Used Kia cars for sale near Chevy Chase Section Five, MD

Nelson Mercado is truly an exceptional car salesman who goes above and beyond in delivering an outstanding customer experience. From the moment I walked into the dealership, Nelson's unparalleled customer service stood out. His knowledge about the vehicles on the lot was impressive; he provided detailed insights into features, performance, and pricing, ensuring I had all the information needed to make an informed decision. What sets Nelson apart is his transparency and honesty throughout the process. He was upfront about all costs, financing options, and didn't hesitate to address any questions I had. His professionalism, from a well-groomed appearance to a courteous demeanor, created a positive and comfortable buying environment. Nelson's listening skills were remarkable. He took the time to understand my needs and preferences, guiding me towards the perfect vehicle. His negotiation skills demonstrated a keen understanding of finding a mutually beneficial deal. Even after the purchase, Nelson didn't stop providing exceptional service. He followed up to ensure my satisfaction and promptly addressed any concerns. I ultimately bought a Honda Pilot 2014 from him, and the entire process was seamless and enjoyable. In summary, Nelson Mercado is the epitome of an outstanding car salesman. His dedication to customer satisfaction, combined with his knowledge, transparency, professionalism, and excellent communication skills, make him a standout professional in the automotive industry. I highly recommend Nelson to anyone seeking a trustworthy and reliable partner for their car-buying journey.

This is followup to Tucker Dawg prior review. As noted the 2023 Tellurides came without a tow hitch or harness and none ever became available due recall issue on 2020 -2022 models. My dealership was able to retro fit 2022 hitch, then they paid to have an aftermarket electrical harness installed. And now I pull a 22 foot airstream camper ( 3800# weight ) and it works great! All in all very happy with car after 3 years and 26,000 miles. But if buy used, do be aware KIA never offered a factory hitch or harness.

Real professionalism! Bought our new Telluride and had the best experience at Fairfax Kia. Flo in Finance went above and beyond in explaining everything we were signing and made us feel so welcomed. Our salesperson was so knowledgeable and showed us all the features these new cars have. We are super elated!

6cyl has good power and acceleration. Sun roof motor failed on me even though I barely used it. Costly to replace. Oil pressure switch failed on me. About a $30 part but $1400 to replace because it’s difficult and time consuming to replace. Third seat not really usable but I only needed the space for hauling. Overall a decent vehicle.

The salesman was off the hook kind, patient and knowledge. The manager was hard working, thorough and trustworthy. The service technician is a talented, admirable girl with tons of knowledge. The entire team is incredible.

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

J-J is very kind and helpful, really appreciate his service they are very good and kindly service for us we really like him services

THIS IS OUR 4th SORENTO. WE ABSOLUTELY LOVE OUR 2021 SORENTO SX. WE HAVE ALWAYS PURCHASED THE SIX CYLINDER FOR THE 2011,2015,2017. ALL THREE ENDED UP WITH 92,000 MILES. OBVIOUSLY WE DRIVE A LOT OF MILES PER YEAR. WHEN THE 2021 SX NEW DESIGN CAME OUT WE HAD TO BUY IT. WE WERE JUST A BIT APPREHENSIVE DUE TO KIA NOT MAKING THE SIX CYLINDER. ONCE WE DROVE THE 2.5 TURBO IT ACTUALLY OUT PERFORMED THE 6. PRESENTLY WE HAVE 46,600 MILES AND STILL LOVE IT. WHEN NEEDED THE ACCELERATION WHEN GETTING ON THE HIGHWAY IS OUTSTANDING. YOU WOULD NEVER FEEL THAT YOU'RE DRIVING A FOUR CYLINDER. BE VERY SURE TO BUY THE LARGER ENGINE WITH THE TURBO. IT HONESTLY MAKES THE DIFFERENCE. THE SX IS WELL APPOINTED WE EXTRAS. GREAT,GREAT VEHICLE FOR THE MONEY.

Great service from kamara ran through everything with great understanding. Was helpful with all my questions. The walk through of buying a vehicle was super easy and they all were nice. The manager alberto was super nice.

I have the Sorento for 2 years now. On long distance drives out of state the seats are very uncomfortable. The trim on the sides windows has to be replace because the finish comes off. The item has been on order for 2 months. Other than the issues I would recommend this car. My daughter still has her 2013 Sorento the engine was replaced this year under warranty.

Van Dyke of Temple Hills Kia knew exactly what I wanted and he delivered. Please ask for Van on your visit for your new car.

