Used cars for sale near Los Altos, CA

I am very proud and pleased to give Alex (Mr. Diamond in the rough) praise for doing what should be done at every used car dealership. Yes, he has the mindset that you are his ONLY customer, and he will "make it right". He is respectful, honest and trustworthy. It's hard to trust the stereotypical "used car salesman"...I don't even need to explain, right? Please toss that connotation out when you shop with Alex and be refreshingly and happily amazed at how he makes it all happen in a non-stressful and productive way. I won't torture you with a long review, but I want to because EVERYTHING was handled so efficiently. I should include that I have been a Sales Manager for IBM and Henry Schein Dental...these multibillion $ co.'s are built on high end sales/service reputations. Point is this: I know greatness when I see it. One or two examples: Spoke to Alex about the Mercedes he had dropped in price to sell (great Carfax info btw...gives "fair price" accurately). Perfectly priced, so no need to dicker. I tell him I will need to get a friend to drive me there in case I buy the car...an uber driver was at my door in less than 15 minutes on Alex's dime. Bought the car and ALL paperwork was done, so I got my plates, stickers, registration in the mail shortly thereafter. Went back to get the smog done and pointed out the air conditioning/heat blower wasn't operating very well; don't forget, this is AFTER the sale. Alex could have charged me for parts and labor, but instead had Eugene (excellent mechanic btw) and Dmitry install the new blower for FREE...ask yourself when that kind of giving attitude and service happened at a used car dealer? Also put on 2 new front tires for “wholesale cost” and no labor charge. Please, you owe it to yourself to be dealt with in a professional and experienced service oriented manner...I am completely sold on Alex. P.S. In the short time I've gotten to know him, Alex has impressed me also with his love of his family. I value this also. Hope you go meet Alex...he will without a doubt, validate this review.

Great value considering the superior safety features, low maintenance and reliability. Rear wheel bearings have been replaced twice and just had the AC compressor and serpentine belt replaced. Albeit expensive repairs, all cars need something after the first 3 years. It's been 8 years and the car still run and drives like new.

They were professional in their email back even though I didn’t buy a car I will continue to look at their business in the future

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

I bought myself a Christmas gift, a new CX5 SignatureTurbo the day after Christmas and I absolutely love it! I don't' know why I didn't get one sooner. I have always been a Toyota, Lexus guy, but I must say this classy vehicle beats the others. Why, let's start with the interior. Mazda makes some of the most beautiful interiors! Exteriors too!! The fit and finish are superb! The CX 5 is extremely quiet and smooth riding, and I can honestly say it is quieter than any Lexus I have had in the past. There is also the fun factor! If you haven't tried a Mazda, you need to. They are a driver's car and fun to drive. The trim level I have has the Bose system and has a beautiful surround sound. Crank up the volume and it's awesome! The safety features are excellent, and everything is conveniently located. There is no need in paying for other Luxury cars when you can get a Mazda and save thousands, and they are the best keep secret out there. Luxury, fun, good looks for much less. I am definitely staying in the Mazda family.

I am grateful for the kind and responsive service from Sam, car buying is not fun and he did his best to make it as painless as possible. Thank you for your help!

Test drove others cars similar size but this Honda civic was the only one that made us feel comfortable with everything and when I say everything means everything No more wondering

Every car in the lot was immaculate and top spec. Made it difficult to choose from. From the moment you walk in the door you don’t feel like you’re trying to be sold a car. Nima helps you find the car that best suits your need and style. I went in here looking for a BMW and left with a Mercedes that was 7k cheaper than I originally wanted to spend. Awesome price in my trade in also. I’m genuinely looking forward to coming back next year.

This Truck is a replacement for 2008 LR HSE (totaled) I just got it over a month ago and it is good so far. Very fun( zippy) to drive. Wish the seats were more comfortable. I have the 35i XLine. 79k on the clock. You have to get familiar with the idrive, also my heads-up display is not working properly. There is also a coolant leak which will be taken care of under warranty. This vehicle also used premium gas. Soo far we will see how reliable it shall be.

This place is amazing! They have so many cars to choose from. Plus they have an exotics lane which is really cool, they have everything from a Benz to a Porsche! The whole buying process is very quick, I bought my car in two hours and drove home. In comparison to the Mercedes of Stevens Creek, which literally took me 8 hours to buy after I picked out my car. The only knock is the service department, which doesn’t do paint repair for scratches, even though they told me that the scratches on my car would be fixed, they only used touch up paint, which looks like I did it myself and not professionally done like I wanted. But it was a used car, so no big deal. Overall I highly recommend!

The is the FUTURE of automobile transportation! Absolutely FABULOUS car! No more gasoline, no more scheduled maintenance. If you hit the accelerator hard, you'd better have your head against the headrest or you may be injured. Zero to 60 mph in 3.5 seconds for my 2022 Model Y Performance. Fast charging Tesla Superchargers are always available across the country making long, cross country road trips a pleasure. At home I can charge 300 miles of range over night for $8 of electricity. Yes $8! Super Chargers cost more, but the speed and convenience is well worth the costs on road trips and it's still a fraction of the price of gasoline. I honestly look forward to getting into this car and driving it. I've owned a Mustang, BMW M3 and 5 Series, a Porche, Jaguar, Mercedes SL550, and many more cars. None were as fun to drive as the Tesla Model Y Performance. This is the future of automobile transportation and getting better every day.

Cody was amazing! I began researching for a used car in early June and finally found my dream car but within my budget. Affordable and great value for my trade. I would definitely recommend this dealership and/or consider trading in again in the future. I went in nervous and anxious and as soon as I sat down I was immediately relieved calm and this was honestly the smoothest car buying experience ever.

This truck has a jerk when changing gears sometimes. I enjoy the truck overall easy to handle and comfortable. Drive with ease sight is good when driving.

