Car started running super rough out of the blue.... Had it towed to Burnsville Mazda and they were able to fix it for me quickly. They recommended spark plugs too, but I had just done those a year ago, so they said it was fine they didn't replace those with the ignition coil.
I was scheduled for 12:00 but work asked me to be on a call at that time. I called the Walser service department to see if I could drop it off early and the person on the phone said no problem sir we will have your loaner car ready. I pulled right into the warm garage and 10 minutes later they had me in a loaner car on my way back to the office. I love this dealership. Thank you Walker Mazda!!!
I definitely would buy another vehicle from here if the opportunity arose. Sam Lien was great. I came with a 2 year old and he made us both feel very welcomed. He went above and beyond what I expected and made the buying process painless. Even colored some with my daughter. The same could be said about Rollen Otness, who did the financing part. Thanks again guys. Take care
Brian at Morries IG Mazda was awesome. My daughter was purchasing her first car and his knowledge of the product and guidance through the process was extremely helpful! I would definitely recommend Brian Lee and this dealership.
I've purchased a few vehicle from Lupient Infiniti over the years and would never buy from another. They have the best customer service. They take the time to help You find the perfect vehicle without pressuring You To buy.
WOW. I shopped around for probably 8 hours this past weekend and Mazda was my last stop (wish it was my first). I am thoroughly impressed with the overall service and help that Cody L. provided me. I had lots of questions, and he had lots of answers. I walked in tired, annoyed, and honestly just over car shopping (remember, out 8 hours already) and he was just so positive and up beat that it made it such a great experience from the moment I stepped foot in the door, to the moment I left with new car keys in hand. EVERYTHING felt easy. Thank you Morries Mazda for doing a wonderful job overall! I am extremely pleased and will absolutely be returning for my next one.
We bought a used car for my son. We had a few issues with getting the car but Morries's Nissan handled it well! They bent over backwards with helping us out..our salesman Jason even came in on his day off and the service manager Jermery was awesome also. We are very pleased and happy with Morries!!
Brandon was patient, thorough, informative, personable, and not pushy at all throughout my entire buying process. Not for one minute did I feel pressured into upgrading this or that until I had made my decision on an item. He brought joy and personality to the information he presented me with so that I was able to make the most informed and knowledgeable decision in a vehicle that I could have possibly made. All the staff were genuinely excited for my purchase and what it meant for me and reinforced that if I had any issues, questions, or concerns that I could contact them at any time.
Loved the new building and service was exceptional as usual.
by RKLUKES from DealerRater.com
December 1, 2018
We love Tom Nelson. He always is honest and doesn???t try to make us spend money for repairs when they aren???t needed. In our situation, we read on the internet on a Mazda forum that some Mazda service dept???s we???re recommending new transmissions for people that had similar issues as us. Tom recommended a software update and it took care of the problem for us. Highly recommend this Mazda service dept.
Very friendly, helpful, professional and polite. A+
by DAVIDK from DealerRater.com
December 1, 2018
The Walser sales team was top-notch. I am very pleased with my purchase and the friendliness, helpfulness and professionalism of the team! It was a great experience. And best of all, it was fast with very little waiting.
I brought my CX-5 to the new Walser Polar Mazda service center for a routine 15,000 mile check. The check-in process was fast. There was a loaner car available. Service was completed in a couple of hours. The car was washed and sparkling on the outside when I picked it up. Check out was fast. The staff are a pleasure to work with!
From start to the end, the individual attention received was fantastic. They have truly great customer service. My issue was not resolved, but they sure did give it their all.
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