Used 2025 Mazda CX-5 for sale near North Chicago, IL

All work required to make my vehicle repairs and checks complete and correct we’re performed to my total satisfaction while I waited in the comfortable customer waiting area as work was supervised under the outstanding guidance of Service Advisor Oscar Galatia. As a regular customer at the service department I always ask for the consistently courteous and flawless management of my vehicle requests by Oscar Galatia. Under Oscar’s guidance from his earliest work with Autobarn Mazda of Evanston to date, I never have had to return to him with a complaint that the work had been done poorly, with mistakes made, or required work not having been done at all. Yes, good work by mechanics have made that possible, but only under the tight, intelligent, direction and inspection of Galatia. He also has a pleasing and satisfying way of dealing with all of his customers whom I have observed close up when I have regularly waited with other customers to have their vehicles worked on and returned. Because of Oscar and the work results he has managed and produced, I have frequently recommended Autobarn and it’s excellent service work and Service Advisor management to others who need a place recommended for consistently good prices, management, and charges. I suggest that management do whatever it can to retain the services of its multi-talented and perceptive Service Advisor Oscar Galatia. He is well trained, experienced, intelligent, and dedicated as I have seen first hand when he has worked with me. He also seems to work in great harmony with his fellow supervisors and support personnel.. Dave Sutor

I bought myself a Christmas gift, a new CX5 SignatureTurbo the day after Christmas and I absolutely love it! I don't' know why I didn't get one sooner. I have always been a Toyota, Lexus guy, but I must say this classy vehicle beats the others. Why, let's start with the interior. Mazda makes some of the most beautiful interiors! Exteriors too!! The fit and finish are superb! The CX 5 is extremely quiet and smooth riding, and I can honestly say it is quieter than any Lexus I have had in the past. There is also the fun factor! If you haven't tried a Mazda, you need to. They are a driver's car and fun to drive. The trim level I have has the Bose system and has a beautiful surround sound. Crank up the volume and it's awesome! The safety features are excellent, and everything is conveniently located. There is no need in paying for other Luxury cars when you can get a Mazda and save thousands, and they are the best keep secret out there. Luxury, fun, good looks for much less. I am definitely staying in the Mazda family.

Rich was absolutely wonderful. He went above and beyond to make things right. He went over how to use every feature of the car. He gets 10 stars from me.

We were loyal Subaru owners previously but were forced to look at other car makers when the 2025 forester had problems and recalls. The 2025 Mazda cx-5 was the most similar car, with no recalls or issues. We were pleased with the price and ready availability, made the jump from Subaru and haven't looked back. We owned several Subaru's previously and never had any issues with them - our most recent was fifteen years old. As retirees, the new safety features like the backup screen and warnings for blind spots are terrific. I just hope the Mazda proves to be as problem-free. Also, the Mazda CX-5 was highly rated by our insurance co. and lowered the cost of our insuring our new car.

Edgar Gonzalez has been the best Service Representative that I have ever experienced with this dealership. He is truly a professional at customer service, knowledgeable about the vehicles and warranties. He was awesome in the repair of my Ram truck. Thank you for hiring this gentlemen, a true professional!!

Well I am really not sure this is legal but Mazda and many other manufacturers charge you monthly for an app that controls the vehicle. Remote start etc. I purchased this vehicle and I'm sure they already charged me in the purchase price for all the options it has. How can they charge me $10 a month for the rest of the years I own this vehicle just so I can remote start and see other information about the vehicle? It is like I sell you a kitchen and after a year if you want to open the doors you have to pay monthly for an app to do it. This is totally ridiculous and a scam. Say Mazda or any other car manufacturers sell 20,000,00 cars and all the people that bought them pay $10 a month to use the app they make an additional $200,000,000 for just use of the app. Well this is in my mind an absolute tragedy and should be illegal. Shame on them and all car manufacturers. I found an option to fix this. It still should not be this bad but anything to not pay these corrupt people any money. I found an aftermarket kit to fix this permanently for just over two years of monthly payments. It is called Startz, you can purchase on Amazon and install yourself. Good Luck

Perfect car! Traded in my CX-30, which was a wonderful car, but I wanted better visibility and more backseat space. The CX-5 ticks all the boxes: reasonable price, driving comfort, beautiful interior, smart dial system to use with the screen (which makes driving much safer than a touchscreen), plenty of cargo space without feeling too large, All Wheel Drive, and fun to drive. And some luxury options even on the lower trims.

it has been a very good used car shopping experience

Great car. Radar guide cruise control is extremely annoying, so is the beeping for everything that you cant shut off. Its slow as xxxx, but it is a soccer mom car. Super fuel efficient and reliable... except for the water pump that seems to go out every 20k miles but its covered to 200k. Other than that, haven't had a single issue with it. Great commuter car. Good for road trips but back seat was mad for small children. Im 6,0 and cannot fit unless the person in the front has their knees in the dashboard

Everyone was friendly and well informed. I waited for my car to be repaired and my advisor, Kim Soto, checked in on me and was available to answer any questions. My mechanic was very thorough in his assessment and my car is running beautifully. I bought my 2010 Honda Accord 16 years ago and is still running well.

Victor and Chase were both superb in selling us a Mazda CX-9. Highly recommend Napleton’s Mazda in Palatine.

Service staff is top notch. In and out for an oil change. Very attentive staff.

We had an appointment for an oil change in mid-afternoon, and that happened to be a day when the service department was really busy. But, Nina did her best to keep things moving and keep us informed, and we were out in time to avoid rush hour on the way home.

Made me feel like family as soon as I walked in very helpful and accommodating to my needs didn?t feel rushed at all great staff and location overall.

Best car buying experience ever. All staff were friendly yet did not pressure me, worked hard to arrange a deal I was comfortable with. Everyone from Clint and Daniil in sales to the finance team. I highly recommend.

We had a great experience at Autobarn Mazda! Jefferey Williams was great and very knowledgeable, and really helped us get the exact car we were looking for. Ross Conlon was also very helpful and made our experience wonderful. 10/10 would recommend anyone to come here to get the car you’re looking for!

Great people and great cars! Pleasure to drive my new M3H purchased from Eric Fragassi & Anthony (manager). Highly recommend. Thanks guys

I had a great experience buying a Mazda3 . Ivan and Jose were very helpful to choose a car and finalize the purchase. I will definitely recommend to my friends. Thx again

Great coustumer service. Friendly staff. Reasonable prices. Great inventory. Over all a great experience . Will go back next time I'm car shopping.

Professionals! We are happy with the experience. Team explained to us everything, answered all questions that we had. We didn’t feel pushed. We love our Mazda!

Chris Reis was very helpful and knowledgeable about the differences between the CX-5 and CX-50 Hybrid and made my trade-in an efficient experience.

Excellent service and execution from Jeff Williams and the whole autobarn Mazda team in Evanston

Always professional, always timely, always well cared for, always a pleasure. This is the only place I will allow my car to be serviced. Thank you!

Very accommodating to out-of-town buyers, except pay-in-full is required to hold a vehicle. Need more flexibility on this, like allowing sizable deposit with time limits