Used cars for sale near Matthews, NC

There are certain things that a dealership can do to leave a lasting impression on their customers. My wife and I had such an occurrence yesterday. A very positive occurrence. We intended to purchase a new Toyota Sienna. But the key for us was my wife's ability (she is wed to a wheelchair) to actually get into the front seat passenger side since she cannot drive. No such luck. Unlike our 2020 Honda Odyssey, which is easy for her, the Sienna was unfortunately about 5 inches too tall for her to reach the seat. What made the experience so memorable for us was the combination of Mike Lasiter (salesman) and Eddie Powell (sales mgr). They tried so many different approaches including seeing if they could find a replacement seat which would allow my wife easier access. It was amazing to see these two work so hard to help a customer. Sure they wanted to sell a car. But they went way beyond that to help us. In addition, I cannot imagine a customer finding a better facility to both purchase a car and to also have it serviced. The dealership's attention to detail on customer service was amazing. They had 72 service bays, a wonderful seating area for their customers, actual food customers could purchase instead of just a vending machine and to top it off, they offered a manicure service , free of charge, to any customer waiting for their car. Try matching that at most dealers. Each employee we spoke to was extremely friendly and helpful (Yvette Pete Acree, etc). So the upshot of the visit was Eddie Powell and Mike Lasiter ended up recommending we go to Kia Union County dealership up the road and take a look at their vehicles which might fit my wife's need. So we did and ended up purchasing a new Kia minivan. And all the while I wished we could have become a customer of Scott Clark's dealership. So if you happen to be in the market for a new or used vehicle, I could not imagine a better sales and service experience or perhaps better said, a tremendous customer experience than that at Scott Clark Toyota. And no I am not a paid employee or anything like that. I am a customer who knows great customer service when he sees and experiences it.

So far I have been pleased with the performance of my Rogue. It just turned 20,000 miles. I'm reading some of the negative reviews and wondering if they take proper care of their vehicles. Time will tell if the 3 cylinder turbo is a winner.

I went to parks to look for a jeep, I ended up buying a Durango. Our salesman Ryan Rodriguez was so kind and patience with me. I asked a ton of questions and he had every answer for me. Ryan was very professional but also easy to joke with also. After I bought the car he called a few days later to ask if I had any problems or concerns. I would definitely recommend parks and honestly Ryan to anyone who wants a good experience buying a car.

I own a 2023 Sierra 1500 Elevation equipped with the 2.7L TurboMax, and it’s been outstanding. It currently has 23,000 flawless miles. I’ll admit, I was skeptical of the 2.7 at first, but I jumped in feet-first and have never looked back. Living in Colorado, I regularly tow a 5,000-pound travel trailer through the Rockies with zero performance issues. The truck pulls confidently, handles grades with ease, and still delivers impressive fuel economy—23–24 mpg on the highway and about 18 mpg in town. I couldn’t be happier with this setup. If there is a negative to mention, that would be that after three years of ownership, the black wheels havent grown on me, and Im beginning to hate em. :) Lastly, the mpg while towing drops to 9mpg which is similar to that of a V8. All said, its been a great truck. :)

The process qas straight forward, and the location had plenty of space for me to sit down and work from my laptop while I waited. The staff was very professional and helpful the whole time.

2023 F150 Lariat. Just bought this used so these are my first impressions. So far very happy with the truck. Comfortable and handles nicely. V-6 seems very responsive. My issues at this point are related to my ability to setup this truck the way I want it. I am lucky that it came with the feature for automatic shutoff every time you stop for a red light already permanently removed. I would hate that feature if it had it. There is a lot of other features I would just as soon not have that I have had varying levels of success in turning off. Automatic lane keeping is one. While I was able to turn it off in the settings, it still interferes with setting cruise control. When I try to turn cruise control on it sets lane keeping anyway and I have to turn it off with another button press, while showing a stupid truck icon on the dash instead of my speed. I have to press an OK button to turn lane keeping off, then it will set the cruise control. All these button presses and having to look at the dash while doing this are very distracting and increases the time I'm not looking at the road, actually making the truck less safe. You really have to pick your time for setting cruise control. The automatic braking is another dangerous feature in my view. Thankfully I was able to turn that one off. The truck will beep 2 times if the engine is running and you get out, like to check your mailbox. It is irritating at best, not just for me, but for my neighbors, especially early in the morning or late at night. There is no mute button on the steering wheel for the radio, that I can find at least. I had this feature on other trucks and found it very helpful. Reverse brake assist makes no sense to me at all. I turned it off, but it is another one that puts a warning message on the dash to tell me that. I find the warning messages for the features I have turned off distracting and useless. These are my first impressions, there will probably be more later.

