My car buying experience at King’s Volkswagen couldn’t not have been any better.....Mostly because of Ignacio Rada....he made the whole process a lot smoother. He is a friendly, upbeat, and honest person who does anything in his power to get you what you want. He does his homework telling you about the latest features of the car you might want to buy. He was always available and willing to go out of his way to work with me. Even picking me up to make my purchase. He followed me throughout the whole process making sure I was taken care of, being there every step of the way.
He genuinely cares about his customers. I am sure the rest of the sales staff is just as professional.
Would definitely do business with them again if I need to.
Great place to buy a car.
Getting my car serviced - dreaded event made good.
by Richard from Arlington, VA
December 3, 2018
I dreaded taking my V50 in for servicing -- I've had terrible luck getting honest analysis on what needed doing and how much it should cost -- but finally needed to address some issues. Ronald could not have been more professional, pleasant or straight to deal with. He laid out what needed to be done, what could be put off for later and how some money could be saved. I will definitely be back.
On my second Volvo and very satisfied with the buying and servicing experience. Even if I’m having a rough day, I can consistently look forward to working with the people at Don Beyer Volvo in Falls Church.
Mr. Kwami was a very helpful person because he tried to satisfy my needs by making sure I got the right F-150. He was patient with me and allowed me to take my time when deciding if I had picked out the right car. Furthermore, Mr. Kwami is a friendly person who is always there to help out others by giving them the best services.
Kwami Amegah was great and no pressure selling at all.
by Yuk4070 from DealerRater.com
December 5, 2018
I was in need of a service van for my business and Kwami took the time and go through what i need. We look at few van and went for a test drive and i finally made my choice. There were few complications along the was but i was able to get my service van home the same day with Kwami's help. I walked in and left with a new van with fair price that day.
Aaron really took the time to make sure I got exactly what I wanted. He has a great relationship with all his customers and even makes sure every visit is great after you bought your car. When you spend money on a new car you not only want great customer service but you want to buy it from someone who actually cares about your needs.
Went from an Audi to Kia Stinger, very happy with the process. Alexander Wallace was very helpful and respectful, didn't constantly call and harass annoyingly. Time was set to meet and we did. Deal was worked out, happy on both ends. Everyone stayed late to see that I went out happy and taken care of. Would highly recommend to others.
Salesman Vandyke Jackson is the best.. recommmend everyone to have him as a sales rep.. this is my second car from him and he always goes above and beyond to make sure you are happy customer before leaving the lot. He checkin from time to time to see if there any questions or concerns.
Customer service was great from the top down. The manager was patient with me getting my trade in there. I wasnt pressured into a purchase given my situation. Walked away with a 2019 instead of a used vehicle
Courteous and helpful. When getting new tires she was helpful making recommendations. When the time came for pickup, I was unable to make the closing time so she was even more helpful and went above and beyond so I could get my vehicle that night
I did not have a nail in tire prior, my car ride as not noisy or bumpy. I was told I needed tires and after coming for the main this that was needed I left and all of sudden the noise began. I got out to see what was going on and my tire had a huge nail. How ironic the dealer told me earlier I needed tires $595, however did not state that there was a nail in one. I did not have a problem riding prior to dealer. I guess that's a tactic to get you to buy from them. They have lost a customer will not purchase another Kia.
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