Service was the usual, exceptional. Used car I bought was clean inside, exterior in v.g. shape the MGR, Mr. Ashley, was courteous and knowledgeable and took care to explain the features of the vehicle.. I helped my son in buying the car, I presenntly lease a Cadenza from this Bev Smith location.
Luis fue muy atento, nos presento varias alternativas, y finalmente consiguió los números que buscábamos. Todo el proceso fue súper rápido. El departamento de finanzas nos consiguió un excelente financiamiento. Gracias ! 100% recomendable !
We came into contact with Jake @ the Bev Smith Kia location.
What can we say- excellent customer service; he determined what the issue was. When our car repair was completed, he arranged to have the car delivered to us.
To Jake & Staff: Keep up the good work! It's reviews like this, that will bring in new customers, & maintain existing ones
I was an auto tech for 48 years. i'v seen it all ,i'v done it all, i remember most of it ! But one thing i do know is auto repair shops!
I drive my optima for business so its there often for maintenance they have bent over backwards to accommodate me in EVERY way, from greeting to payment and all in between GREAT JOB ,GREAT PEOPLE
Thanks to all especially the service advisers
HAPPY KIA OWNER AL JACOBY
When I went to see cars with my daughter, NEVER thought I was going to walk out with a brand new car... Thank you Erin for helping us, thank you for your service and knowledge and thank you for being so nice and professional. We felt very comfortable with you and I LOVE MY CAR!!!
When I walked into KIA I was approached by Erin, she was absolutely fantastic!... she helped me find the perfect car for my mom at the perfect price. She is so impressively knowledgeable about ALL the cars in the lot. I would recommend Erin to everyone that wants to buy a car. The dealership and everyone was very friendly. Thank you Erin for working with us....now let's work on another deal for me!. :)
Went into the dealership to purchase a 2011 Kia and met Jon, he took time out to explain all the process, listened and found the best deal and insurance for me. Thanks Jon you truely exemplifies excellent customer service.
Erin was my saleswoman and she helped find a car that was above my expectations. It was so easy to work with another woman, she did not pressure me at all and sincerely listened to my wants and needs. If you are buying a car I would highly suggest working with Erin! Thanks guys!
I'm a single mom and I dread buying a new car. Had a great experience with Tevin. He was not pushy, answer my 50 questions with patience, The sales manager Ben was really helpful in finding the right car. The best part was the finance manager Gil Cruz, he got my car payment lower then I budgeted! It was the trifecta of an incredible sales experience.
Erin did a fantastic job. She worked with me and at the end of the day she got me in the car that I wanted. I was there what seemed like all day and I had my 4 year old with me, the staff were very patient and extremely nice to the both of us.
I was extremely pleased with the the level of service that I received from Napleton Nissan. I visited other dealerships but felt like I was just another sell to them. The employees at Napleton made me feel welcome from the beginning to end. I will definitely continue to do business with Napleton Nissan. Steve Cobb, Frank Kemp, Mallike Caesar and Michelle I say Thank You once again for the wonderful experience.
My parents were buying our second car. Same than first time, Miguel Garcia helped them to find the outlander. My father is happy because it is the exact model was finding. Miguel found the best deal with Jose manager at this dealer. Thank you
My name is Alessia Rodriguez and I went there today 11/29/2014 (after nissan delray, which the sucked and carmax this was my last choice and hope)...I had a big and complicated situation.....I wanted to get out of the lease to buy something else( was 6.000 dollars upside down,over mileage and 1 year left on the lease at 580 monthly payment) and wanted .to get something with lower payments.I mean they made magic...and when I mean they I mean 1) CHARLIE-FINANCE MANAGER 2) STEVE-SALES MANAGER 3) BILL-SALES MANAGER 4) VINCE -SALES MAN they were all very very very helpful...after hours I got a great deal and couldn't ask for more..they were nice, helpful, patient, sweet and took great care of my situation. I would definitely recommend this to anyone I know!!! THE ARE THE BEST!!!!!! vince gav m a grat idea...bill was making the transaction, steve also came up with a great solution and Charlie gave me the magical numbers (monthly payments))) I left hugging everybody and celebrated!!!!!THANK YOU AGAIN! WHEN U GO IN ASK FOR STEVE!!!
Ram was very friendly and patient, ss well as persistsnt....
by djpaige from DealerRater.com
December 3, 2018
Ram was very friendly and patient, ss well as persistsnt. I really enjoyed working with him. He was helpful in helping me and my dad find the right car for us. Thank you Ram! Keep up the good work.
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