My experience with Van Knocker Service associate is one of the best ever. He is knowledgeable, courteous, and very interested in getting the best satisfaction for and by his customers. I would recommend his services as 1st among his peers. Great Job Van!!! Ron Laffaye

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

Overall good dealership. Had an initial issue with a brand new truck that eventually got resolved, however in order to do so I had to involve the GM. Service dept is pretty good, but I don’t understand why they don’t wash your car every time?? They literally have their own automated car wash and porters, but don’t make this a normal part of doing business. This is one of the little (easy) things that helps differentiate service at higher end dealerships.

This is the second Ram I have owned. My first was a limited 19 model. My second one is a Laramie. I used to be a GM. man till I bought my first Ram. Will never own nothing else. Comfort and quality.

We had a great experience with Marcus Covington when we bought our Pilot. He was very knowledgeable and helpful and easy to work with.

Wonderful experience for my first service. My service consultant Alex Dixon thoroughly answered all of my questions and provided me with some tips that I imagine will save me from future headaches. Alex, once again, thank you!

Bought a 2020 Ram 1500 Limited new and owned for 4 years. The starter went out twice under !00,000 miles so replaced 2 starters, had spark plug miss fire that had to get fixed, had exhaust manifold crack making the clicking sound upon startup, gas mileage got bad around 80,000 miles. I loved my truck but was stuck 2 where truck wouldn't start because the starter Ram uses is too small and not enough power for the start/stop and this size of engine. Also, heated seats are not hot at all. Coming from a F150 where the heated seats were incredibly hot which felt great, Ram not so much.

Leasing my car from Honda was a really good experience. The process was quick, easy, and very flexible. I want to give a special thank you to Asel, she was amazing, super helpful, and made everything so simple. I truly appreciate her support and professionalism. even stayed after her shift ended to make sure everything was completed before we left. Highly recommend!

It was AMAZING, I just remember the first time i sat in this thing and it was like LEATHER SEATS AND STUFF! It was SOOOOOO comfortable like a LEATHER SEAT! it also smelled like leather 100/10 i'd give this one i'd give it more than 6 stars if i could but i cant unfortunately :( but that leather is bussin fr! :) glad to actually be a part of this community :)

I take my 2012 Altima in for regular maintenance & needed repairs and they always take care of me with professionalism & friendly.

I was the original owner of this car and it was an amazing vehicle. Was my favorite vehicle I have ever had! My needs changed so I moved onto something different. This car was very loved and very much taken care of and whoever buys this, is getting one heck of a vehicle!

What a great experience I had with Modern Nissan. Allan was the best car salesperson I have ever worked with after numerous car purchases. From my two visits to test drive and purchase, very smooth transaction. He treated me like family. Taryn and Todd were also very helpful. Nissan makes some great affordable vehicles. Overall I was very happy with everything. Great work Allan and Modern Nissan of Lake Norman.

This is followup to Tucker Dawg prior review. As noted the 2023 Tellurides came without a tow hitch or harness and none ever became available due recall issue on 2020 -2022 models. My dealership was able to retro fit 2022 hitch, then they paid to have an aftermarket electrical harness installed. And now I pull a 22 foot airstream camper ( 3800# weight ) and it works great! All in all very happy with car after 3 years and 26,000 miles. But if buy used, do be aware KIA never offered a factory hitch or harness.

