I would highly recommend Kia of Bedford. I had the best experience purchasing my vehicle. KOB delivers what they advertise and more. The staff is always friendly and professional. Thanks Julie for the awesome customer service and delicious popcorn!
We've been doing a lot of searching for just the right vehicle for our college age son who will be starting an internship soon. While searching online I found a Jeep that seemed perfect. So I completed the online request for info. I was pleasantly shocked to receive an email almost immediately on a Sunday afternoon. You'd think it was a canned response but the way it was worded that seemed impossible. That was just the beginning of the personal attention to our needs and accommodating our unique situation. John was so easy to work with. He made my son feel at ease while there alone and was waiting for my arrival knowing my first name. Little details that make you feel important. Fred did an excellent job of explaining the financial side of the transaction. Never once did I feel pressured or taken advantage of. And here's the best part... they let Matt drive off with the vehicle to get to class on time before I'd even signed the paperwork.
Thank you so much for going above and beyond to help me find a car for my son a Corporal in the USMC. We appreciate the fast service and my safe drive 1,074 miles to deliver it so he can get to work every day protecting our country. Thanks a million Justin!!
We brought in the Jeep with a laundry list of issues, and tried our best to explain each one of them. Justin (Stinnett) was awesome as always. He wrote every little thing down, and paid much attention to what we were saying. Everything was investigated, and we were presented with multiple different solutions. Some of the problems have been around for a long time, and multiple other service centers couldn't find the issue or a solution!! Justin, and the entire Klaben family, is always friendly and helpful. I won't go anywhere else!!!
Carl and Nick were extremely helpful. Carl went thru all our paperwork, loan preparations, was extremely friendly and wonderful to work with. Nick checked on us several times, he was juggeling 2 customers at once so had us work with Carl to move things along quickly. Which we greatly appreciated. We have purchased several vehicles over the years and have never had such wonderful service, full tank of gas, spotless car! We will definitely be back. And are extremely pleased.
I live about 45 minutes away. I contacted Jeff online. He got me pre qualified. I drove after work and within an hour I was on the road back home. One of the best experiences with any car salesperson. Thanks again Jeff!
The folks at Al Spitzer Ford have been great to deal with. Tim in Sales, Nick and Drew and their team in Service provide a family friendly experience. They go the extra mile to satisfy our vehicle needs. The Service department has helped us obtain tires at great value for three cars. We surprised the Service Department one day with five us in a loaded car just starting on vacation. We had an an unusual noise that concerned us and they gave us priority for an immediate fix.
Went in to try to replace my car when mine was totaled. Was greeted at the door asked what I was looking for and any specific features. Josh was awesome. Was able to get me in a new vehicle that day. They even were able to call enterprise and have them pick up my rental from them so I did t have to make multiple trips and could leave with my new car. Great experience.
Great dealership to work with. I found the HHR on the internet,called and worked a deal before I even went to look at. I live about 150 + miles away. The dealership was upfront on everything they said about the car, and was very easy to work with over the phone and in person. One of the best experience I had in car buying. All dealerships should be like this.
Nick Sipe and Mike Shaheen were both great to work with! My husband and I bought a new car from Spitzer Ford Hartville today and these gentlemen made our car buying process seamless and painless. Great experience with both and would definitely buy another car from this dealership again.
wonderful! i advises others to get they car from Mentor! they are the best in my opinion! they care and show so much respect toward what you want
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