BEST customer service ever! Todd Ritter and his team are the best. Treated me and my Mom the best out of multiple dealerships. No pressure and very knowledgeable of product. The other dealerships did not take us seriously because we were women and did not know their product or didn't have a lot of inventory on the lot. I will definitely be referring them and go back when I need to upgrade. :-)
I travel in my Ram trucks all over the west coast for business. YOU WILL NOT FIND A BETTER SERVICE DEPT.
Always on time, courteous, and understanding of the fact that when my trucks are not working, Its a problem for me. You will not be sorry you chose this dealership for service.
Sales rep Nathan Scott listened to what I wanted in a car, and showed a number of different models and options. This was a major purchase for me, one I had not made for a couple of decades. I felt like I had good advice, without undue pressure. He, manager Albert Palmer, and CFS Dominick D'Aurizio worked with me to get finance terms better than what I thought were possible going in, including reaching out to credit unions that could offer a lower rate than would otherwise be available. I was happy with the service.
My 2013 Mazda 3 needed minor repair to the front bumper as well as maintenance work, and I was able to get an appointment right away online. I was met at the Service Entry with helpful support, and Don Smith, the service manager, diagnosed the problem and told me that my car would be ready in an hour and a half. I am very happy and satisfied with the excellent service at AutoNation Mazda Roseville and feel that the low price was a wonderful. I would recommend AutoNation Mazda Roseville to anyone.
I took my Mazda CX-5 in for Service Maintenance. I was greeted promptly and courteously and we went over what service my Mazda was going to have. Very satisfied with my appointment with Mazda Auto Nation, Roseville, CA.
The staff was friendly. Sales rep I dealt with was upfront and I appreciate that. Many options werr provided, i had been pre-qualified online before hand so that helped the salesman. The buying process was quick.
I had a good low pressure sales experience at Maita Mazda. Julio N. was my salesman and he was low key and honest from beginning to end. He gave me lots of detailed information on the car, and I never felt pressured. He was willing to match another dealers price. The only time I felt pressured was when I was questioning their need for more information on a loan when I already had a loan from my credit union.. I would have preferred we had that conversation in a private office than out in the open space of the dealership. Overall it worked out, and now I???m the proud owner of a new CX-5! I would recommend Maita Mazda, and ask for Julio Navarro!
I have dealt with many service departments over the years and over these past five years, I have never wanted to bring my car to anyone else. We purchased my CX-5 new in 2015 and have been coming to Maita Mazda the entire time. This is the first time I have wanted to continue to come back to a dealership service center. They are very timely and professional.
Stopped in on my return to the foothills where I live to inquire about an oil change service. Originally denied availability that day the manager stepped in and checked to find the department could get my service done in an hour. After the service writer assisted in getting my reminder for next service into the dashboard. Something neglected from last servicing dealer. Friendly, courteous service.
I had spoken with Ira a couple of times before coming in to see him. He listened to what I wanted and I was able to lease a 2018 CX 5 for less than I could purchase a 2016 without the features I was looking for. He was helpful without being pushy and that is important to me. It was the most stress free buying experience I have had.
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