We went to the dealership to look at a used Gennisis sedan with only 25000 miles on it. After looking at the car we decided against it and began looking at the new flagship from Toyota. We purchased a 24 Crown, what a car. We had it for about 15 months now. No problems with it. The people we worked with were all very nice and pleasant. We've had the car serviced 1 time after about a year. The service people are nice as well. The one thing we are dissatisfied with is the navigation system. It shut off after a year and you have to purchase a subscription at a minimum of 15$ a month. We planned for this to be our last car purchase as we are seniors. So over the years it's going to cost us a few thousand dollars if we want navigation in our almost 60,000$ car. Boo Toyota, the top of the line should have a permanent navigation system. In comparison we have an 2017 Accura MDX that has a navigation system that doesn't require a on going subscription. I'm not sure if other Toyota models navigation system shuts down after a year but if they do the sales people should provide that info up front.

This is 100% one of the best cars I’ve owned. Comparing it to my previously owned Acuras, Audis, BMWs, Buicks, Cadillacs, GMCs, Land Rover Range Rovers, Mercedes-Benzs, Porsches, Volkswagens, this is one of my top favorite vehicles for comfort, performance, technology, driving, etcetera. I 10/10 recommend.

Tim greeted me immediately upon arrival.My appointment was for 7 am. I was checked in and waiting for my service by 7:10 am and out by 7:50am. The fastest service I?ve ever experienced. Thank you to Tim for his exceptional customer service.

I am delighted with my 2023 CX-5 Signature in the hard-to-find Eternal Blue. I've had it about one year now and it's more than adequate for my driving needs. No, I don't need a rattle-prone pano sunroof. The six-speed non-CVT transmission is just fine. Never need or use(less) the paddle shifters. Performance with regular fuel is just fine. As an "early senior", I don't need huge cargo or passenger space. Only complaints are the Apple CarPlay isn't wireless; and miss the power tilt/telescope steering wheel and power memory exit seat that I had on my unbeloved '20 Lexus NX (which I was glad to get rid of!). All told, I'm a Mazda believer and buh-bye Lexus!

We had a fabulous experience from before we got to the dealership to the time we left. Everyone was so friendly and helpful. Honest up front pricing saved us thousands from other dealerships. Garret was so meticulous and knowledgeable with our car. Told us exactly what to expect throughout the process. A fabulous highlight was the diner in the dealership. The best burger and fries we?ve had in a long time! Great experience! Would buy from them again!

I have had my Altas for over 4 years and I keep on falling in love with it each and very day. Extremely comfortable space and overall a perfect size SUV for a family of 5. We have had and continue to have amazing long road trips with this beauty and we will carry the memories we continue to make in our heart for the rest of our lives.

Randy Marion Buick GMC always makes the process for sales or service very easy and efficient. I wouldn't go anywhere else, they always take care of everything i need and go above and beyond, this dealer is the poster of what a dealer should be

Biggest negative on the X5 is the run flat tires. I think they reduce the quality of the ride and at 5,000 miles had to replace two flat tires ---- non-repairable damage.

Seth Rodgers did a great job today showing us vehicles. We ended up purchasing a Honda Odyssey!!

