I checked with many other dealers advertising deals which were only the beginning of so many additional charges that they were just bait. Not real. At Sport they were 100% real. Nothing unexpected. They also were very attentive and made buying a new car quick, easy and the real joy that it should be.
Best all-around Car
by Christo15 from Wilton, CT
December 15, 2018
The GX 460 is a great family car that provides a third row and great leg room. The gas mileage is dismal at a 15 mpg average, but the growl the car makes when you start it almost makes it worth it.
I worked with Andreas Tsirikos and Layla Pouya during my recent visit to Lexus of Silver Spring. As a returning customer my expectations were once again exceeded by the Lexus professionals at this dealership. This is a first class operation and one that I would highly recommend to anyone in the market for a Lexus.
Family SUV Love!
by OhioMom from Columbus, OH
December 14, 2018
Absolutely love the Lexus GX Luxury. We have owned several SUVS including an MDX, Explorer, Lexus RX330... This one was love as first drive. We have known Lexus to be one of the most reliable brands we have owned, but with children I didn’t want an RX again. I looked at Range Rover, Mercedes and Infiniti because we knew we wanted a larger sized SUV. I also wanted the “captain” seats in the middle. This car is loaded with features... Enough technology to make a tech loving family happy. I love the fact that I can start my car from an app. I love being high up off of the ground to see around traffic. I love the soft leather. We have had so much fun and so many compliments on this beast. Not regretting it. For those who say the ride is bumpy... it is slightly, but not more than any other pricey SUV. It’s actually pretty smooth. It’s a tall vehicle. It’s got a truck-like vibe with all of the luxury and bells and whistles you expect from Lexus. That’s what we wanted. We have the Luxury Sport package— only because this car was available. I would have been happy even without the spaceship like buttons and rear heated seats. Overall this family of four is in love.
Chris made the whole buying experience a pleasure! I would recommend Chris to all my friends and family! Chris Thank You for a wonderful experience!
17 Years of German cars, and now I love my GX!
by LuvDaf from Willoughby, Ohio
August 2, 2018
I actually have the 2018 Lexus GX 460 Luxury with Sport Package and Captains Chairs.
Pros: It handles very well for it's size and the transmission is so smooth. I LOVE the vantage point of driving this vehicle, and it's so very comfortable to drive. Very quiet interior and plenty of space for anything you need. I really love getting in my car each day! I personally like the flexibility of having a 3rd row if I have people to move, or folded down 3rd row if I have cargo. The ventilated seats are delightful and the base stereo system was a big surprise for me. It's awesome!!! Rear camera is excellent as are cross traffic sensors.
Cons: The interior does look slightly dated, but I do think the black leather helps the feel a bit. The rear wiper is silly small in range. I HATE that you can't keyless unlock the back doors without doing a front door first. Although my heaviest used Enform features work, the bonus features are 99% unreliable and buggy. Seems so silly. I do have the lovely gunmetal wheels offered with the Sport Package, but the overall wheel options are sad. Such an attractive truck but a serious lack of aesthetically pleasing wheels to complement.
All the cons aside, I truly love this truck. All of the good most definitely outweigh any of the bad for me. I hope Lexus continues the truck in their lineup, I know it's been in question for the past couple years. I think just a few minor updates could keep it a serious contender for many years to come. I couldn't find anything in the German lineups that were a combination of my price range, aesthetics and size/function. 6 VW's and 1 Mercedes down, I'm now a happy Lexus owner : )
The dealer, Ajay knows just what I want, what I can afford, and makes it so fast, that you just love the whole experience of buying a car from him. I used to get sweaty palms when it came to buying a car. Now it's like Christmas! Daji allowed me to watch the Redskins play while he finalized the paper work, which was accurate, precise and done within minutes. Laleh, went searching for something for me to eat while awaiting for the policy documents. A great team.
