Roger Mayorga was my salesman. He was well informed on the vehicle and made me feel comfortable. Very pleasant and I was happy to work with him. He followed up and is currently having techs look into a Homelink system that is not working on the vehicle. I may up my score to 5 if he gets to the bottom of it. =) Julian Perez completed the process with the paperwork signing. He was welcoming, friendly and made me feel at ease during the process. A few words to warrant considerations: Please do not forget to give your customers very clear explanations of your additional fees and explain the finance paperwork. If it takes 4 hours to get in the finance room, the last step should never be rushed through!
Best car I've ever owned
by ImInLoveWithMyCar from Orlando, FL
December 23, 2018
I've owned this car for 4 years and never had any issues, never needed to see a mechanic - only to replace tires and do oil changes.
I was a young first time car buyer so Shelby and Roger really helped me pick a car I absolutely loved!! They are very knowledgable of the cars that they are selling. They truly care and help you get the best deal you possibly can. I would definitely recommend this dealership to anyone looking to buy a new car.
by Tcwleblanc from Stroudsburg, PA
December 21, 2018
I bought this car looking for something with great gas mileage and it delivered. I've put 75000 miles on it including a 15,000 Mile road trip through the us and Canada. It has been very comfortable to drive in with no real issues (normal maintenance) the only con I can think of is I have a strange rattling noise that comes from the vents from time to time, it doesn't bother friends that I drive around, but it can get on my nerves.
My Family and I received an awesome experience at Oak Lawn Mazda. The sales representative we dealt with was Muhammad Ashraf, he was very helpful and we recommend anyone looking for a car to ask for him. He is very patient, helpful, knowledgeable, and went above and beyond to help our family get the best vehicle that fit our needs at a great price. Muhammad along with his managers Frank and Julian were very warm and made us feel like family. I definitely had a very good experience and I recommended this dealership! We will be coming back to this dealership!
I'm so in love
by Nola Girl from Chicago, IL
January 5, 2019
This is exactly what I was looking for. All leather interior, sunroof for when I'm cruising, Bluetooth GPS, Pearly white and cruising in style. I'm so excited!!
I bought my fourth car from this dealership last weekend ! A 2018 Mazda 6 ! It was a painless process and everyone involved in the deal was great to work with ! Thanks Again To Mazda of Orland Park ! We will be back !
After 60,000 miles no problems love this car
by Jrr from Naples , Florida
December 12, 2018
We bought this mazda 3 new and is been great
The only we did was rear breaks pads and tires 5,000 miles ago
Will buy again absolutly we got in love with the Mazda products
They have great hours for those working in the daytime. Unexpected journey tire issues and David took immediate measures to get us back on the road. Thank you
An affordable car with style, sport and luxury
by Roadrunner from Birmingham, AL
November 8, 2018
I have really enjoyed this car! I wanted a luxurious feel with a sporty ride and great gas mileage. This car has delivered all of that. The interior of the car is very well designed for functionality, comfort and aesthetics. I have also really come to love and rely on the back-up and blind spot warning indicators. To me it looks and handles like a much more expensive car than it is.
the employees at Sutton are very accommodating, and seems to be very concern about making the customer happy. I would recommend Sutton as a place to purchase a vehicle.
Love my Mazda!
by maddy132308 from Cleveland, OH
December 5, 2018
I don’t know if it was because I updated from a 2008 to a 2015, but my Mazda3 Hatchback is one of the best vehicles in its class. Even for a 2015, now almost 4 years old, still on the same level as some 2017’s on the road. The interior creates a minimal yet luxury feel. But I think one of its greatest aspects is simply its drive. Can drive over bumps, rough road, and sharp turns with ease. No cheap ’rickity’ feel or sound. Extremely sturdy and soft on the road, if that makes sense. Definitely recommend!
Usual stellar performance! I had no problems scheduling and the maitainence was preformed without any problems. Clean facilities, helpful staff, car was returned clean and ready to go...
by Dhintz from CA
December 12, 2018
I bought it because it looked cool and I have never heard anything bad about Mazda. After two months of owning this car it has met all my expectations and then some! It’s teally fun and comfortable to drive. Really enjoy it and would highly recommend buying one
Overall my experience at Pugi Hyundai was excellent. I will be returning to buy a car for my fiancé as well. Everyone was really nice. They made the buying process easy and quick. Also the Starbucks machine in the waiting area gave me the energy I needed for my evening purchase.
Most reliable car I’ve owned
by SammieJo from Irvine, KY
January 2, 2019
This car met my needs and beyond. Never thought I’d become a fan of Mazda. My little car never let me down. Even when the AT light came on, she kept going and still hasn’t stopped.