The last Hemi powered Rams. I have owned a lot of trucks and my last 3 were all Ram 1500 Hemi powered. I liked the new Hurricane I6 turbo motor coming soon but also want my truck to sound like a truck. I am glad I got my 24 at the end of 2023 before I moved across the country to Texas. I have the Laramie trim level 4x4 and etorque engine. The start stop is so much smoother with the etorque system while I also enjoy that it is turned off when in tow mode. We have a Tritoon we pull behind that weights about 7,500lbs. Tows it just fine. A little more squat than I would like if I put extra supplies in the bed. However I am planning on getting airbags to assist. This is my first ram with the ram box and I love it! The dry storage is great for basic items and we use when grocery shopping every weekend. The entertainment system is good not great. Every now and then it messes us and I have to reset it. Gotta love technology but by pressing the volume and tune knob in at same time for 15 seconds it resets easily. Wireless CarPlay is great! The Harmon Kardon sound system is nice. I have a speaker rattle that the dealer is ordering a new speaker for replacement. I have had 2 recalls so far and 1 warranty visit at a local dealer. (Not the best experience) but new ownership of a large corporate owned store they just don’t seem to care. The locally owned store is now assisting me and while parts still take time it’s nice when they call you occasionally for an update vs never calling you back. My only gripe is the 23&24 ram Laramie trucks stoped. Coming with the painted fender flairs so it feels a bit naked and I got a door ding at a shopping center without that protection. (My older ram truck had it) anyway great power. Good highway fuel (20mpg not towing) I average 17mpg driving in this crazy dfw traffic. Towing it goes way down to 10-12 mpg. I averaged 11.5 driving from Ohio to Texas. Lots of tech and big interior. Looking for many years of enjoyment.

Good experience. Would recommend to a friend. The sales process took 3 hours which is still to long. But I have spent more time in others.

I’ve had a GLE and an Audi Q7 and this has truly been the only car I’ve bought and loved the longer I had it. The design to the technology is beyond what I was offered elsewhere at this price point.

OT was great. He was very honest and welcoming and answered all the questions we had. Excellent experience.

This is no luxury car but if you are looking for a smaller car with great reliabilty and lower maintenance costs this is a great option. I am a petite female and the car is quite comfortable for me. I drive 18 miles one way into Minneapolis and the ride is enjoyable enough. This is my 2nd Mazda 3, ironically same color as my previous only because of availabilty. This model year all wheel drive was available and served me well in our Minnesota winters. Standard safety features are appreciated. I don't need all the bells and whistles but I do like connecting my phone to my car.

Very efficient. Easy to contact, great communication, and always a help whenever I need. Thank you Mrs. Owen’s.

I purchased 2024 Lincoln Navigator few weeks ago. After researching the Mercedes GLS 450, BMW X7, Audi Q7, my intention was to purchase the Mercedes GLS 450. On the day to make a decision, I decided to test drive the Lincoln Navigator. Once inside the Navigator, the interior space, materials, and comfort immediately put the brakes on the Mercedes. The seats for the driver and passenger were the most comfortable I'd sat in (30 way adjustable). The amount for wood detail, gave the cabin a rich feel. Lincoln's decision to keep buttons and nobs to control basic functions like climate control, music volume and seat comfort like heating and ventilation were a real plus. The trend recently is for auto makers to use larger digital touch screens to control many if not all the functions in the car. ( Range Rover sport, Telsa SUV's). The second row captain chairs with the center consul felt more like a lounge area, plenty of room. The main difference between the cars I evaluated was the ride. I found that I liked the higher and larger driving presence on the road. I will say the Mercedes GLS had a smoother ride and the BMW had a more agile driving experience. However , the independent suspension system with road anticipation technology in the Navigator provided a smooth and comfortable ride. The technology on board the Navigator make driving this full size SUV very easy. At the end of the day, I realized, I wanted a comfortable, spacious, well appointed SUV, and Lincoln Navigator "checked" all the boxes.

Hands down the best car buying experience I’ve had in 20 years. My sales guy Rich was fantastic, courteous, knowledgeable and efficient. Loved the whole experience, never once did I feel like I was getting ripped off or pressured into buying extra stuff I didn’t want. I will be using them again in the future! Thanks Rich and Hi-Line Autohaus.

This is my 2nd BMW after keeping my previous 528 for over a dozen years ! Still going strong but had to change. After test driving a few, came back to BMW... Its like Apple, once you get an iPhone, it is hard to switch ! Bought a CPO, which gives us more time. Nice car. Good power. Have to constantly check the speedometer to ensure we stay within limits ! So silent and smooth... Love it !

Great service with great communication throughout process. Jeff did great keeping me in the loop

My wife was in a pretty bad accident. She walked out perfectly safe. The Atlas built like a tank. We went and purchased another one. Went from a 21.5 to a 22. I’m satisfied with it