Very pleased with decision to look at Kings Kia. Rachel in sales was great to work with, very knowledgeable and provided fantastic service. Dealer was very fair in pricing. Would do refer to others and do business again in the future with them.
It only took us 1 visit talking with Rachael to come back and purchase our 2015 Kia Sportage! She was very patient in all my questions and answered all my concerns throughout the process. Would definitely recommend her to friends and family looking for a new Kia!
Although we did not purchase a new Kia, I would encourage anyone who is looking at this type of vehicle to ask for Greg Frankel. He is knowledgeable and keeps a nice relaxing tone in the sales experience. We actually drove back to the dealership to thank Greg in person and apologize for not buying from him. Even then he was gracious and friendly. The only reason we did not buy is that Kia didn't have quite the vehicle we were looking for. But if anyone is interested in any model of new Kia or used vehicle, my wife and I give a hearty recommendation that you go see Greg. Al and Jenny Sheldon
Andrew was great! I came in two hours before closing and was provided with awesome customer service and was walked through every step. He made sure to fix a couple minor issues before letting me take the car off the lot. Very knowledgeable and kind. Thanks again!
The service department is excellent! They are friendly and make me feel welcome and like I can trust them. Steve in the service department always gives me everything straight up , no run around, no pressure, no pressure sales, I totally trust Steve!!!! Would highly recommend Woody Sander Ford'!!
Cannot talk highly enough about my experience here. I dealt with the owner Ric, and Morgan. Both were extremely courteous and I felt zero pressure. Ric worked with me on my trade in, and gave me a great deal on the car I purchased. I was dreading it because I've had a few bad experiences buying vehicles, and this place helped restore my faith. Definitely will be going back, and recommending to anyone in the market. Service department was great as well.
Cannot talk highly enough about my experience here. I dealt with the owner Ric, and Morgan. Both were extremely courteous and I felt zero pressure. Ric worked with me on my trade in, and gave me a great deal on the car I purchased. I was dreading it because I've had a few bad experiences buying vehicles, and this place helped restore my faith.
Definitely will be going back, and recommending to anyone in the market.
Service department was great as well.
Due to an uneasy experience at another car dealership I was dissapointed and decided to wait before looking again. To make a long story short, a representative from Superior Kia reached out to me to see if i was interested in looking at the vehicle i had viewed online..at first i thought it was a joke...that all kia dealers were under one head( if that make sense) but she( Heather) explained it to me exactly how it worked, that they were not the same, and that they had their own finance team and so on..so i said let me give this a try. I am so glad that i did because I left with exactly what i wanted. My sales guy..John Gaul is so awesome..he made my whole experience a positive one..even down to customer service! To anyone out there looking to purchase a vehicle..THIS IS THE PLACE! To the whole superior team..Keep up the good work! You made me a very happy customer!
I'm a first time Kia Forte buyer and I'm extremely satisfied with the service from Gerald Greene.He is professional,courteous, and made sure I was satisfied with my purchase days later following up with me. I do however feel strongly that your money is in YOUR hands. Stay true to what you can afford and want and Gerald will help make it happen.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Easiest buying process ever. I’ve purchased about 30 cars over the years this was by far the best experience I’ve ever had bar none. No car dealer BS - no 4 square crap none of that back and forth trying to extract every nickel it was just really professional.
I bought a Camry from Jake Newman at Jake Sweeney Mazda West this summer. Not only was he kind and understanding but he also played with my kids while I signed papers. He didn't lie and was straight up about everything. I have since referred two family members to him and he gave them the same awesome service. Jake is very easy on the eyes to if you know what I mean. Thanks again Jake!!!
This is by far the BEST dealership in the Cincinnati area. Their customer service is way above standard compared to others in the tri-state. I had a wonderful experience with the sales staff and I never felt pressured. I felt that everyone there really cared about it being my decision and wanted to help me make the best choice. I had lots of questions, and they were more than happy to answer each of them. I had the opportunity to speak with management about my wonderful experience and I have to say that the management staff is just as friendly and helpful. They really wanted to earn my business, and I'm proud to say that I'm loving my new CX-5.
I have purchased 3 vehicles from Jake Sweeney Mazda West each time was a smooth seamless process with friendly sales and management staff. I found that when going to other dealerships the sales staff was pushy and looked down on me for being a women. Never once did I feel this way at Jake Sweeney Mazda West. I know that any time I am in the market for a new car I wont hesitate to pop in and I will get amazing service. if you are in the market for a new car I recommend this dealership over any others.
I am a very loyal buyer and decided to switch to Zimmer for my purchase. Decision so far is great - the entire process was much better than expected. The entire staff including Charlie Bisang, Shawn Moore and Tony Fritsch was fantastic! They were all friendly, courteous and straight forward. Highly recommended!
Bought a new Silverado. It was a very pleasant experience. Gary is very easy to deal with and was able to get me what I wonted.
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