Used Mazda SUVs for sale near North Potomac, MD

My rating applies solely to the retail side of their business (used cars). I have not experienced their services yet. Pros: expeditious online inquiry follow-up, great customer service, informative staff. Cons: sales floor layout needs revamping, some new car sales guys could brush up on customer intake. First off, I am THE last person I would have expected to be writing a review of an Acura dealership, much less owning one. Honestly, Honda does a very poor job of linking itself to its luxury brand (Acura) - especially compared to Toyota and its Lexus brand. After already having decided to purchase a Lexus RX, I decided to contact them on a whim due to the local dealers not having the darker interior I wanted readily in stock. I found a solid match in their online inventry (MDX with tech pkg) and submitted an inquiry. Within hours I received a response and set up a time to test drive. My salesperson was very knowledgeable, polite, and bent over backwards to address all issues/inquiries I had related to purchasing - including coming in to meet with me on his day off! After having endured weeks of tiring back and forth with others dealers who failed to simplify my process by being upfront re: pricing, availability, and specs. Granted the new car sales on the floor could use some brushing up on customer intake (it's clear that used car customers are not their priority), I completed my car buying experience with renewed excitement thanks to Rosenthal Acura's simple, streamlined, customer-focused process. Harpreet and his colleagues are amazing - no aggravating time-wasters there!

Car is perfect for my needs. It is spacious and well designed. 9nly problem is the passenger airbag light activated when passenger seat is empty. Very annoying. You see it every time you look in your rear view mirror. Easy fix a piece of matte black masking tape.

I had a wonderful and pleasant experience while purchasing my new Lexus. Ms Queanna Walker was great from start to finish, explaining to me all I needed to know about the vehicle I wanted to purchase. He manager also came over to reassure us about the choice we had made I forget his name am sorry! I love and am enjoying me vehicle to bits. Keep up the good work Ms Walker. My only wish would be to have the emergency assistance kit as part of the accessories. Once again thank you for the wonderful experience and keep up the good work.

We were loyal Subaru owners previously but were forced to look at other car makers when the 2025 forester had problems and recalls. The 2025 Mazda cx-5 was the most similar car, with no recalls or issues. We were pleased with the price and ready availability, made the jump from Subaru and haven't looked back. We owned several Subaru's previously and never had any issues with them - our most recent was fifteen years old. As retirees, the new safety features like the backup screen and warnings for blind spots are terrific. I just hope the Mazda proves to be as problem-free. Also, the Mazda CX-5 was highly rated by our insurance co. and lowered the cost of our insuring our new car.

Felix & Ryan were awesome! They helped me find a beautiful Dodge SUV fore and my kiddos! I definitely recommend!!!!

I love my Mazda 2016 grand touring CX-5. It has been a very reliable vehicle. Cruise control operates perfectly. Great Bose sound system. I wish it got better gas mileage. Not impressed with the navigation system! I am not happy at all with the exterior paint or interior carpeting!

To the point knew what they were talking about very helpful

Bought the CX-90 in early Feb. 2024 and immediately drove across the country and back. No issues at all. After 4,000 miles, the actual performance was consistent with all of the video reviews. Very comfortable interior with high end feel.Apple Car Play worked seamlessly with GPS system Waze. Hands free controls was smooth and prompt. PHEV experience was solid. Love the charging prioritization feature while driving. Takes about 2 hours on the highway to reach a full charge so that at destination you can operate on EV mode. At home, Level 1 charge takes about 10 hours (overnight) Wish the 26 mile EV range was more like 50 but maybe in future models. Combined MPG with 98% highway driving on the road trip was 25.5 mpg. Overall, so far so good. Vey happy with the purchase.

The sales Person was very knowledgeable bought a cx-9 here at Fitzgerald Auto Mall and the service was very Constable I had a trade of a Mazda CX-5 and the appraisal was so smooth. My experience on purchasing the Mazda CX-9 was very smooth. From the Greet as I walked to the dealership till I left finance the no haggle is known here.

I love my CX30. Only a few very minor complaints. The back seat is small. I would only recommend it for small children. Since i'm the only user, it doesn't really apply to me. The car overall is small, which makes it easier to maneuver and more fun to drive than larger CX models. I'm 6'3 tall and have no problem fitting in the driver's seat - plenty of head and leg room. The other complaint is the small gas tank (under 13 gallons). Even though, I don't regret buying my CX30. It's a lot of fun! I would definitely recommend not looking at any trim level lower than premium due to all the options the premium includes. I opted for the non-turbo. It's fast enough without it, and was 3K less.