Look around first so you understand that their prices can't be haggled but it is worth it. I couldn't find a single car within $1K of their price. And the quality of the car was outstanding. Easy. Great kid's corner keeps them occupied too. No pressure sales is a beautiful thing.

Great truck, I have no issues with this truck. Occasionally the Snyc screen freezes up. Acceleration is excellent. Highway MPG is 23 Local is around 12 mpg. Mixed City Highway is 15 mpg

Great truck to own. The 2023 GMC Sierra Denali with the 6.2L engine delivers excellent power, smooth performance, and a refined driving experience. The ride quality, interior comfort, and overall build quality are outstanding. I have had no issues whatsoever, and it has been a reliable, enjoyable vehicle from day one. I would highly recommend it to anyone looking for a premium full-size truck.

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

After changing jobs and having to drive 100 miles round trip, I decided to buy the 2023 Honda Civic, I think it was the best decision of my life, not only does it save me a lot of gas but it looks spectacular on the outside and not to mention The interior is simply perfect with a lot of space, like any criticism there are negative points such as the sound system which in my opinion lacks power to be able to listen to your favorite songs at full volume, another point that I would like to highlight is that it lacks entry to the car without having to use your remote control even my 2011 grand cherokee has it, in a general perspective it seems like a good car for price, safety and appearance, it has been my first honda and I think I will continue with the tradition of continuing to buy this model for a long time

Worth every penny! Purchased it a few months ago, and I absolutely love it, great gas mileage and very quick for its size, very underrated!!!

I wasn't planning on buying a car that day. Ehsan Anwari listened to my needs and delivered on the perfect car so I bought it.

This is my fifth Volvo. My most important feature in any car is safety, and this car is SAFE. It is super comfortable, reliable, attractive, and an all around great car. I had XC70's until this XC90. It was tough to switch, but I'm so happy. My only disappointment is that I have two big dogs and they can't both fit in the way back comfortably, so I have a crate in the way back and a crate in the middle with two seats folded down (one up for a passenger). Otherwise, it's a "10." No issues at all at 4 years in.

Excellent as always! Appointment made, and all went well from there!!

I've owed the rogue SV for some 9 months and I'm very pleased with the ride, performance and reliability . Prior to me purchased this car I rented a bunch of competitors to narrow down my choice. The Rogue has alot of features that really come in handy. It's a very thought out vehicle. On long highway trips it holds the road very steadily at 90 MPH and my gas consumption was in the low 40's. For the money to me it's the best value out there

Carmax was very professional and great at helping me out with the car buying process.It was my first time getting a new car so they were a great help .They had me in and out with a car in no time .

I love it. This was on my bucket list. I couldn’t be happier. The employees at the dealership are top notch. I recommend them to anyone.

Can’t beat Serramonte Ford’s Service Department for outstanding car and customer care. Service advisor Pamela Yeager and the team of technicians, especially Hung Le, are excellent. Serramonte Ford has kept my Ford Escape in great shape for more than a dozen years and tens of thousands of miles. I trust them to keep my Escape as safe, reliable and roadworthy as it was when it was new.

Had the truck a few months and have had more compliments than any vehicle I’ve ever driven. Just a sharp vehicle inside and out. Love the 2.7 engine and the leather interior and all the space both front and back.

The best dealership ive ever dealt with in many years. Outstanding customer service. Worked hard in making a deal , not just run my crédit and never call back when not getting approved.

Overall, I love my 2024 STX 4x4 Supercrew. It's comfortable, reliable, and gets great gas mileage with the 2.7 ecoboost. I had one small repair done under warranty that took less than 3 hours and I have over 13k miles on it. My only mild complaints are that the ride could be more forgiving over bumpy pavement and that the turning radius was better.

I had no choice, my car of 20 years, which I bought brand new in 1999 was done. With so many websites ( I looked at several), I was not sure where to go. Then someone mentioned Car Max to me. I looked on line and saw a few cars I was interested in. The next weekend I drove to Colma to checked out and test drive a couple of cars. I decided to ask about Hybrids...you had 2. I test drove one of them and could not resist. I bought it. I was very impressed with the buying process. It was quick, easy and believe it or not relaxing since the sales person completed the paper work for me. Yes, I had to sign several sheets but that was a given. Something I was dreading for the past two years, was so surprisingly easy I couldn't believe it!!!

Elantra 2024 hybrid is a stylish, powerful, great on gas, and nice to drive on highway or around town. Seems durable so far, no issues.

I had a great car buying experience. I would definitely come back. The team was very helpful and made the experience a good one. I highly recommend this car max location and the people who work there.

This vehicle was very fun to drive, it is comfortable and sporty, and the handling was excellent. Barely any issues, just overall a great driving experience.

Beginning with the first person who answered the phone, continuing when transferred to the service department and assisted there, the entire experience of people working at Normandin was impressive - very helpful, friendly and professionally handled from beginning to end; a wonderful group of people! I called Monday Dec. 29th, needing a new key fob; there was one in stock and was able to get an appointment for Wednesday. Jason was the person who assisted with this on-site, and he capped the experience in the same way - friendly, very helpful and professional! Special shout-out to sparkling Charlene for reminding me it was New Year's Eve!

Good afternoon everyone, yes, I’m a lady and I’m an owner of a 2017 GMC Sierra 1500 Denali, it has a V8 motor fully loaded sunroof & also it has heated seats & steering wheel for the cold winter months & in those hot summer months you have A/C seats nothing better than that am I correct? It’s been times like that wouldnt trade for the world!! So for all you ladies who think BIG TRUCKS are just for men, go out there & buy one have them put on some electronic slide in/out rails & go out & show the shows the boss!! lol 😄 I’m out looking for a new one now either a 2500/3500 pearl white