Salesman Dion alcantara was more than helpful,he was very patient ,it wasn't until I went into the finance person Carlos that everything changed.i purchased the road hazard and some stupid program called dot.three days later tried to cancel both I could only cancel road hazard but I won't get credit till lease runs out.is that Fu or what.the other I was told x Carlos I couldn't cancel when the contract gives you thirty days to cancel.at this point I am thinking of cancelling the theft system also.i am so upset over this experience.and to top it all I have to worry about not having a spare.how stupid is that?
ALL employees meet me with a sincere smile, LISTEN, keep me updated with meaning and accuracy...especially Alex-he is a cut above even taking my work bag and carrying to the car for me...the whole team effort of sincerity and excellence plus genuine caring and going the extra mile is why I keep coming back-this is my third car and won’tt be my last: I appreciate them!!!
Zarina is the girl to see if u want to buy a car . She will make it happen . Wow what work ethics ,personality . Me and my wife marisol love the whole staff as well from billing to insurance to manager. Wow SO IMPRESSED!!! We walked out with beautiful white Kia sportage . Couldn't be anymore happier the way they took care of us . Thanks so much again ,, Phil
My experience was exceptional at Coral Springs Kia. Dion made the entire car buying process easy. He assisted us from start to finish and went above and beyond, he has great product knowledge and explained everything , his professionalism and customer service is Top notch!!! Dion is definitely an asset to Coral Springs auto mall. need a car? Call Dion Alcantara.
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