What criteria do you have in shopping your next used vehicle? 1. You want to buy a used car that is believed to be absolutely trouble free (Equivalent to a certified grade). 2. You are ok to buy a car at a fair market price (You are not trying to find a steal deal or to negotiate a price). 3. You hate sales pitch. Then go to Carmax. This is my best advice based on my past car buying experiences with all sorts of car dealers. You can't go wrong with Carmax if the above three are your criteria. Carmax set an extremely high standard in their car reconditioning protocols. Carmax certification is as good as manufacturer's certifications. Meanwhile, you will be discouraged if you come to Carmax in hope to find a steal deal, because all of their cars are priced RIGHT, and they never give you a room to negotiate over the price. This means that they don't play games, and they don't let you play games, either. They are fair. You have to be fair, too. A good news is, they don't try to steal your money. So don't try to steal theirs. However, I have one serious advice: Get pre-approved by a local credit union before coming to Carmax. While Carmax too does offer financing, their repayment rule has a catch. Say your monthly payment was set to $100. If you put $500 at once, you expect that the extra $400 would automatically go to principal payment, right? Not with Carmax financing. Instead, the first $300 goes to the three upcoming monthly payments, and only the remaining $200 will go to principal payment. If you intend to pay off your auto loan quick, this repayment rule that they set up is a deal breaker. A good thing is, they will gladly let you use your credit union financing; they won't pressure you into choosing their financing service. Good luck, and never go back to liars that live in the rest of the world.

This is my first CX-5. I love it. Previously I drove a mazda tribute which was a 6 cylinder. I was reluctant to purchase a smaller vehicle with a smaller engine, but I’ve been pleased. My only negative comment is regarding the leg room in the back seat. It’s not great but workable for most average size adults.

Scott was wonderful with helping me order my new crosstrek and keeping me updated on the status of the order. The process was smooth. Kimberly was great with the follow up program to show some of the safety features.

Fabulous car. Extremely happy with the purchase, performance and deal. I knew this was the right vehicle after reading the previous reviews. Thanks to all!!

I have bought both of my past CX5's from the Frederick location. I am now looking to upgrade to the CX90. It's a beauty! Always great service and I feel well taken care of. Dealerships in my past did not make me feel this way.

Well I am really not sure this is legal but Mazda and many other manufacturers charge you monthly for an app that controls the vehicle. Remote start etc. I purchased this vehicle and I'm sure they already charged me in the purchase price for all the options it has. How can they charge me $10 a month for the rest of the years I own this vehicle just so I can remote start and see other information about the vehicle? It is like I sell you a kitchen and after a year if you want to open the doors you have to pay monthly for an app to do it. This is totally ridiculous and a scam. Say Mazda or any other car manufacturers sell 20,000,00 cars and all the people that bought them pay $10 a month to use the app they make an additional $200,000,000 for just use of the app. Well this is in my mind an absolute tragedy and should be illegal. Shame on them and all car manufacturers. I found an option to fix this. It still should not be this bad but anything to not pay these corrupt people any money. I found an aftermarket kit to fix this permanently for just over two years of monthly payments. It is called Startz, you can purchase on Amazon and install yourself. Good Luck

Mike Kampanos was such a pleasure to go through the car buying experience with . i’ve been shopping around for a solid used car but couldn’t decide on one that suited me . he’s super knowledgeable & informative about used cars & helped me narrow down to a couple solid ones . highly recommend him to everyone !!

Purchased the PHEV a little over 1 year ago and put 12K+ miles on it so far, and I like it a lot. Its stylish, quiet and great on gas. I consistently get over 70+ MPG around town and 35+MPG on longer trips. However, I *strongly recommend* the L2 charger as it cuts charging time down to 2.5 hour with 29 miles range. Without it, the L1 charger takes forever. I went with a 30W auto splitter on my dryer plug for under $140 on Amazon. Its amazing! However, even if you switch to gas, the Hybrid system averages 26 MPG with standard driving. My only complaint so far is the connection to Google/Apple play sometimes drops for seemingly no reason 1-2 times a week and the reactive driving can be touchy. Overall, very reliable and fun to drive. I highly recommend.

I recently visited Ourisman Mazda of Rockville, I was blown away by the customer service, great stuff they wanted to be sure that I got all what I'm looking for in a vehicle. Andre (excellent salesman) explained everything about the CX-5 I purchased exceeded my expectations in all terms of quality and safety...

I really do love my CX-90 PHEV but, as anyone will tell you as an early owner of a brand new model of anything, there are kinks to work out. I can get most of my driving done on battery without having to transition to the gas engine which is awesome. The amount of time it takes to charge is not awesome. I would schedule all of my charging to happen late at night when power is cheapest but the charger it comes with takes 11 hours to fully charge. I bought a level 2 charger which takes closer to 8 hours. An improvement but not what I was hoping for. The infotainment system randomly but consistently disconnects from my phone without explanation or warning. It reconnects quickly but it is very annoying. Finally, the engine will sometimes have hiccups when I'm driving on either engine. I will feel a weird surge of power which worries me a bit. Other than not being able to get the color I wanted (I was told "soul red" isn't popular on larger, "mom" cars) I am very happy with the car. It is stylish, fits my whole family very comfortably, and it was a wonderful upgrade from my 2020 CX-5 (which I also LOVED). I can't wait to see what the future holds with PHEV vehicles. What a wonderful bridge between gas and electric - makes it feel totally reliable!