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

Just bought my first car from here! Great dealership Yosuf was a wonderful sales representative! Highly recommend You’ll love it here! I promise you that

Professional Driver says ---amazing engine performance in the SX. V-6 able to tow 5000 lbs. Eight extra gears on the handle shifter. Super bonus for driving the mountains and beach. Fun, fast and responsive handling. Roomy enough to haul furniture and heavy items. Comfortable for everyone on long haul family trips. Dealer maintenance cost is the lowest that I have ever had on any vehicle. Not a jaw dropping looking SUV but the interior ammenties will make you forget about that.

Crystal and Darius are valuable assets to KIA Chantilly. they helped me to make my dream true for buying car to my kid's mom on Mother's Day. Truely appreciated you guys for your valuable assistance. thank you so much.

I've put 60k miles on my 2023 Sorento Hybrid and it's been solid. Only repair was a defective horn, covered under warranty. Maintenance has been very cheap, less than $1000 total (not including tires) for 60k miles! I average 33 mpg overall. I used this primarily for rideshare and got compliments on a daily basis on how nice the interior was. 10/10 recommend.

Mike did a great job of keeping me informed on the process as well as getting the maintenance done quickly.

This SUV competes in what I call the mid size near luxury segment. LIKES: 1.The ride is supple (easily absorbs harsh bumps) ,quiet (noise absorbing glass and abundant insulation cuts road and wind noise) average handling for a SUV. It gives a luxury level ride. (Exception: the X Pro line comes with off road tires which effects ride and noise) 2.Abundant, what I call nanny electronics for those who prefer messing with their phone rather than paying attention to driving their vehicle. 3. Seating in the Prestige trim is done tastefully in Nappa leather with good support. The driver and passenger seats come with 8 way adjustment plus lumbar adjustment. The driver seat only comes with adjustable electric thigh support. Both seats come with heating and ventilation. The second row is captain chairs that do not have electronic adjustment (why?) They do come with heating and ventilation. The third row seats are large enough for full size adults to be comfortable a rare thing in a mid size SUV, but I would not want to spend 10 hours sitting in them. 4.) Infotainment system works well, has a large screen harmon kardon sound system is excellent. You are given various access to many forms of media including apple carplay but only by cable connection (why?) 5.)Climate control can be managed by the info screen or by mechanical switches which I prefer instead of navigating through multiple layers of menus. The rear passengers have their own separate climate controls. 6.) Cargo space is large especially with the 3rd and 2nd row chairs folded down and with the roof racks, things like plywood can be hauled easily. 7.) The 5 year 60,000 mile basic and 10 year 100,000 mile powertrain warranty is the best in the industry. 8.) Fit and finish is excellent DISLIKES: 1.) There is only one engine available. If you're looking for neck snapping acceleration you will be disappointed. But it musters up 291 hp and does provide acceptable acceleration allowing you to access highway speeds without a struggle. So far overall MPG has only been 17.5 far below the published 20 -23 mpg. There could be several factors causing this: 1. the engine only has 315 miles on it, so it is not broken in. 2. the weight of the vehicle. 3.) The gearing of the tranny and the AWD setup. 4. the engine gets its hp without the use of a turbocharger (adding a turbocharger would have certainly raised the hp and mpg) In this segment V8's are not available with one exception the dodge durango. 2.) Extremely limited color selection 3.) Reliability: Because I have only 315 miles on the vehicle I'm not qualified to speak with any knowledge on the subject of reliability. OVERALL IMPRESSION In my search for a vehicle the Telluride came the closest to providing and meeting all my expectations. Yes there are vehicles out there that surpass the Telluride, but be prepared to spend an extra 20k or more. The Telluride provides a luxury ride, near luxury interior, an abundance of electronic technology, plenty of cargo space all in a good-looking package! In the end the Telluride is an excellent value for the money. The only way you're going to know if the Telluride is the vehicle to meet your needs and expectations is to drive one. I'm betting you'll be impressed.

Very friendly and good staff. Joe helped me getting my new, but used, car with bery smooth transactions. The finance person was also very helpful on the last step. I give 4 starts because I was not able to talk to anyone after the service. One thing I would recommend is make sure you have all ready before walk out with the car, otherwise, it is hard to reach out to them again. Other than this, 5 star dealership.

Car is great on gas mileage and comfort, just doesn’t have the get up and go needed to get to speed going onto highways and freeways.

Jay was great. They helped me every step of the way. I appreciate everything they did for me

Love my KIA SOUL; wish it was Brand New. At my age It would be my best performance car in life.. I will never drive nothin else.. It is perfect in most all ways as for the performance concern.. I am 73.. " GO Granny GO. That is how I feel while driving my KIA.." Only wish it was a Brand New one Black , beigh interia..

