Used Jeep Grand Cherokee 4xe for sale near Laurel, MD

A Big Thanks to our sales person Sara Spillman and Sales manager Mr. Charles Wicks at Heritag Volkswagen in Parkville, MD for their outstanding skills and professional abilities. On August 10, 2024, they made it possible for my son to purchase a 2024 Volkswagen Jetta SE right off the show room floor. This wonderful experience made me realize other dealerships focus more on making a big sale instead of trying to meet or satisfy their customer. Sara and Charles, your dedication, friendly and caring approach made our time spent pleasurable and I'll definitely recommend the both of you to my family and friends. 🫠💯

Two weeks ownership impressions, this Jeep is quite impressive. I've never been a Jeep person. Long time Dodge Charger owner in the sports car world. Cross shopping the Mustang Mach-e, the Grand Cherokee 4xe really got my attention. It's got that "in town" all electric distance, but you have the turbo gas engine for range and flexibility. The interior is not quite oppulent luxury, but it is VERY nice inside. Levels above what typical Jeep interiors and technology have been. It's very well put together with nice materials, and even some nice plastics. The one huge strike is the choice of so much center piano black. This material has to die. UConnect 5 is my absolute favorite. It works extremely well. The TomTom Nav is kinda weak. It only works best when you input the exact address. Combined electric and gas performance is impressive! This big SUV launches off the line when asked to. Electric use is pretty good for a big vehicle, at about 26mi. Which has been perfect for local driving when I'm off the highway. My combined MPG with gas/electric has been 25mpg, on Regular fuel. Which is a huge step up from the old Charger, yet I have all this cargo room. In the recent snow storms, this GC has been a snow BEAST. Very stable, and the stock Bridgestone tires have been acceptable in their snow performance. A few negatives; the dealer helped fixed a squeaky front panel right away. And they updated my UConnect system, where the screen was flashing black. After those fixes, the GC 4xe has been flawless. The engine is a bit noisy at higher rpms, but I don't mind it too much getting to use its performance. I've been Level 1 charging overnight at home, which has been adequate, taking about 14-15hrs for a full charge. That usually gets 2-3 local errand/to highway trips before it runs out. Then I charge again for the next day. When the battery is "dead" there's enough reserve to operate like a Prius hybrid, to help keep fuel efficiency up while in gas mode. Overall very happy! It's a lease to hedge my bets on this new tech, hopefully it keeps going well! I might be a Jeep convert!

My experience with Pierre, our sales agent was nothing but excellent. He showed us the car we wanted and also showed us the other cars in their lot. He gave us the car fax on the car we test drove as well as the purchase order. He was very professional. I recommend people who are looking for a car to call Pierre at Eastern Automotive in Laurel Md for assistance as would go out of his way to make your buying experience a good one.

I love this car! We chose the Summit and it's elegant, roomy and has plenty of gadgets and features. Great EV for local errands! Love the comfort (massage, heated, cooled seats) the large, clear control screen, the windshield info, and the ability to customize displays to the driver's preference.

Recently, I went to Heritage CDJR in Owings Mills and it was awesome, mostly because of Nick Kam, my sales guy. Nick was super friendly and made everything easy to understand. No hard sells or confusing talk. He really listened to what I needed and helped me out a lot. The place was welcoming and I felt comfortable right away. Nick was patient and always had a smile, even when I asked a bunch of questions. I never felt pushed to buy something I didn't want. It was like having a friend who knows a ton about cars help me shop. I left with a great car and a sweet deal, all thanks to Nick. If you go there, ask for him. He's great!

It is a GOOD Jeep and I LOVE everything about it the color and EVERYTHING it have in it and the drive and the performance

Wendell Braxton was great he got me in an out and at a reasonable rate!! Great job Wendell

Jeep has really stepped up their game.. I’ve had Mercedes for about 8 years now. I went from a C43 to this and I must say.. the interior is actually nicer. I went with the Summit Reserve fully loaded. Beautiful exterior as well, plenty of space (I have a large golden retriever) and the gas mileage is equally impressive. I love everything about this vehicle.

Great pricing and great service. Got us everything we needed. Happy with our new F-150. Thanks for Ray and Larry!

My sales man Jessie Thompson was great I was looking for a special kind of grand cherokee and he didn't stop looking until he found it once I got it he showed me everything there is to know about it I had an awesome experience

My wife and I were both fortunate and delighted to work with Mr. Govinda Ban. He was extremely attentive to our inquiries and concerns, making an extraordinary effort to alert us to a model and price of a car that became available on the lot. He insisted we test drive the car and provided thorough instructions on its features; he never lost patience with us as we asked for repeated demonstrations and explanations. I am happy to recommend him and insisted that he give us his permission to do so. Additionally, the dealership's Financial Service Department was a delight to work with. We are sold on the Fitzgerald experience and are confident that others will be as well! Stephen I. Deutsch, M.D., Ph.D. Emeritus Professor of Psychiatry, Eastern Virginia Medical School Norfolk, Virginia CAPTAIN (retired), Medical Corps, United States Navy

