The Definition of a Quality Salesman
November 6, 2018
Shopping for a car is almost never a pleasant experience. Although, browsing vehicles online, finding them at the lot, test driving them and playing with all of the cool gadgets they come with can be REALLY FUN, but it's usually accompanied with a salesman/saleswoman that seems to be a little pushy. They start overselling the car to the point where you don't even want it anymore. Not that the car is any less awesome, but the sales member turned you off on the idea of buying it simply because of how they represented the dealership. However, going to Royal Kia, I was pleasantly surprised at how non-aggressive the entire process was. From the moment I met Matt, he was welcoming. It took a little bit of time to figure out what I wanted but we wound up driving to a different lot (where some other cars are being stored during the construction) and I found the Kia Soul I wanted. The next time we set up to meet to go over financing and paperwork, Matt was out sick so River stepped up to take care of completing the process. The change in sales members wasn't a bad thing as River caught up quickly and made sure to keep things moving forward as painlessly as possible. The car I wanted had unfortunately been sold before I was able to secure it with a deposit so River worked his magic and found me the same car in a color I wanted but it was in Phoenix. He drove up that day to bring it home to me and I signed the paperwork the following day. River stepping up, being sincerely apologetic for having to switch sales people and for the car being sold, taking the time to listen to what I wanted, understanding where I wanted to be financially and actually getting me under the number we agreed upon, was ultimately the reason I decided to purchase the car. I have never had a car buying experience where I felt like I was getting more than I asked for, for less than I wanted to pay! Thanks to Matt for helping me find the car I wanted and Thanks to River for sealing the deal. I am now driving a 2017 Black Kia Soul + with all the bells and whistles! I love my car. I love my payment. I love Royal Kia and the staff I dealt with. Now, to close, I feel like you should know the definition of a quality salesman: River- 1. a natural stream of water of fairly large size flowing in a definite course or channel or series of diverging and converging channels. 2. a young, friendly, professional, efficient, knowledgeable, calming, funny, perfect male who everyone should purchase their car from at Royal Kia.