I have never been treated better!!!!!!!!!!! Every car lot I go to they take one look at me (Tiny, Asian and a woman) and they try to talk to me like I'm a little kid or like I have never even SEEN a car before! It's so frustrating!! I went up there last Saturday and I was greeted by a woman! She (Liz) was great! She told me she understood how I felt and told me I didn't have to worry about it happening here, and I didn't!
I worked with her for a while and then I started working with a man because she had to step out. I was worried that she wouldn't get credit (because I had found my Jeep) and then he told me that they don't work on commission!!!! What??? A car lot that has their priorities straight?!? Never thought I would see the day! Liz and the staff at The Preowned Store are truly a gift if you are looking for a nice Jeep at a great price!
You absolutely have to stop by here and look at all of the Jeeps! All of the staff is wonderful and helpful! You will not be sorry!
Most reliable car I’ve ever owned...
by smcd from WA
December 7, 2018
This car was great for fun and my day to day needs! I don’t have any issues with my Jeep. If I had any complaint about it I would say it’s the price...
I can always count on the JIM ELLIS team to take care of my needs. The staff are always professional and concerned about what my needs are.
Most reliable SUV I've owned
by Happly retired from Little Falls
January 7, 2019
Three years owned it and aside from oil changes, no money was stuck into it. Liked it so much, we decided to lease a 2019 Cherokee. In the past owned 2 Lexus, Chevy SUV's and the Jeep was ahead of them. EXCEPT for the leg room in the back seat.
Duane was great to work with and never said no to any requests within his control. Got my A5 ready and my wife enjoyed his personal touch!
There is Nothing Like It
by Gene from Franklin, Ma
November 17, 2018
Convertible that you can remove the doors, take off the top, drive on the beach or in the woods, then wash completely with a hose.
In the winter, throw in the skiis, shift into 4 wheel high and drive where ever you want.
Heat and A/C are the best ever don't ever worry about being in about car with a part time roof.
I have always been pleased with the service department and is the reason I would recommend them to friends for purchase of a Honda
A champ. An engine that will never fail!
by MrBeerz from Kalamazoo, MI
December 6, 2018
These were built to be durable and take a beating. They hold their value like no other brand. You can drive it for 5 years and sell it for almost what you paid for it, but why would you want to sell a chanp?
Lionel Amachree was a huge help. His customer service is what you look for in a cars salesman. He answered every question I had and was very friendly. His help is the only reason I walked out of the store with keys in my hand.
by EnkyJeff from FITCHBURG
January 13, 2019
Everything I wanted in one. Jeep Cherokee limited edition 2019........big screen towing group super full sunroof. Heated leather seats navigator....I love this car Atcthe time that everyone stay home from snow we had fun out .....
My experience of buying a car at this location was an excellent experience. The location has a wide range of vehicles in good condition and the prices are very reasonable. Buying a car can be stressful but the sales staff such as the delighful Winsome Gadson made the experience pleasurable and genuinely wanted me to buy a car that I would be happy to purchase without comprising style and budget. I cannot praise her enough for her knowledge and customer care.
The manager, Bobby Grimes is extremely helpful and was very accommodating to my needs. He is a credit to the company and again made an otherwise stressful experience go smoothly. The other staff at the location are great too(Shawn and Lee)! Whoever helps you to get a car goes the extra mile.
Again Hertz Car Sales Marietta, thank you for your great customer service. I would highly recommend that a buyer take a look at their great selection of cars. You won't be disappointed!
Very comfortable and serves my needs
by Gramma Dottie from Delaware OH
December 22, 2018
The vehicle is very comfortable and has what we were looking for at an affordable price. It’s “cool” looking also for a gramma! Working with Kurt. Great experience.
Debbie, was the best sales representative. She answered all questions that we had and handled several of our immediate concerns with our car. We needed a minor engine repair and she immediately arranged to have the car looked at by a mechanic and gave us a loaner vehicle without us having to ask. I have been so pleased with this purchase and would definitely use 1st Choice Autos again.
by JeepDriver from Baltimore, MD
January 10, 2019
The car does not have automatic windows nor does it have automatic locks. It is poor on gas. It has an antenna. It is horrible.
Tim, our salesman was not only honest but professional, friendly, personal and did everything to meet our needs. Honest dealerships are hard to find
Absolutely love this vehicle
by msouterblight1 from Carrollton, TX
January 8, 2019
We bought a used Jeep Wrangler for my girlfriend, and she has had a smile on her face since that day. The only negative I can think of is the speaker system. It's a little underwhelming, but we plan on getting a custom system installed.
