Ryan was professional, attentive and so easy to work with. He made the entire experience so easy and enjoyable. I highly recommend working with him.
My first SUV my 5th lexus
by Judyg from Hicksville, ny
December 8, 2018
After driving a Lexus ES 350 for the past 12 years, this is my first SUV. Really like all but one aspect of this car. It gets great mileage on long trips, but most of my driving is local and the mileage is sub 15 Mpg even with premium gas. That’s my only complaint.
Needed to get a new car for my mother - Griffith made the experience easy, no hassles, fully explained all options and left the dealership with a new vehicle and felt no pressure the entire time. Highly recommend working with Griffith. GG
Nicest car I have ever owned.
by SheilaB from Chehalis, WA
December 4, 2018
The car is beautiful, the inside is plush, comfortable, and the electronics is state of art. It is compact but roomy, and real pleasure to drive.
Super Awesome very first Lexus of Watertown experience!!! I worked with the salesperson Tony Viveiros. He was patient, thorough, considerate and easily accessible to all my questions and calls. I highly recommend Tony Viveiros and this dealership for the very best overall support in purchasing a car.
by Bob L, a 2 Lexus owner from Deland, FL
November 21, 2018
Great car. Performs and handles well and a true luxury interior, look and ride. I've always had good luck with Lexus vehicles and spend much less time in for service than most of my friends with other types of cars. A luxury car and the dealerships provide luxury service.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Great style, just a few drawbacks.
by Jog1151 from Oceanport, NJ
November 24, 2018
Beautiful car, I really wanted to love it, there were just a few drawbacks. First thing that I had a problem with, was the very tiny rear window. Almost impossible to see anything when you are in reverse. Obviously there is a backup camera. I just was not comfortable with the limited rear view. I also found the interior a little too snug, nothing I could not deal with though. My only other concern was the 4 cylinder turbo engine. It definitely had a peppy ride, I am just more comfortable with the power of a V6 engine, and actually ended up purchasing the Lexus ES350. Overall I thought the NX was a gorgeous car, and priced very well for a Lexus. I just happen to like the ES 350 better.
Great experience & customer service from Griffith Wilson
by IS2018 from DealerRater.com
December 1, 2018
i was looking for a new vehicle to lease. Walked in to Lexus of Watertown and left with a new IS. Griffith made the process simple and easy. He's great to work with.
Lexus is always reliable
by Bob L, a 2 Lexus owner from Deland, FL
November 4, 2018
I have 2 different Lexus, a GS and an NX. I have had many others in the past. They are the most reliable cars I have driven in my 57 years of driving. They hold up well and their residual value as a used car is always tops, whether it be when I used them for work and put on higher mileage or in retirement.
Mark M was my service advisor and he was very helpful and professional. I also got a complementary loaner vehicle and my vehicle was fixed in a timely manner. A+++++
Worth Every Penny
by mdde2008 from Edmonton, AB
October 24, 2018
I am a 10-year car owner and this car has met all of my expectations so far. It has fantastic room in the interior for both front and rear passengers. The ride is smooth and the milage great in both city and long distance. The lines are edgy but still classic that in 10 years, it will still have style. The storage area in the back is considerably smaller than a small SUV, which is only an issue if you do not have a trailer and/or you plan to haul a lot of things a lot of the time.
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