I have had several hybrid SUVs, Lexus and Mercedes, and this is at the top of the list for me. The hybrid drive is seamless, smooth, and responsive at all speeds. This is the largest hybrid SUV I have owned and yet, it is the most fuel efficient. Amazing mileage around town (50+ mpg) and highway cruising with the little 4-cylinder is very efficient. At highway speeds the transmission keeps the small internal combustion engine from working too hard but when power is needed for passing the combination of torque from the electric power plant along with the turbocharger provides instant responsiveness. Inside, the SUV is roomy and luxurious. The finishes benefit from the Italian roots of the owners to provide a beautiful harmony of design with soft supple leather and rich hardwood trim. The electronics work extremely well from the MacIntosh sound system to the driver assist and lane-keeping features that virtually drive the vehicle for you. The seat air conditioning and built-in massagers make even long driving trips relaxing. Yes, there have been some recalls, expected in an early edition of a new model. The only negative has been in servicing the recalls. Jeep dealers are still basically just old Chrysler/Plymouth/Dodge operations that are not prepared to handle high-end vehicles and the customers they attract. Too few technicians, and poor scheduling between the service writers and the shop. The service waiting areas are designed for truck drivers not owners of luxury automobiles. Stellantis may have upgraded the vehicles to a much higher level but their achilles heel is the dealer service network.

I was impressed with the service we received with the dealership employees involved with the sales and trading of our vehicle.

I'm a low mileage driver. This is the most comfortable vehicle I've ever owned. More features than I need but love the comfort. The air cooled and heated seats are amazing. The seat massage is great. Sound system is amazing. Everything about this vehicle is amazing. Had it nearly a year and only put gas in it four times. Most of my driving is local so I use the electric mode a lot.

We were very well satisfied with the service we received, and the work was performed in a timely manner! Our consultant, Phil was very professional, knowledgeable and kind!

Getting acquainted - its a computer on wheels, and I’m a senior lady so on a steep learning curve from my 2014 Grand Cherokee - loving it!!!

This is the third car I’ve bought from this dealership and its wonderful salesperson, Shawn Vahid. Buying a car can be stressful, but Shawn makes it fun too. He knows Audis, and he really tries to get each client the perfect car. This time it is another Q3 for me. But next time I’m sure I can talk him into selling me that sports car in the lot — the one with the red leather interior and the sticker price I can’t afford. A girl (on my 80’s) can dream. And Shawn makes car dreams come true.

The new 4xe is very well designed. Performance is great. Can’t believe the acceleration in electric mode. Interior is very comfortable and functions well except for not being able to use Car Play on the the in-car hotspot. Kind of defeats the main reason for having an in-car hot spot! Our disappointment however is in charging. It is difficult to find public chargers at convenient locations where we are traveling and also very slow. (Over 2 hours to get 25-30 miles of driving.). Also cost of charging is not really as economical as originally thought. Few free chargers available. Our in home charging cost is around $2.85 and public charging is about the same on average. This compares to our current cost of $3.50 a gallon in Florida. The savings is just not worth the long wait to charge on a long trip. However the savings on short trips using in home electricity is good, but just not a huge monthly savings. If Jeep can improve charging capabilities in future years it could be an excellent vehicle.

Ms Cooper was an exceptional professional. Greeted me with kindness. Gave honest advice on what was needed to repair the vehicle. Was responsive. I never felt like I was waiting.

Great vehicle, love it!! Nice, quiet ride! Good milage. A solid vehicle, built in America! Would absolutely recommend this quality built Jeep! Made in Michigan!!!

I recommend when you visits Don White that you visit with Mr James Johnson he’s the best one there hands down he’s always willing to help you as a customer and the best part he recognizes your face and name and make and model of your car if there’s any promotions coming up Mr Johnson should be the first one considered for the position he’s perfect for what the company is trying to build rather your old or young he relates to you Mr James Johnson is the best at Don whites trust me

Best car i've ever had in my life cannot live without it, I would kill myself if I didn't have this car, this s the best car.

Nothing but the best customer service and financial advisor. Mohsen and Saji we’re competent, knowledgeable, and very professional. I’m sad and sorry to hear others didn’t have as pleasant of an experience as I did, I highly recommend both of these fine gentlemen for their entire process of buying a new car.

So far a very Professional and great experience to date with Koons Ford of Falls Church. Ask for Pablo! Edi. Amazing experience. We had a different situation where we needed to trade our car in for a new vehicle! From test driving to intent of having Ford Active Version, it was a memorable ride back home with an explorer Platinum!! Mr. Dean at Finance helped us understanding everything in order where we felt connected and here we are. Thank you Pablo! Thank you Eddi , & Thsnk you Mr. Dean!!!

Salesman (kash) was good. I didn?t feel pressured, environment was pleasant, my trade in was fairly priced. I will go back to the dame dealership in future when they have the type of car I want.

We walked in without an appt and were taken care of immediately. Our salesman Nick was super friendly and knowledgeable. The entire team made our transaction seamless. Thank you!

Great service with Shawn and makes you feel welcome. Oil change was done they resest my car did tire rotation and I didn't wait long.

Everything was simple, didn't feel pressured, and the extras that come with your purchase such as free lifetime oil changes, car washes etc.

Found the car we wanted. The transaction was clean and simple. Nice to deal with.

Bought a new car. The car salesperson was awesome. First, I called to check the availability. It was in stock; 1 hour later, it was sold and he called me to let me know. Thats okay because that car was heavily discounted. I contacted him again for a car with higher trim. Over the course of one week, he worked with his manager to get me the best deal. I bought the car the following weekend. The car salesperson showed great patience, treated my family with respect and kindness. The dealership paperwork process was straightforward. No headaches. I finished in 1 hour.