I called in on Wednesday morning and Ken answered the call. He was able to keep up with my questions and what I wanted in my car. I also let him know my mother bought her Civic here back in 2012 so if they???re as good to me as they are to her, they have a customer for life. Needless to say Ken was absolutely amazing. He answered every single question my boyfriend and I had and wasn???t pushy at all. He worked with us on the trade value of my 2013 Soul and I left with a gorgeous brand new 2018 Civic Thursday night. Ken stayed well after hours to explain everything the car can do and I can tell everyone for a fact that most sales people won???t do that.
David in sales was excellent ti work with. Straight fwd and honest to deal with, especially when purchasing long distance. Bike was just as described. Would def buy from him again. Finance person not so good. Grumpy and not helpful. $2k limit per card a pain. No reason why I couldn't use a single card for the purchase.
Mr. Shaervin and Mr. Musthaba was nice and kind to help is with all questions and finance aid. They did what they could. However the documentation was not much centralized as the file move officers started calling for the missing documents one the go which is not likable. Otherwise we had good experience.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Mr. Fife was very friendly and helpful when I brought my car in for a check-up. He was no-nonsense and speedy in his assessment. He didn't sugarcoat anything and told me exactly what was wrong, outlining the priority problems and what could probably wait. He made sure to let me know how I could save money and made what could've been a stressful service experience very pleasant and easy.
Thank you, Mr. Fife!
Anthony recognized that I knew what I was looking for and allowed me the time to make the decision to purchase on my terms. Handled himself professionally. Great experience.
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