Good customer service From day one I go over there to buy a car they was good with me they help me a lot even after one week from heaven the car I go back to them the car was shaking need break They help me and fix the brake for me and check the car from A-Z thank you for a good customer service
The process was very thorough. Everyone was friendly and helpful. My sales associate Hassan was wonderful! Made sure my visit was perfect from the moment I walked in the doors to the moment I drove off.
This is my 3'rd Kia Optima an they are great cars.
by Joe C. from Thornhill, Ontario
January 10, 2019
I would highly recommend this car based on performance, comfort and safety. It is very reliable in all kinds of weather and is really a pleasure to drive. It has all the features of the more expensive cars and is always very reliable. I believe that it is an excellent value.
This by far has been the best experience I???ve had with purchasing a vehicle. I highly recommend Troy for your car buying needs. Thanks Troy and Robert! You guys were amazing and professional.
PRETTY GOOD CAR FOR THE MONEY
by MILLERTIME from RANSOM CANYON
November 6, 2018
NICE CAR IF YOU ARE LOOKING FOR LOWER END LUXURY. I PREVIOUSLY HAD A BMW AND SO IT'S HARD TO COMPARE THE TWO. BUT OVERALL IT WORKS FOR OUR NEEDS AND IS VERY NICE ON THE OUTSIDE AS WELL AS THE INSIDE. CLEANS UP NICELY.
This dealership is absolutely wonderful. Bought a new car back in October with Mohamed as our sales person. We were there for hours because we weren???t exactly sure what we wanted, but they were all very patient with us and let us test drive many different vehicles until we were finally happy enough to settle on one. Everyone that we spoke with was very friendly and very helpful
by Ike from Orlando, FL
November 30, 2018
We had a 2015 Optima LX, but updated at the dealer's insistence to a 2018 Optima EX. Loved our old car, but this one is all the more sporty and impressive. Being disabled, I love the easy access memory seat. Too bad it's only available on the driver's side. 2 years free maintenance and the warranties alone make this car worth it, especially since I can't do the work myself anymore.
Came in when I got my first car from this dealer in 2012, and traded it in yesterday for a new car. After coming back 6 years later, the staff is just as incredible and easy to understand. Very forthcoming with knowledge of vehicles after giving a quick outline of your needs.
(This will sound like a commercial) Car buying always seemed like this big hassle. Seeing cars, driving cars, and being overwhelmed with understanding your contract(s). The people on board at Hawk know their stuff. They break down all information for you to easily digest and understand.
Thankfully I had a Sales Consultant there, Justin Eick, who helped me walk by some cars talk about what I wanted and needed. And he directed me into the absolute best car for me.
If you're reading this review, and you made it down this far, go here for a new car! You wont be disappointed.
very good oil saver for your money
December 13, 2018
i used this car for a while and it's smooth on the road and the abilities that car gives me shocked me .. eco mode is impressive.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
A surprise overlooked
by Smokeingrill from Atlanta, Ga
November 26, 2018
The interior space is surprising compared to its sleek exterior design. Way more head and leg room from my previous nissan altima. She handles very well, great braking and very strong acceleration in sport mode. Very great on gas as well which is a definite plus.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My 3rd Kia Optima. 2013,2015 and 2018 same dealer.
by Lucius from Phoenix
November 22, 2018
Awesome vehicle in every way. Had 3 Kia's and very satisfied with all of them. We travel a lot and Kia has always got us to and from our destination.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
I really enjoyed buying my Brick encore 2016. Joey did a wonderful job. Made sure it was in great condition had the oil changed and was cleaned beautifully. Joey is a super nice guy and I would highly recommend Auto Exchange Lombard. Great service.
I love my Kia Optima!
by cahudson from Birmingham, AL
December 27, 2018
I wasn't sure about getting a Kia but now I love it! It looks nice, rides great and gets great gas mileage. I got a lot for less money than other cars that I had looked at.
Nick and Felix went above and beyond at the service deparment at Napleton Acura in Elmhurst. My wife had a blowout on the front tire, they replaced it with a brand new tire, washed and vacuumed the car and had me on my way within 30 mins on a Saturday afternoon.
Service agent Nick did a great job.
He got me in right away and complete the task in 25 minutes. Then he vacuumed my car.
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