done right around the window I was told. Explained what needed and done.

It all started with Jessica answering the phone. She was awesome, answered all questions that I asked and was able to get me numbers from the sales manager. After that she set up an appointment so I could come in and test drive the car. I worked with Ken and Sharon while I was at the dealership. They were awesome. Got me the car he wanted for close to the price I wanted. Thank You!

I had the pleasure of working with Lisa. She was extremely helpful, hardworking, and honest. She will do what it takes to help make sure you get exactly what you are looking for!

Great suv , easy transaction, Jeep drives great and gets great gas mileage . Very easy purchase and great dealership . Jeep has a great look to it also

I had gotten an oil change at quick lane. It took a little longer then I expected, so I step out to get some breakfast. When I returned, my car was done and I was ready to go.

My experience was great. Shot out to my salesman Darian, who took care of me and made sure I got the car that i needed. Nice ambiance and an overall great dealership.

The guys at zeigler know they're stuff,I recently had my car serviced and was in and out in 20 minutes.i was very impressed on how fast the service was.

Paul was great to work with. Easiest car buying experience I have ever had. Paul knew I was an hour away from the dealer, and was very honest over the phone regarding the details of the car (most dealers are not). His manager Nick was also very honest and great to work with. He was very creative to think of ways to close the deal, to get us both what we want in the end. Thanks guys!

I didn’t end up buying the car because i didn’t make my decision fast enough. It was sold. But the service was consistent and precise with emails and speedy quick at responding. Loved the service and would definitely recommend this dealer.

Took my BMW in for service and I’m always worried service is going to rip me off, telling me I need a lot of services that I really don’t need but I didn’t feel that way at Napleton. They fixed what I actually came in for told me about my tires which I already knew I needed and everything else was great. I will definitely return for future repairs and refer my family and friends here to someone you can trust that won’t try to take advantage of you. Thanks Napleton Valley Hyundai.