We are new parents, with an eight-month-old baby, looking for a reliable car. Our experience at Diamond Auto Sales has been exceptional. Julian Jones showed us around the lot and was incredibly friendly and knowledgeable. When we came upon on a 2004 Mercedes Benz E320 Wagon, it was in the midst of getting the suspension repaired. We were impressed by the low-mileage and spotless interior. The price was just above blue book, but it was in beautiful condition. We had auto financing set up with our credit union. Julian jumped through all the hoops the bank required and worked patiently with us throughout the process. The truly exceptional part of the experience was when the airmatic suspension system was showing signs of a leak. Diamond Auto Sales replaced the entire suspension system. We also had a list of small repairs that had been recommended by another local repair shop. And while the mechanic at Diamond was fixing the suspension system they also took the time to take care of a few of these small adjustments (just because we had asked) and at no cost to us! We were overjoyed and so grateful. Julian took pride in making sure that we were truly happy with the vehicle. We really appreciated the integrity, responsiveness, personal care and attention we received at Diamond. Thanks, Julian!
Very reliable and easily operable car.
by VanessaC from LA
December 10, 2018
I love it! I hate to sell it but expanding family means we are in need of a larger vehicle. It has kept me and my children safe during our use of it.
My service representative was very informative about what they would be doing with my car to solve the problem. He stated they would have to keep it for 4-6 hours to discover the problem. Every step of the way he kept me informed of what they were finding.
Very reliable, great gas mileage, fun to drive
by WindinmyHair from Eugene OR
December 27, 2018
This car hugs the road and sits into the corners. Lots of safety features. Best Miata I have ever owned and I have owned 3! This one is a beauty.
The name of my sales man his name is Eli he was very courteous very approachable I was just strolling through the lot and he noticed me and wanted to know could help me I brought my car in to be serviced I didn’t bring my car in to get a new car but after dealing with Eli and having conversations with him I bought a new car he’s an excellent salesman he’s courteous he’s top-notch he is warm he’s friendly he’s not pushy he’s an excellent sales person smile on his face I wished all the salesman could be like him maybe they would sell more cars
One of the good looking SUV with great driving
by Biswajit from Indianapolis, IN
January 10, 2019
One of the good looking SUV with great driving dynamics. Interior is upscale premium. I am using this car in my everyday's commute and I am happy with this car.
She is not only a great individual but she is someone who cares about what’s right for you. So thank you for making me feel comfortable and excited about my new car!
Most comfortable ride we have owned
by Feel ol Boy from Venice, Floweeduh
January 10, 2019
This is one nice car. Rides sooooo well plus decent mileage. Love all of the GT features including the Mazda Radar range which automatically slows down while on cruise if someone inform pulls out without looking. Car is in great shape. No accidents. Awesome paint job. Been garage kept since day 1.Florida car
Was making a private sale of our 2015.5 XC60. They allowed me to book a full inspection with very little notice, and did a professional job on the work. They even provided their observations on the prospective buyer.
My dream car
by Ye from ROLLA
December 3, 2018
The most beautiful sports car within $30k. It met all I need. I love it sooooo much. A small car has the big fun, especially on the country road
Last Saturday I leased a Cx5 from Royal Motors and had an excellent experience. My sales person was Sierra who I was fortunate enough to meet for the first time the previous week. Sierra was patient, professional, knowledgeable, and in the end delivered on everything she promised. I absolutely love my new Mazda CX-5! With Royal Auto’s pricing and Sierra’s trustworthy service, there is no reason to shop anywhere else! Thank you Sierra and Royal Automotive Group!
Very disappointed with the quality cx3 - 2016
by Modo from Canada Toronto
December 20, 2018
I've had so many thing go wrong with this car. Very disappointing. Poor quality. Airless conditioning stopped working. Infotainment system continually restarts in even 1 degree weather. Persistent noise from front end. Shoddy trim. Will likely sell and go back to my trusted Subaru Forester.
This was a very pleasant experience. Matt Davis and his sales and finance managers did a great job. They stayed very late on a Friday night to accomodate us. I will come back whenever I need another car.
Smoothest ride of any car I’ve owned.
by Jackmur3 from Hinsdale, IL
December 29, 2018
Such a smooth drive. I drive a ton for work and I love the luxurious inner cabin. Great Bose sound system too. Great navigation system and blue tooth compatibility allows me to use Waze easily. As a realtor that is very important.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Fun to drive, fits like a glove, safety features,
by MEOTTA3 from Kansas City, MO.
November 8, 2018
My 3rd Miata and a wonderful new model. Extremely well designed inside and out. Good zip and full control. Safety features plus, Bose sound, a great driver experience.