I can to national auto of waldorf to purchase a car and there customer service is excellent. Walked in the door and was greeted very quickly and nicely. The process of purchasing my car was quick and easy.

Very reliable car. Drives good, corners in back a little blinding to see cars or persons behind you or on sides. Also persons trying to break in car get the device from a kia service.

Didn’t buy from them but the sales rep was responsive and knowledgeable. The price on the car seemed fair.

I own a Kia Soul 2016 has currently 62,000 miles ,purchased it with 23,000 miles on it.So far its been a fantastic car. No maintenance issues. Keep up with all the recommended maintenance and I'm sure your have a long time vehicle.

Great driver. Good gas mileage. Problem free. Second soul I have owned and just as good. My first was a 2013 and I had it for 6 years. I've had this one for over 3 years,

⭐️⭐️⭐️⭐️⭐️ Absolutely the best dealer to work with. Staff was incredibly polite and helpful. professionalism was over the top. I reccomend auto districts of Manassas to any first time buyers, for the best outcome.

No games Aaron my sales rep was awesome great dealer to work with very satisfied highly recommend very friendly staff and courteous and if your looking for a car this is the place to go

This was the first time that I've used CarMax... always felt that the "no-haggle" thing was just a grift. It's not. Very fairly priced car in pristine condition. They even transferred it for free. Transaction was relatively quick and painless as well. They were even able to take care of the REAL tags and title there as well. If you do your pricing research, they are most definitely an option. And thankfully there was no sleazy salesman vibe or upwelling. Would gladly use them again. Oh, and they actually FILLED the tank, which USED TO BE commonplace, and I didn't have to ask.

Great car for the cost Only problem was that it is easy to pinch a finger with the door handles while opening and closing the doors

Bought this car as a retired couple to travel in. Lots of room for anything you need to carry while traveling or shopping. Also used to do day road trips with two more couples. Easy for us oldies to get in the second and third row seats, or go on outings with up to 7 people. Love the charging ports for everyone in the car. It has been a very dependable vehicle.

Looking for a van for my business. They made it very easy and simple. I found them online and decided to go and check them out. They have an amazing team of people that helped me get to where I wanted to be in terms for payment including a low rate. Thank you to the Imperial Team for making it happen!

I was very disappointed to discover that after paying the exorbitant markup of almost $10,000.00, that there is no power button in the car or on the key fob to open the rear hatch. I was also shocked that the front passenger seat does not have power controls, you have to reach under the seat to manually pull it forward or back. While I understand the safety feature to not accidentally lock a child in the car, I was unable to lock my car while trying to sleep in the back while camping. I'm hoping this won't be an issue in the future, but I had to have an alignment after only 12,000 miles and since I'm the only driver, I can assure you that I've never hit a pot hole or anything else that should have caused this. I do find the car comfortable to ride in and I like the safety features that alert you when trying to change lanes or if an object is behind you.

Very happy with the staff. They were straightforward, honest, and my car buying experience was hassle free. My sales rep quoted me an upfront price and communicated all additional fees as well. I was given a fair amount for my trade.

The interior and the exterior look and feel like a luxury vehicle. It is extremely smooth to drive and handles well. Very spacious. Would highly recommend

The sales associate I working with was great, very accommodating as I had children with me. It was a bit difficult because they were renovating at the time I was there and they usually have a kids area. I?m sure it will be a little easier when everything is finished. The only slow part was actually signing the papers for the vehicle purchase because the business office was behind and what was originally predicted to me to take one hour took almost 2.5 hours.

I’ve had my Kia now for 3yrs and only had little major thing go wrong which the dealership handled the issue as a decent time I guess. The first few months of having my Kia during the winter here the car would t push botton to start and boy was I pissed off. I kept having to jump start it then it dawned on me on me that they gave me a dead battery! Which was taking care of with warranty thank God! Other then that issue my model Kia forte got-line wasn’t equipped with a decent sound system I guess the package I thought it would’ve had But! Not! and to replace a aftermarket radio will cost a pretty penny to get done. My tires 17” OEM they feel on the wobbly side while driving 50-70mph on the Hyway! while hearing the sounds from outside in the inside of the car which sucks. But it’s power it gets up to speed especially in Sport Mode! The exterior looks good and interior is good also but I’m a pit in some work on it soon. I wish I would’ve known about the Kia Gt though (manual) speed before test driving my Kia gt line lol. My overall about this Kia it’s worth the price as well the experience to drive and to owne one!