Richard (Richie) Gonzales went above and beyond to make it a good
Experience. Assured that the vehicle was a true certified Lincoln when I had some Questions regarding some warranty work that was already performed on the vehicle
The service department response to my car having an unknown electronic failure was far and above other Ford dealerships in the area. I would never go back to the dealership I bought my First from even though it is closer to my home. I will go back to Hoffman Ford to buy my next vehicle and have it serviced
I generally do not like to go to car dealerships, but Crowley was an exception. We worked with Tony Teodosio, who was one of the best salesmen that we have ever encountered. He was professional, knowledgeable, courteous and a "nice guy"! He reflected the whole atmosphere of Crowley. He worked with us to get a great price both on the new Lincoln MKC and for our trade-in. He went through the paperwork slowly so we would understand the numbers. When we picked up our new car, Jeff in finance did a great job going over things with us. He even set up an appointment for undercoating the next day.
The next day, service from Crowley came to our office, picked up the car and dropped off a loaner. They brought our car back to the office mid-afternoon. It doesn't get much better than this! What a GREAT experience! Thank you Crowley!
Miguel is awesome, down to earth and a professional salesman. We bought our first Mazda there recently after going to MANY dealerships whom were very rude and could tell they had no interest in the person, just their wallet. They made the process easy and everyone was willing to help with no questions asked. Zoom zoom!
I bought my first car from Mazda recently and I'm so satisfied I did balise mazda in w. Springfield from ashley . Ashley was beyond Phrenomeny good. She helped me with my dad through the process of getting my first car and I couldn't thank her enough.
Wow - what a great experience! Drove an Edge and MKZ No pressure. Leased the MKZ. Cathy Reed was the reason - Best salesperson ever, honest, fair, no hocus pocus. Gave me all the details and did not push me one way or the other. Then after all the papers were signed - thanks Manny - in under 45 minutes - Cathy gave me the instructional tour of my new car - she spent an hour going over EVERY detail and was patient while I learned everything this car has to offer me. Can't say enough about the experience. Love you guys - Thanks, loving my new car!!
Best dealer experience we have had in 40 years. Mike Talarico was helpful and a pleasure to deal with. Cindy B. , the finance manager, is a force of nature. It was surreal watching her speed and efficiency in arranging the registration transfer, title transfer and insurance transfer at 5:00 on a Saturday. I wish Shaker had stores in the Hartford area.
This is the second car I have bought with Cathy. She is lovely to work with and is very straight forward. I arrived at the dealership to look at the vehicle with a sleeping toddler and a newborn. She ran back and forth from her desk to my car to work out purchase information. I really wanted to send pictures of the undercarriage to my mechanic, at 5:30 at night she got my car onto a lift and allowed me to drive into the service area to take photos. She is awesome.
Cathy Reed is the best.We have been going to her for nearly 30 years now and plan on going to her until the day I die or she retires, whichever comes first. I can' think of a better testimonial than that. Enough said.
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