I did not purchase my car at the dealership but I come here for maintenance of my vehicle. Their customer service is awesome!!! Wydell Whiting was great with keeping me informed and smiling as a solution to my problem was trying to be figured out. And Tim Whitehead always keeps me laughing and makes sure that I’m being well taken care of every time I visit. It’s one dealership I actually look forward to going to because of great service! Keep it up guys.
This is my first off road vechile.
by Maddog from Las Cruces, New Mexico
November 14, 2018
Previous to my 2017 Rubicon I owned a 2010 Liberty. It was good off road but the Rubicon takes off road experience to a new level. This is a sophisticated machine. I am not a rock hopper so I don't see myself spending money on lift kits. I can tell you that I will spend a lot of time taking moderate trails and climbing so testy hills through out Southern New Mexico.
On the 22nd of January, I had the honor of meeting an extraordinary salesperson by the name of Michelle Briscoe. She welcomed me into the dealership and answered all of questions. She anticipated my needs and provided me with a host of information. Unfortunately, I was not ready to buy at the time. Nevertheless, she provided a very positive and unforgettable experience.
Fun to drive
by Jennygrl77 from Mechanicsburg, PA
December 16, 2018
Decent gas mileage, handles great, I like the large dash screen with navigation. Owned less than a month, no issues for far other than lack of storage space.
Michelle was so friendly and attentive. She made sure that we didn't walk out the door unsatisfied. If you need a new car, this is the woman to see!
Cherokee Trailhawk !
by Jeep Girl from Orange,Tx
January 3, 2019
Ive owned luxury vehicles, convertibles and muscle cars. This is by far my favorite vehicle ever! Ill never trade ir sell my 4x4. Its sporty, classy, comfortable and very economical! All the features I love .
Thx you for finding something within my price range. I'm happy with my new 2018 Cherokee. Taxis were getting expensive.
by JoJo from Gig Harbor, WA
January 5, 2019
When the Jeep is running well, I like the way it handles. However, I did not expect to deal with a defective transmission which shows itself with jerky/clunky shifting in low gears. Also, radiator came apart and needed to be replaced. Battery needed to be replaced, even though the battery indicator gauge showed it was good. It's been towed twice b/c of the problems, at my expense.
The manager was great and honored my warranty, service was great and quick for repairs The waiting area was nice as well as the free shuttle.
2018 Jeep Compass Limited Left me stranded twice
by Waitingforafix from Ct
January 13, 2019
My 2018 Jeep Compass Limited left me stranded twice. Both times it would not start. They were unable to find the problem. Two trips to the dealer. First time it had a little over 200 miles on it second time 3,500 miles on it. Battery is good, charges, mechanic thinks there is something that is causing the battery to lose charge, but, is unable to figure it out. I am now involved with FCA Customer Care . Hoping for a fix to the car,as, it is fun to drive when it works. Comfortable for me , fun panoramic sunroof, and a nice radio. Though being worried every time I go to start it , is not a nice way to feel. This is a safety issue. I would not buy this car again...Too many hassles with the car and aspects of having to work with FCA. I am very happy to read of all the people that are loving their cars. It gives me hope..Be sure you purchase the extra rental policy with the car..
Very friendly staff. Several know me by name.. and I am not there that much.. but they know me and my 4 Jeeps. Service isn't backed up so that it takes 3 hrs for an oil change like some of the other dealerships in the area. They are very efficient and understand that good service with the ability to provide timely is what the customer needs.
by Xavier from Madison, Al
January 14, 2019
I love everything about my jeep besides I'm used to having bucket seats for my son's car seat.... flat seats suck makes a huge differents with comfort.
Kristen our service advisor was awesome and Danny always makes sure I???m taken care of! Will never use another dealership!! We always take our vehicles to them!
by ShawnR from Hampton
January 1, 2019
This vehicle is exactly what I was looking for. Great gas mileage, much roomier inside than expected (I am 6'3"), has plenty of pep for a smaller engine, will be a great vehicle for commuting to work but versatile enough for running errands, taking trips or just going out for a fun drive. Completely satisfied!
I was truly impressed with the teamwork shown during my visit. They went over and above my expectations to put me in the car of my dreams! Thank you Norris and Gerald for tag teaming to make sure my travels from Alabama was not a waste. I commend you both and would highly recommend you to anyone searching for a vehicle.
Most powerful stylish Jeep I’ve owned!
by CherylandRandy from Muenster, TX
January 13, 2019
Needed power for steep gravel road and I got it!! Tank-colored Sahara with Lift for off-road adventures! TOW PKG ... Durable, comfortable, and looks great!
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