Tofik was excellent and I can recommend him to any of my friends. The long wait for the finance office was aggravating. You shouldn't have to wait over an hour to pay!! The dealership is clean and everyone is courteous. One big complaint, is they can not put an inspection sticker on your vehicle. So another wait at a service station for an inspection sticker.
After an exhausting 3 month search for a vehicle AND a dealer willing to work with my situation I finally found the one and only place that did it all for me plus more.
Jeff and Daniel worked with me and my terrible credit and was willing to take my old vehicle in for trade. Mind you I've already been to many multiple dealers over the last few months and no one was willing to even remotely work with my situation. Jeff found a bank that was willing to get me a loan at a rate that I was amazingly surprised with. Not only did he manage to get me a loan at a great rate but Daniel was also willing to take my old vehicle (a very uncommon niche market car) and gave me a fair price for it.
At the time of this review I have not yet taken delivery of my SUV yet, I will update my review in a few months to add in details of this.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Met by a friendly and knowledgeable customer service representative. They completed the work in less time than quoted. Highly recommended service department! Extremely happy with this dealership.⭐️ ⭐️⭐️⭐️⭐️
My family has been using North End motors to buy the cars for our family members for years now. It is always a great experience from start to finish. We always reach out to work with John Fernandes every time we go. He truly listens and pays attention to detail when you describe what you???re looking for, goes over all questions you might have and you never feel pressured to purchase. He definitely puts the customer first to make sure they are happy and get what they need as smoothly as possible. Highly recommend!
Avon Auto had exactly the vehicle I had been searching weeks for at a price that was more than fair, especially compared to other listings. On top of this, Mike who worked with me upon arrival was more than helpful and made the buying process as smooth as it could be. Overall: 10 /10, would buy again.
Kelly Jeep in Methuen has that largest inventory in the area & the purchasing process could have been easier or smoother. We were treated fairly & without any pressure to buy. Our Sales rep, Phil Prieur was extremely knowledgable & able to patiently walk us through the various Jeep models & options, making our ability to make an informed choice very easy. I would highly recommend working with Kelly Jeep in Methuen & especially with Phil Prieur.
Phil has a great wealth of knowledge of Jeeps and was a big help to me in understanding all the different models and options. He was always professional and courteous throughout the process. I needed some time to learn about all the the Jeep options and Phil was patient and gave me the time I needed. You earned the title of ???Your Family Car Salesman???. Thank you Phil!
The sales manager and staff were cordial. I dislike car buying because it’s usually high pressure and high stress. At long, we discussed the car, agreed on price and proceeded through the purchase process. There was no haggling or pressure put o on by the dealership.
First time experience with Medway Auto was such a great encounter especially with Robert Hurley the Sales Rep. Overall experience with them is exceptional. The Service Department also did very good job on my car. A big thank you to you all.
Dealer leadership stepped up to resolve an issues with service. Things do go wrong with cars, and not every situation is pleasant for customers or dealers. However, the true test of integrity for any dealership is what they do to fix the problem, and make it right for the customer. In my case the senior management rolled up their sleeves, took responsibility, and made things right. Sometimes, the most important things you can learn about the true quality of a dealership is when something doesn't go quite right. Very impressive group of people. Would highly recommend to anyone.
I went to Dave's needing a car right away! I found an amazingly clean 2007 Jeep Liberty. Bill was my salesmen and Chan was also one of the sales people who helped us. The purchasing of the Jeep was PAINLESS, Dave was amazing I emailed at about 7pm on Tuesday night we communicated by email till about 9pm and on Wednesday morning I was greeted by Bill and Chan who were expecting me the Jeep was pulled up front and warming up. They let me take the Jeep to have it looked at by my boyfriend and when I came back we did the paper work and with in 24 hours the approval and car was ready for me to drive off the lot. Good thing because with in a few days of purchasing the snow came and my 4 wheel drive worked AMAZING! thank you Dave,Bill and Chan
Everyone friendly and professional. They took care of a few minor problems at no charge. All of our dealings with this dealership have been positive.
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