This is the second one I have bought.
by Marlena from Acme PA
January 11, 2019
This is the second one I have owned, I still have the 15 year old one and it still in perfect condition and passes inspections every year.
My wife and I had the pleasure of working with Sam to lease our new Lexus SUV. We had visited a couple other dealerships and the service we experienced was poor. When we met Sam we explained what we wanted and the fact we had limited time for the test drive. He got us in a car relatively quickly and off we went. He gave us the run down of all the features while ensuring we got back in time for us to head out. Over the next couple weeks he stayed in touch without being pushy so we know when the time was right Sam was our guy. He even went as far as delivering the car to our home. This is the 8th car I???ve leased/purchased and it was hands down the best customer service experience I???ve had. Kudos to Sam.
by Rbadtz from Houston, TX
October 23, 2018
Very reliable Lexus and great resale. Luxurious and rugged at the same time. You can go from the trail to dinner and not miss a beat.
Leo Inglesby helped me to purchase my new Lexus RX 350. He is an excellent and knowledgeable sales person. He was very friendly and patient , and answered all my questions and tried to accommodate all my wishes. I would recommend him very much, and I would love to go and see him whenever I go for my car service.
2016 Lexus GX 460 Awesome SUV
by ChaiC534803252 from Glen Ellyn IL
October 4, 2017
This SUV is the best SUV I have owned so far. I previously owned a 2013 X5 5.0 and this one is way more comfortable on long trips. Never had any issues and currently have 30,000 miles on it since I got it brand new. I put winter tires for the snow and it drives even better when the weather gets bad here in Chicago suburbs. I highly recommend this SUV. Lexus has done everything right with this model and it looks awesome too. Pearl White with the light tan interior. Sound system is great too. Mileage sucks but that is to be expected for a SUV. Dump your mini-van and get this ride. I really like the larger tires too. No rim damage like the other luxury SUV's with the low profile tires. We test drove the Land Rover Sport, the new X5, and the new Mercedes. and the Audi. This one was the best for the money.
Syed was awesome. Very professional and efficient. Got a preowned Tesla which are hard to find. Super clean. Runs great. There was only one key but they brought the second key in the next day. Highly recommended!
I love this car!
by Sallyloubelle from Columbus,Ga.
November 16, 2018
This car exceeded my expectations. The interior is beautiful and luxurious. It has everything and more. My family absolutely loves it. I t is the perfect size.
I have never felt more comfortable with a service department and dealer. At the beginning of November my 10 year old/200k mile Honda started have major issues. I was able to get the car in right away and get a rental so I was not stranded. The communication from Fitz to me was amazing. I felt extremely knowledgeable of what the problem was and what it was going to take to fix my Fit. After a couple of days myself and my husband decided we were just going to get him a new car. I had my eye on a used car however the dealer was able to do some digging and recommend a far better car within my budget. The buying process was so incredibly easy. We were in and out in an hour (which was good because I had my kid with me.) My husband and myself love our new car and could not be any more thankful for the technicians and dealer that worked with us.
Loving it so far
by Millerlight from Utah
August 10, 2018
It’s a really slick vehicle with all the options I could possibly want. Super smooth quiet ride. My only concern is how long the components are going to last. It’s a very user friendly car but I’m nervous about what it’s going to take to fix when one of these things wears out. I’m hoping to drive this car for a very long time.
Everything was as negotiated in advance. It was a very enjoyable interaction at the dealership. The car was ready when we arrived and permanent tags were installed the same day.
Lexus GX 460
by Maisha from Gloucester Township, NJ
December 28, 2018
Love this SUV! Rides smooth and comfy. It's a total different experience for me and I love it. I have to get used to the size still but that slowly but surely happening. It was purchased used but looked as if it was a 2019 as opposed to 2016 with only $23K miles on it. No regrets on this Lexus and so far, others love it too!
The entire staff was very accommodating. Thanks to all that made this a pleasant experience. Telling all my friends to check out Len Stoler first.
