Used Lexus cars for sale near Pasadena, CA

Alberto was great! It?s my 2nd time being serviced by him and he is my favorite at that dealership! Always kind, helpful, knowledgeable, and attentive. He makes me want to continue getting my car serviced at the Allen Gwynn location. I will definitely ask for him again next time. Thank you so much Alberto!

The only thing is not making it perfect. Whenever I turn the engine off, everything is shut down, and to play my music, I have to turn it on to put the engine in suspension.

Fernando Sales person has been great the customer service he has I rate him a 10. Very pleased with the cars I?ve got. Thanks to him.

Thank you for taking care of my car. Thanks for providing me excellent customer service.

downsized from previous generation RX350 to NX350h. little smaller but performance is in par with the V6 but double the MPG. Safety system is definitely improved and 14 inch screen is plenty large and easy to use. wireless Android/CarPlay works seamlessly. ride with 18 inch wheels and firm/soft suspension provides good long distance comfort. overall a solid value compared to GV70 and GLC300 we were cross-shopping.

I really appreciate the friendly and efficient service of Sebastian Alexander Mejia, you provide every time with a smile and timely help. Thanks for the excellent service.

I bought my 2018 Lexus ES350 "previously owned" in 2021. It had 18K miles on it and was Lexus Certified. It now has 30K miles on it and has been a good car for me. I love this car and would buy it all over again. It is a smooth running car and has been reliable. It is a comfortable car with great looks. The only downside is the "unusual" user interface center console control. This model year did not have a touch screen. I have adapted to the big square button used to manipulate the display screen and it's not so bad. Other than that, no complaints so far. I hope Lexus continues to offer the ES350 in the future. It is a classy, reliable car that I intend on keeping for quite some time.

I had an amazing experience working with Mike in the finance department at Hyundai Santa Monica. He went above and beyond to help me with my plates and a trade-in, making the entire process smooth and stress-free. His professionalism, patience, and expertise were truly outstanding. He took the time to explain everything clearly and made sure I got the best possible deal. If you’re looking for someone reliable and knowledgeable, I highly recommend Mike in finance! Thank you for your excellent service!”

Excellent choice for hybrid with that added performance feature. Well worth the $ when compared to other hybrids. Complete luxury package for less money. Handles perfectly on the road.

Victor Ramirez was the person who assisted me in the purchase of my new camry. I cannot say enough how pleased I am with my purchase or with his helpfulness and professionalism in the process of my buying my new car. Victor was very informative and provided me with all the details of the car, the costs involved. He was very patient and understanding, answering all my questions and I would not hesitate to return to him for my next purchase or refer others to him for business.

Love this car! I’m a 60 year old female , I lease this Lexus and it’s so much fun to drive! Love the sleek look, the sport mode, the radio rocks! Not one complaint… I looked around… decided on the V6, IS 350, and it’s a pure joy to drive! You won’t regret it!

I have been here at Car Lux many times and have never had anything but positive experiences. Hard-working, ethical, and kind. Always fair, reasonable, and respectful Thank you.

Thisc is my wife’s car and has about 60000 miles. This is 2024! She doesn’t drive a lot. I’m not in the car very often so I didn’t notice, but the dash has turned to goo. I made the mistake of putting my hand on it and couldn’t pull it off! I am hoping Lexus will understand this issue and fix it for me! Otherwise, I’ve got a crap car now.

A lot of the negative reviews on this place are a bit silly. In my experience from this past weekend, if you listen to the salesperson who you are assigned, bring all the documents requested, make appointments, and come fully prepared, you will have an excellent experience just as I did. I placed a 7-day hold on the exact car I wanted, and made an appointment to come test drive it and apply for financing a few days later. I spoke with my salesperson, Jerry Neyland, a few times on the phone before coming in, and he always had the answers I needed. He advised me on what documentation to bring with me, and when I arrived for my test drive appointment Jerry has the car ready for me. We took a quick test drive, I fell in love with the car, and we started the financing application. Since I brought everything we'd need, it was a BREEZE! In total, I was maybe at CarMax for 2 hours maximum. I had been stressing over it all week, only to find out it was all so, so simple. Jerry's customer service is second to none--he was friendly, quick, and understanding. He kept me informed every step of the way, and not once did I feel he was putting pressure on me or trying to "sell" me on anything. CarMax Buena Park gets 5 out of 5 stars for me, and Jerry Neyland gets 6 out of 5 stars! Overall an excellent experience in every regard.

The only thing is not making it perfect. Whenever I turn the engine off, everything is shut down, and to play my music, I have to turn it on to put the engine in suspension.

This dealership went way over the top to meet our needs during Covid. From GM Peter King to the front desk reps, this is a Customer Comes First shop.

No regrets, BEST decision ever made. I am so Satisfied and Happy with MY purchase, I decided to let my wife pick one out & therefore bought an Silver RX 450H for her same color as mine Juz with darker interior. 😉

Bought the car used from my current dealer and I can't say enough good things about it, mine is an IS300 f sport AWD with the 3.5 v6. Driving, the car is very comfortable, the v6 has more then enough power with the added benefit of being fuel efficient. There are 2 main flaws with the vehicle which are very minor in my opinion, 1 is front tire wear, it can be easily fixed but upgrading the lower control arm bushings, and Secondly the infotainment screen, no Apple caraway or android auto for the year, but can be easily upgraded! All in all this is the perfect mix of reliability and performance you'd expect from toyota, would recommend this car to anyone

Always great service with a smile! We leased our last vehicle and just leased our new one! Lexus is always the most comfortable ride.

