It was excellent because of Winter Jacobson. I was told by the Express rep that my issue could not be solved without coming in another day and making an expensive appointment, after I was told several times I could do it via express. Winter made that happen. She rocks and saved my day. You are top of my list due exclusively to the way she solved my problem. I was in and out in less than 15 minutes for under $100. She needs a big raise!
Even a simple tire repair on their warranty program was worth the drive down. Our appointment time was honored, and in less than 90 minutes total, the tire was repaired, their general checkup service was completed and the truck had been washed. Some advice was given on a couple small things to take note on for the future and the work order of completion was signed. No money was asked for, and I was able to leave. I had even been offered a ride to work to my studio, but had set time aside to stay in their comfortable environment. Thank you!
I took my car in for a oil consumption test because I had received Limited Service Campaign (LSC) about a year ago but did not have any oil consumption issues so did not take it in at that time. When Ii finally took it in the time was up to have it checked. Still they ran the test for me at no charge. They also offered me a car wash at no charge, I couldn't do it that day so they gave me a rain-check for it. All the staff where friendly, kind and helpful.
I worked with Jake to buy a 2016 X5 M sport. I usually despise the car buying experience, but I was pleasantly surprised this time. They are top notch professionals, and I???ll be back for my next car purchase.
This is the best car buying experience I have ever had. Very quick, efficient and great cars! The car I purchased was a year old, very few miles (14,000 +/-), extremely great condition. I highly recommend Kentson.
I have nothing but outstanding things to say about every member of the staff at Kentson Car Company. I exchanged emails back and forth with them for days, due to my work schedule. They were prompt and answered every question I could come up with. I would recommend them to anyone and everyone, fair deals and great customer service!
Great selection of quality vehicles at a good price. Compared price against several vehicles from private sellers and Kentson had the best price. The sales process was easy and comfortable. Jake really took care of us and provided excellent customer service.
Highly recommend for a long distance purchase. Was the easiest and quicker purchase I have ever had, lots of deals and inventory to choose from. Carson and Matt were very helpful and excellent customer service. The team goes the extra mile to making sure you are completely satisfied with your purchase.
Bought a new car today and it was the smoothest experience I've ever had doing so. Jake was in communication with me from the time the car was on the truck on its way to the dealership, notified me when it arrived, and was patient with us throughout our test driving the car for over an hour. Then he took care of all the financing while I was at work so all I had to do was show up and sign. If they have the car you want (or can get the car you want), I wouldn't hesitate to give them a chance.
Very professional and courteous- loved my sales person and the finance gal- they were upfront but also very nice with what I wanted to see happen with the transaction. My LR$ is amazing and I wish I would have discovered Rover sooner! Typically I buy BMW's and have had many Lexus' but I am a Rover fan for life. The Moab trip is amazing and the staff knows me by name every time I come in. I've refferred many friends there and will keep doing so!
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