This was our 2nd car from Capital and Alicia Normand our sales person. I don???t have the words to express our satisfaction that we had with both sales. They worked to get us the deal WE wanted. Been buying cars a long time at different places but this place is it for us we will be back, thank you!
Mr. Fred Fortson provided an upscale experience during the entire process! After locating similar cars at Lexus dealers near our hometown of Nashville, Lexus of Chattanooga came through with our desirable price point for the new ES 350. Fred made the drive worth our effort. Upon arrival, the ES was inside, detailed and ready for delivery. And yes, anyone looking to purchase a Lexus should give Mr. Fortson an opportunity.
My car was completely totaled! Jeremy let me test drive many cars and even gave me a ride home when I wasn't able to make up my mind. Then Max took over the next day and worked tirelessly to get me approved! I left with 2016 Chevy Cruz with Low Mileage and I absolutely love it! These guys care more about YOU, then just selling a car. I definitely recommend you see these guys for your next car!
We recently purchased a vehicle from Jeremy and the manager, Kenny, at Universty. We ran into a hiccup when we first got it and they fixed the problem within a day and took fantastic care of us. The gentleman they work with over at Express Oil, Jeff and his crew, took care of our car and our stress and frustartion like it was their own vehicle. I would recommend them to anyone. They aren't just some run down, cash in hand and tough luck people. Thank you guys for everything!
Wonderful, Family Friendly Atmosphere / Sales Team
by Bunch from DealerRater.com
November 26, 2018
This was my first experience with buying a Lexus. I was impressed Ralph Paty and the entire Lexus Team. They were friendly, knowledgeable and very helpful. Ralph took the time to find the right car for my Husband and I. I would definitely recommend the Lexus Of Chattanooga Dealership and be sure to ask for Ralph Paty, he is the best!
Ralph Paty and the whole Lexus team make buying a car easy and hassle free. Big thanks to each that helped! Go buy your next car from Ralph and you???ll be happy you did. His 30+ years of experience make it a fun process and give you the at ease feeling you need when making a purchase this big.
I originally bought the Car Max warranty when I made my purchase 3 years ago. The $250 deductible was hard to swallow but it was there when I needed it. Thank you Zach for great customer care. He stood behind the warranty and gave us a loaner while our car was serviced.
Never have I been more pleased with the whole buying process. From the moment I contacted Kyle Bailey, till the moment I drove up to look at the CPO Jaguar XF, through the negotiations and delivery process, I have never had a better buying experience. I felt welcome at the dealership, and I highly recommend not only the Internet Sales Manager Kyle, but the dealership as well. Well worth the drive from Atlanta.
I've purchased Jaguars all over the country......Dallas, Chicago, Minneapolis, Miami.....and never has the process been as friendly and efficient as Chattanooga Jaguar. I live in Illinois, contacted Josh Smith and he took care of every detail.....the car was ready for me to pick up....the financing all arranged except for my signature......he spent half an hour going over the XJ's features.....and I was on my way home!!!!.....and I also confess to being a bit on the cheap side and I can tell you that the very competitive pricing was the determining factor in choosing Chattanooga Jaguar! You simply can't make a mistake by dealing with them and I have never been treated as well as by Josh Smith!!
BEST DEALERSHIP IN TOWN I LOVE THE FACT WHEN YOU DROP YOUR CAR OFF FOR SERVICE THEY WILL BRING IT BACK TO YOU AND TAKE YOU TO YOUR WORK!
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