Just what I was looking for, comfortable, spacious
May 14, 2018
Outstanding vehicle overall, comfortable, spacious, versatile and one of the best looking SUVs out there. Engine is powerful, transmission shifts like butter and the ride is solid but very comfortable. Makes potholes disappear. Towing capacity is 6500 pounds and off-road capability is as good or better than anything in it's class.
I worked dirctly with Brian and he was very professional and willing to work with me to come to an agreeable price for a great pre-owned car. Brian was available at any time during the negotiation process and when it came time to pick up the car, it DID NOT disappoint!
Most reliable car I owned
by Charlottefam from Charlotte, NC
October 22, 2018
This car met all of our family's needs. We actually own a second GX460 because it was such a great, luxury family vehicle. Lexus provides a top quality, reliable car.
Excellent customer service, ask for Robb Peters. He is very professional and kept me informed every step of the way. He worked with the technicians and managed to resolve the issues with my vehicle.
Best car with most value
by Brain doc from CT
January 27, 2018
This is by far the best suv that I owned. It feel solid like a tank but at the same time it feels that you are glyding in the sky. Very quiet and comfortable. You can drive 12 hours straight and don't feel tired or achy! The system is intuitive. I got the premium package which has all the technology and luxury needed. Very reliable with lower cost to own compared to BMW, Audi or Benz. I get mpg of 17-18, could be better but then again the car is heavy so a smaller engine will likely make it feel underpowered. I am planning to keep the car for at least 6-10 years unless they change the design drastically in few years.
I purchased my first Lexus from Lexus of Towson in 2009 - and I am happy to report that based on my most recent purchase, these guys know wat they are doing. From the moment i walked ino the showroom to writing a check for my 2018 ES, the entire process was entirely stress-less. My sales consultant was a pleasure to deal with and he made the entire process very relaxing. I probably won’t need another Lexus for a few years, but when i do, I will definetly head right back to Lexus of Towson.
Would not buy again
by Peachy from Atlanta, GA
July 21, 2018
I agree with some of the negative reviews. The engine revs loudly and it is not a very smooth ride. Very top heavy and does not maneuver well. Lexus Enform is a very poor app and the navigation system technology is terrible. Not roomy in the back seats, very limited leg room. Some of the materials used are cheap. While I think the 460 has a beautiful exterior design, I would not purchase a Lexus again. Very disappointed.
Brian was great to work with no pressure to buy, Told him what i wanted and he was great at making it happen, He wants me to call if any problems so that we are happy, Paper work was quick and painless, Love my new Yukon Denali,
It’s a truck not an SUV
by DT from Boston, MA
December 6, 2018
This is a great truck. It’s not a car based SUV. You feel the bumps on the side streets and city driving. On the Highway it’s feels like you are driving a really solid powerful truck.
Kevin Bacon is reliable and trustworthy. I depend on his expertise for my 2006 Buick Lucerne to operate safely, reliably and efficiently.
Lexus quality in truck form
by Gxic from Ontario, Canada
November 28, 2018
3rd Lexus I’ve owned and definitely a truck. I drive through terrible weather at times and this will cut through anything. Great for Canada. Comfort and reliability that you would expect from Lexus. Worth every penny if you’re looking for luxury in a truck, add the high resale value on this model and it’s a no brainer For high mileage drivers. The interior could use updating but it’s part of the appeal to me. Infotainment definitely needs updating but again, it’s hardly a concession considering everything else
They were very helpful and very professional the dealership was very clean and the dealership inventory was updated I would buy my car from the dealership if I could
Does not last
by email@example.com from Fort Myers
August 19, 2018
Thought it was a Quality Lexus Vehicle. I was wrong. 80,000 miles in two years, locks do not work, rear passenger floor board completely soaked every day. Will never buy another Lexus. Will go with other makes for 15-20 K less. Overall very disappointed.
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