Matt took very good care of us. We are a Mazda family and this car buying experience is one of the smoothest that we have ever had. I highly recommend this dealership. The management, sales team and finance department are top notch.
by Samantha from Newington, CT
January 7, 2019
This is my first owned car. Before I used to drive a 2003 Saturn Ion and then a 2012 Kia Soul. The Mazda3 was such a nice drive and has all the features I could have ever asked for! I love the car.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
The most fun to drive crossover I could find.
by JC from Walla Walla
December 9, 2018
I purchased this car over a year ago as a certified dealer demo. I had been driving Subarus and other SUV's. The Subarus have uncomfortable seats. The CX-9 has very comfortable seats, great driving dynamics. Plenty of power with the turbo and the most quiet car I have owned. It is also a beautiful design especially in Soul red.
I was expecting high pressure to purchase a new car. The Sales Representative, Answered all the questions
I had prepared before going to the Dealership, without any rush, sale pitch, or pressure in purchasing. He
was very helpful in explaining, each package that was on the various Prius models. We felt he was truly outstanding. We are happy with our purchase.
Best car I have owned
by First new car from Manitowoc,WI
January 9, 2019
This car has exeeded all of my expectations. It is comfortable, quiet, and has great acceleration. All of the features, including radar cruise control and other electronic safety devices are awesome. To get these features in other cars you need to buy a top of the line package, but, in Mazda they are in all of them. I love my car.
Starting from the initial Internet contact with Diego, to the moment we stepped foot on the lot and met Jim Cord and his sincere warmth and friendliness, to the efficiency of Jeff Rosen, thoroughly explaining and matching a comparative offer from another dealer, to finally wrap finances around with Ed, we could have not been more satisfied the ease, friendliness and no pressure attitude of the entire staff. There is always the stress of playing games when you get ready to purchase a vehicle, and we truly felt that this group did not do that with us. The entire experience maybe lasted 2-3 hours, and we are now owners of a beautiful vehicle
MOST RELIABLE FUN & STYLISH FAMILY CAR !
by LAURENT from NY
November 9, 2018
MAZDA CX-9 8 SEAT CROSSOVERS GREAT FOR FAMILY WITH KIDS & CARGO . THE CX-9 IS CAR THAT BLEND STYLE FUN & SAFETY & ON THE TOP OF PERFECT BEAUTIFUL DESIGN !!! THE CAR IS ON THE TOP LIST OF SUV & TRUCK I LOVE IT & NO NEED TO BREAK THE BANK SO ITS OVERALL ONE OF THE BEST DEAL. THX MAZDA FOR GREAT CAR!
Although I havent bought the car from them but i liked the overall process and prompt reaponses from shift sf. They brought the veichle to my door but i could not able to meet due to an emergency. This was handled very politly by the driver and appreciate it. Thanks
My second Mazda 3
by Lulu from Orlando
December 13, 2018
Has the feel of a sporty car and handles very well. Smooth ride. Good gas mileage and little maintaince costs. Could have a little more legroom in back. Lip on trunk opening limits size of what can put in.
Would like a cup holder in drivers door. Husband has limited mobility and has difficult time getting in and out and adjusting the seat back tilt. He also feel the door handle is too far back and his elbow is stopped by the back of the seat. Like the backup camera and that it beeps when a car approaching from side, not just behind the car. Love the alerts on the mirrors of car in blind spot. Like GPS, but not always intuitive. Disappointed it doesn't seem to have moveable headlights.
Shift helped me find a buyer for my 2014 BMW M5. They had my vehicle inspected, took care of the detailing, photos and delivery to the new buyer. After selling the BMW, Kevin and his team were able to find me a 2012 Bentley GT convertible with 5k miles and help me purchase below market value.
Kevin and his team communicated thought the whole process and was very helpful in selling and buying my new car.
I would strongly recommend Team Shift for anyone who is in the market for buying or selling.
by Aaddaam from Spokane
December 5, 2018
I think my Mazda 3 is one of the greatest cars I’ve own & I think I will stick with mazda for the rest of my life
Tried to find a used HR-V but unfortunately Shift is only in the Bay Area. Just too far to go to buy a car. Too many obstacles to work with. They were very helpful in trying to make it work.
car is actually spelled FUN
by RickLT from Kentucky
May 12, 2018
Bought this little guy after much thought and comparisons to other choices, i.e., 4 door sedans, small pickups, etc. Took the plunge and bought- absolutely love it. Performance Is A1. My wife and I love to put the retractable hard top down and cruise - and I've never been much of a "car" guy. NO regrets!!
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