Laid back experience.
Cars are as is-what you see is what you get.
The van we looked at was missing some components and the CD player didn’t appear to work. No negotiation, just if you like it great, if not keep looking.
Sales folks are straight forward-no one is making a new best friend but they are courteous.
Purchased my daughter her first car here. I purchased a 2012 Volkswagen Jetta. Great prices super easy to work with and finance manager ANDY was very informative and helpful. She got me a great interest rate. Would definitely return for my next purchase
Samantha replied right away. We arranged to test drive that weekend and purchased the car. Sam was fantastic! She was professional, friendly and very personable. Great experience. I would definitely recommend her and her staff.
I purchased a Ford Transit from Sam. She is very knowledgeable when it comes to vans. I told her what I will be using it for and she pointed me in the right direction without being pushy. I will be buying my next van from Sam at Corporate Fleet Sales!
The service is great! The online tool to schedule does not update the service records at Concord Toyota. Recommend that it not be used and call the service there. I have used it twice and been told I didn't have an appointment. Luckily they were able to still do the service.
We went to the Roseville Auto Mall thinking that they would have a big selection on the Fiats, they only had one color & style. Not very happy! Next day we went on the Web Lithia Chrysler Dodge Jeep Ram of Concord and saw that it had more Fiats on the lot to look at. We meet Sidney and he was very helpful & went over the cars details with my daughter who was very happy! She saw the color she wanted. Sidney was the best salesman that we had encounter with. We would recommend him to our friends and family. Thank You again Sidney for a wonderful experience!
Seamless experience at the repair center. The drop off and pick up of my vehicle was seamless. The shuttle service was outstanding and all of the employees - including the service manager - were professional and knowledgeable. I will be back!
I was amazed, I called in not really sure what I was looking for. It was early in the AM and the sales manager picked up the phone. 20 minutes later with the managers help I narrowed down what I was looking for to two jeeps. Both were waiting for me when I arrived. Alfonso greeted me personally and Chris showed me around the cars. I left 2 hours later with my new jeep. Shout out to the finance guy Kevin for explaining how my loan actually worked. SO PATIENT with all my little questions.
Delivered van for oil change slightly earlier than appointment time and had it back in about 30 minutes. Fast, courteous and efficient. Representative helped me research RF interference from alternator.
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