My son and I came to this dealership to look at a used car. Hendrik is the quintessential salesman! Very professional yet personable, and low key overall. Just the right combination for us. We were able to take the car to our mechanic 10 minutes away from the dealership. The car passed inspection. Our only hesitations were the problem history of those cars made in that year combined with the price. We left to think about the purchase (and may return to buy the car). But we met Hendrik and would have no qualms about buying the right car from him. We highly recommend Hendrik!
I've had the best experience ever at a dealership. Sales and finance were very friendly, providing a world class customer service. Timing was beyond my expectations. From the test drive, to delivering my new vehicle, my day was still wide open in oppose to spending many hours wheeling and dealing with no results in my favor. Jim was straight forward, meeting my desired vehicle and financial/monthly payments goals in less that 20 min. We are really looking forward to going back to Stewart Chevy/Jeep/Dodge in 2 months, buying a new car for my husband as well. Made in America and sold at Stewart is the only way to go!
Buying a used car when you know exactly what you want can be daunting if folks do not communicate. Eli and Max at Towne Mazda are great. You always know where you stand and all the specs on the vehicle you think you might want to buy. They understand the subjective tense in the buying process. Very helpful. I did buy a car and think it proved to be a good deal and experience for both sides. Definitely would recommend them.
Got help from Alex. He was friendly helpful and answering all my questions. I ended up buying an infinity SUV. I’ll be recommending this dealer to family and friends and For sure I’ll be going back to buy more cars.
Look around first so you understand that their prices can't be haggled but it is worth it. I couldn't find a single car within $1K of their price. And the quality of the car was outstanding. Easy. Great kid's corner keeps them occupied too. No pressure sales is a beautiful thing.
I will never buy a car from anybody else LUIS CHINCHILLA is the man....best experience ever, I call asking for price, He did such a good job over the phone that I drove to the dealer and got the best deal ever.
They did not give the Sport Bars to me that were in the pictures online! I have asked twice with no response and I believe if that’s the way the Car appears online then that is what should be included in the Sale.
Found a car on the internet we were interested in, called ahead and they had it ready to show upon our arrival. Buying process very straightforward with pleasant interactions all around. Would buy another car here without hesitation.
I inquired about a CPO Miata online, and Andy Nguyen responded promptly with all the requested info. Throughout the process from test drive to answering my questions, Andy was patient, helpful, and knowledgeable. It certainly made my first Mazda experience amazing!
Buying a car from them was quite smooth. They had many variations of the model I was looking for and were quite willing to show me every one they had in stock. They had posted sale prices online for some of the cars they had in stock but discounted others which were advertised at a higher price. Negotiations for the price were fairly quick. When signing the paperwork, there was the typical sales speech to sell me additional services but when I said I was not interested the sales talk stopped.
I had bought a different BMW from another dealer 5 years earlier. That dealer's service department gave me quite poor service. I often had to take my car back to them right after they serviced it. I checked online reviews and found Stevens Creek BMW seemed to have the best reputation. I had bought parts from the Stevens Creek BMW parts department and was quite satisfied with the experience.
I was seriously considering switching from BMW to Mercedes Benz but my experience with and the reputation of Stevens Creek BMW were enough keep me interested in a new BMW even though I have had excellent service provided for my old Mercedes by a nearby dealer.
I email the sales personal and within 24 hours I got a response. They answer all my question and even though I didn't buy from them, they point me in the right duration . Great people to work with. will look into buy a vehicle in the near future. keep up the great work.
Bought several cars. They always are direct and fair. Send friends here all the time
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