Used Cars for Sale in La Puente, CA

It's a pleasure to do business with Rusnak-Arcadia Very professional & friendly & caring Perry goes the extra mile in explaining & helping me to feel comfortable.

I get all my needs taken care of fast. Very courteous and attentive I would definitely recommend this dealership. I feel very confident when I get my vehicle back, I don???t worry because everything I ask or information is given to me regarding my car. Thanks Again

Excellent customer care as usual the whole reason I keep coming back to this dealership to purchase Mercedes Benz vehicles. Keep up the good work!

They are professional and fast! Thank you for helping us to our rental car! We would definitely refer to our friends and families in the future!

Very Friendly and Timely Service. Text messages with updates on the progress of the repair.

I purchased my CLA 250 in 2017. It is a wonderful car and my salesman Jason Hung was excellent. I took my car in for regular service and recall. My service manager was Brian Edwards. I cant say enough good things about him- professional, service oriented, and very knowledgeable. I can see why he received the award (a robot). The other person who deserves recognition is Mike - the service department manager who greets you when you drive up. Ive bought Jaguar and Mercedes at the old Pasadena location and worked with him there.

I heartily recommend Anthony for all your service needs. He is 100% customer focused... and very helpful. Always does the followup, makes sure you are completely satisfied with the support. Great guy. Ontario BMW is lucky to have him.

Efficient and friendly service from Anthony Zabala. He goes above and beyond to make sure you are satisfied with your vehicle. Thank you for all your help!

Long time coming for this review.. After having issues with my BMW and not getting them corrected at another Dealership, I tried Ontario and take goodness I did, the customer service provided by Anthony Zabala is by far the BEST! Anthony thoroughly explained what there technicians will do to find the issue and have my Alpina running with no problems. Communication is key for me and Anthony exceeded my expectations, takes his time with my vehicle as it was his own! I will always bring my BMW to Ontario and will continue to refer customers to Anthony. Thanks Ant!

This place always exceeds my expectations. My advisor Sergio always makes me feel right at home. There's always great coffee & plenty of water & goodies to munch on. It's a great place to service your BMW.

Pamela Allen was ve ry nice to me. It was re fresh ing to have that kind of service when you are not expecting it.

My car was hesitating and cutting off. Called Pamela Allen and she told me exactly what I needed to do. She was very professional, courteous and helpful. Great to have on staff.

Words simply cannot express how thankful I am for Ms. Pamela Allen's incredible customer service skills for making my visit to BMW of Ontario so much simpler than I was expecting. She helped me out to the best of her ability to get my car serviced. I believe that sshe cares about every customer she works with and it's because of her that I will definitely be coming back. Thank you, Ms. Allen!

Anthony Zabala was very helpful. Very patient no rushing at all!!! Answered all my questions and did not hesitate. Very friendly and his cutomer service is just above level. Thanks very much Anthony thumbs up to him!!!

I take my car there for service because I get great customer service. Sergio helped me more recently and he did a great job. They really know what they're doing there.

This place offers great service and has great people. I really like the open Modern facility and the amenities. I was helped by Sergio on my last visit and had a great experience.

I have wanted a Mustang since I was a little kid, my dream car. Rene did an outstanding job throughout the car buying process. He was friendly, patient and thorough with his information on the car. The entire expierence was great from him, to Aaron on the floor, the finance guy all the way to the manager. Very easy process and they made the numbers work for me. Great job guys!

Great Service. I had a couple of pleasant experiences inquiring about a used DB9 and a Vanquish. All personnel I had contact with were professional and cordial. Too bad I did not find the right car with them. I will definitely try again in the future.

Sebastian was great. All repairs were done in a timely fashion and everything was done perfectly. highly recommend him and this dealership for any ferrari owners...

Pleasant environment....showroom was warm due to AC being out, otherwise the showroom and offices were clean. The complete process from choosing a vehicle, test driving to final paperwork was incredibly quick and efficient.