I bought a 2004 Pilot a month ago here. My salesman, Tim, knew exactly which loan to submit me for because I had no job and bad credit but a big down payment. He had me financed with no problem in minutes. A few days before I went to Carmax Burbank for a different car but with the same down payment and the saleswoman there did not do the same thing. The car was purchased in 2 hours and I was driving home. I bought the warranty tey offer which is a great bumper to bumper extended through their company. They have a 5 day return policy. I opted to return my car on day 4 to pay for the warranty in cash so as not to finance it at the very high interest rate I bought the car at. The return was also easy and everything was done in less than an hour. A month later now, I have found a few things wrong with this 2004 that seemed to have slipped past their extensive reconditioning program. I took it in with odd complaints a dealer would normally say they couldn't duplicate. They addressed them all and even gave me a loaner SUV for my babies to fit in while I waited the few days for the parts to arrive. GREAT STORE! Great customer service! And there's a play room for the kids! *Avoid the coffee!! It is terrible!!!

I love everything about this car. It handles great. The layout of the dash is perfect. The gas mileage is outstanding. The hatch back is great for golf clubs, hiking gear and biking gear. There is plenty of room for anything.

Bought a used car from this location. Representatives were quick and friendly. overall, good experience.

Great luxury SUV especially for city and short trip. ONLY ONE (1) major complaint involves Lexus GPS system being the clumsiest of any vehicle I have driven or owned. The ONE complaint. Have owned 3 Lexus' SUV's and optimistically waited for Lexus to rectify AND introduce a gps system equal to all of the other technology pluses of Lexus....but ALAS. N O T! USE A FLIGHT guidance replica or similar to Mercedes or Jeep. sincerelyi ken gorski, El Paso, Texas 79912

In 2008, my folks bought a new Chrysler Pacifica Limited. The car sales man was great. He knew all about the car and showed us everything about it. The dealership it's self is beautiful and super clean. They also have AWESOME cars inside in which you can sit and mess around in. The overall rating is a 4 BECAUSE, it is so hard to get a hold of these guys to take the car in. We've called 4 or 5 times to only leave messages that have never been responded to, so we are planning on just going there whether they want us to or not!

without a doubt best riding and quietest car i ever owned . Six cylinder is very responsive and leather interior is very comfortable. I receive alot of compliments on its sporty looks .

Good Experience. Good Service. Helpful Representatives. Able to answer all my questions. Assisted in transferring to Arizona Carmax.

Car fits me perfectly. Nice handling. Beautiful paint color and interior. I look forward to a road trip to see how she rides. Lexus make a great car.?

2018 Lexus ES350 purchased as Certified Pre Owned Typically receive great service from Germain Lexus. Car has decent acceleration, ride is good however seats can be some what hard after 6 hours behind the wheel, technology is lagging with no ability to upgrade in reference to android auto or apple car play, handling and breaking is very good.

I've had mine for 2 years now. Bought it new at Lexus of Louisville. The service there is excellent. I have the sport model and I couldn't be more satisfied. The ride is smooth. The gas mileage is great. The small size is all I need. The back seats lay down if I need extra room. It has good power for me and I would buy it again.

Thank you and I tell everyone I know to buy a car from you guys..

I have had this car for 6 months now and overall I am happy with my purchase. I have not driven it in snow yet- my previous car was a Subaru crosstrek that did well in the snow, I got the AWD UX but it is lower to the ground so we’ll see how it does in comparison. The cup holder/controls situation is annoying. The cup holders are directly in front of the buttons so if you put a cup in there your moving it around to get to the control buttons- annoying. The remote start through the app is spotty for me. It at times takes multiple attempts to connect to get it to start- and not just when im in an area of bad service. The wireless charging which I thought would be useful is not. With CarPlay you have to have your phone plugged into the USB for it to connect. So there’s no point in using the wireless charging. Which also charges very slow. The interior is small and was an adjustment compared to previous cars because I feel the windshield visibility was lower. So far this hasn’t been a problem because there is so many safety features- blind spot, lane keep, cross traffic monitoring. Because of all these my insurance only went up by a few dollars a month when switching. I do not mind the track pad but a touchscreen would be a nice upgrade in the future, and I do agree that the analog clock on the dash is dumb. I did recently hit a trash can that knocked my mirror off. Due to all the special things the mirror had this is estimated nearly $1,000 to fix. Which I think is a lot for a mirror and something that could easily happen. Some models have auto retract mirrors- also would be a nice upgrade in the future. I will say I had a friend replace the mirror and when he disabled it to replace it I got a call from Lexus stating they were alerted there was an issue with my mirror. That kind of prompt service is nice. No spare tire as the car has run flats- I haven’t had any issue yet but we’ll see how annoying that is when the time comes. I do drive a lot but I feel they are frequently calling me saying I need to rotate the tires. I’m not sure if this is a run flat thing or a Lexus thing. But it’s just annoying to schedule every couple months.

Always a quick and friendly service. Staff is friendly and courteous. Easy and convenient scheduling.

I just bought a new car from Watertown Lexus. I met William at the door, he was very helpful and made the entire process easy from start to finish. His customer service was excellent and he was honest, knowledgeable and professional. I highly recommend him!

Excellent customer service, detailed oriented, honest deliver what they promised, a lot of selections very very low mileage like a a prenew

I maintain this car at the local Lexus dealership. The performance tires last about 25,000 miles and it does require premium fuel. It’s a 6-cylinder with plenty of power and has a sporty feel. Mine’s AT with paddle shift (which we never use). No real issues, although the carbon cleaning that was recommended was a $250 surprise. Still a solid, dependable and enjoyable car.