My son and I leased a new 2018 Mazda CX-5. I live in NJ and he lives in Chicago. He went in and picked out a car and I negotiated the deal via email with Brian the sales manager. I advised him that I would be flying in for one day and when I got there the car was ready and all we needed to do was fill out the paperwork and off we went. Manny went over the car from top to bottom with my son and Bilal handled the paperwork. Couldn???t have been any easier. They also took back our 2016 CX-5 which was at the end of the lease. Great job all around.
An errand-runner and a sports sedan
by HB-RI from WICKFORD
November 19, 2018
Because of my back problems, my only complaint is seat comfort which I solved with an orthopedic pillow. I get over that the EPA-rated mpg and at 85,000 am about to do my first brake replacement. Only other repair to date: new battery. It is a fun car to drive, peppy, quick handling, the right size for city parking. This model is old enough that it's not loaded with useless distracting electronic gear, a plus in my opinion. But it has bluetooth so it has a solid iphone connection,
I can't say enough about the process at Pugi - From the very start my salesman Quinton made me feel like he was looking out for me. Compared to past car buying experiences I never felt like I was being over sold or just another customer. I legitimately felt like a friend from everyone I worked for. Kate was great as well and always broke things down in simple numbers to make sure I knew I what I was getting and for how much, no tricks or typical cheap sales tactics. Great job all around.
I love my new Mazda3!
by Ponkee from Mesa, AZ
January 11, 2019
I love my new Mazda3 Sport, it really meets all that I want in a car. Small, efficient, comfortable, and reliable. The interior is beautiful. The safety features are great, with city safe breaking and blind spot monitoring. I wish I could have upgraded to a higher trim package to get the rest of the safety features, but unfortunately that would have required getting leather interior, which I do not want. I am very happy with the price I paid for this new vehicle, and the warranties offered by Mazda make me feel confident in my decision on the Mazda3.
The best Sales and Service Departments in the City. Just simply Excellent. I purchased 2 cars from Pugi. I live downtown and have gotten all my service there.
My second Mazda 3
by Lulu from Orlando
December 13, 2018
Has the feel of a sporty car and handles very well. Smooth ride. Good gas mileage and little maintaince costs. Could have a little more legroom in back. Lip on trunk opening limits size of what can put in.
Would like a cup holder in drivers door. Husband has limited mobility and has difficult time getting in and out and adjusting the seat back tilt. He also feel the door handle is too far back and his elbow is stopped by the back of the seat. Like the backup camera and that it beeps when a car approaching from side, not just behind the car. Love the alerts on the mirrors of car in blind spot. Like GPS, but not always intuitive. Disappointed it doesn't seem to have moveable headlights.
Even though i did not purchase a car here! But we had a great experience. Sales personal were professional and not pushy at all. You can test drive with confidence. The selection of cars are top of the line. We test drove a 2012 audi 2.0T premium plus AWD and it had low miles , luxury and speed. I recommend the dealer to everyone that love a touch of class.
by Josue from Sacramento, CA
October 31, 2018
I purchased this vehicle specifically to commute to/from work. Although I bought it used with over 92k miles, it has been very reliable. havent had to do anything but routine maintenance. Highly recommend.
Always greatest buying experience!!! I always feel like I am a family. Mario and Narcis helped me every time! They are the reason I will always buy VW !!! If you need great price, great service and the best buying experince Autobarn Evanston is the way to go! Thank you so much Mario and Narcis!!!
by Aaddaam from Spokane
December 5, 2018
I think my Mazda 3 is one of the greatest cars I’ve own & I think I will stick with mazda for the rest of my life
I always come to Mazda Autobarn Service since purchasing my CX5 from the Autobarn dealership and I've always been very satisfied. Reena Parmar is my Service Advisor and I've also received excellent customer care from Clare and Jason. My car is in tip top shape and the team here goes out of its way to provide great service.
Most Reliable car I have owned
by KA1212 from Indianapolis, IN
October 27, 2018
This car is very fuel efficient and value for money. Very reliable, fun to drive and has great music system. This is the best car I have ever owned.
Oil change & tires rotated took about 1.5 hours like they said. Nice waiting room internet connection, coffee, Service has always been very good, bringing our CRV there for 6 years. Prices are reasonable. Military vets get a discount on service.
Absolutely love this car! QUALITY
by Erhart18 from Chanhassen
December 28, 2018
Great soundsystem! Interior is sleek. Exterior hawt. Definitely sporty. I had 6-speed manual and LOVED it! (Only got a new car because I moved to the mountains and needed AWD but miss that Mazda3 everyday.)
Lewis and Chris provided a great car buying experience. They walk you through the process to make sure you understand all aspects of your purchase.
2010 Mazda3s Sport 2.5
by MikeM from Avon, CT
November 16, 2018
Hatchback Sport 2.5l. This car has awesome handling and it has perfect power for its size. Interior design is ergonomic and comforting. Common problem is the hatch not wanting to release in cold temperatures. No big deal to me. At 25 mpg in a car that can go 0-60 in 7.5 seconds I’m in love
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