Althea Thompson was awesome!!! I have never dealt with Carmax and she made the buying experience 100% perfect!!! I would definitely return again for future purchases.

I love my 2014 Mazda CX-5. It is technically a 2014, but apparently no 2014s on Cars.com to review. It is so reliable—requires just basic maintenance like oil changes, new windshield wipers and tires as you’d need on any vehicle. Handles well, even on snow. Wish it had a turbo engine, but it’s plenty fast and not an issue. Never had any big expenses or surprises. My only 1st world complaint is the outdated/cumbersome GPS system and it sometimes doesn’t connect to my Bluetooth when trying to play Pandora—but the phone has never been an issue. I may look for a newer to me CX-5 just for something new to drive! My step-son may be the lucky one in line to drive the 2014 CX-5 next!

This was the first time that I've used CarMax... always felt that the "no-haggle" thing was just a grift. It's not. Very fairly priced car in pristine condition. They even transferred it for free. Transaction was relatively quick and painless as well. They were even able to take care of the REAL tags and title there as well. If you do your pricing research, they are most definitely an option. And thankfully there was no sleazy salesman vibe or upwelling. Would gladly use them again. Oh, and they actually FILLED the tank, which USED TO BE commonplace, and I didn't have to ask.

I looked for an economical but comfortable small car. This is the one I selected. Without reservation. And the styling is great. Would purchase again.

So far so amazing. After this car, I'm very positive I will buy the same model. By the way, I don't know when it's going to happen since I feel like this car would stay healthy forever. Cargo room seems like the only part missing but getting a compact SUV like this? It was expected.

Mike really made the process easy as a first time buyer he really knows his stuff. Loving the new car and would recommend him to anyone looking to purchase.

I absolutely love my 2024 CX5 Preferred. It's my first SUV and my first Mazda (after 3 Cutlasses, 2 BMW's, an Audi, an Acura, and 4 Lexus sedans) and I couldn't be happier. The interior is luxurious, the ride is powerful yet smooth and quiet (equal to Lexus) and the handling is great. I test drove a RAV4 and a CRV and there was no comparison. It's fun to drive and I recommend it whole-heartedly.

Great service all staff did a great work with customer service in mind. Thank you. A.A

I love it! Bought it new in 2020. Grand Touring Reserve with the turbo in Soul Crystal red metallic. I'm currently at 56k miles with zero issues. I do oil changes every 5k miles. Originally I test drove a CRV, RAV4, Forrester, and CX5. I picked the Mazda bc it looks, feels, and drives like a luxury SUV. 320 |b/ft of torque for a compact really gives it the edge over anything else in the class. Four years later and it still feels as solid as the day I bought it. The handling's amazing, and the ride is great! Some people have called the ride firm but I would say it's super compliant. It settles very quickly over bumps without feeling upset. The Bose system sounds "good" but only has bass and treble adjustments with no mid which would make it even better. The ventilated seats work better than in other cars I tested as well. It's also one of the quietest too letting in very little wind and tire noise.

I bought a new RAV4 through Jerry Potts at Laurel, MD new Toyota lot. Great experience! Gave me straightforward honest info with zero pressure. Best buying experience I ever had, and a great price. I would do it again in a heart beat.

Great car love the sophisticated and upscale exterior and interior First time hybrid plug in purchase and seeing fuel savings, would like to see greater electric range. It would be nice to have more information on how to get the most out of the phev, from dealership, I know that this is a new model and there will be undoubtedly more information coming Our dealership was excellent in all phases of helping us procure our Mazda thankful for them Excited to drive this more!

If my credit was on point I would've been driving my dream car. The K900 is a sleeper for those who do not know. But they did try to help.

Bought this at Modern Mazda in Watertown ct from Steve Duffy…car is great,better than expected. Glad I waited for the new model, the console and feel of the car is better than Cx-9. I dont regret , haven’t been disappointed with a thing. Captains chairs, ventilated seats, HUD and console are why I bought this, plus the extra mileage from phev. I’d recommend researching the install of charger at home before purchasing, charging is where you get the real bang for buck. This car is a tremendous value!

Matt is really helpful and friendly. Even though we didn’t make the purchase since I was looking for to get a better trade in price, but overall it’s very good! I have been to carmax twice and both of them are all very good facilities and very professional working process, definitely recommend Carmax!

Very impressive mid sized SUV. Very solid handling, great on gas, and looks solid. Very happy with the purchase. I looked at many others in the same class and I thought this was the best looking, had the best interior set up and is economical. Very happy with the purchase. Definitely would recommend.

Great car. I have turbo version and it is very fun to drive. I do wish it had a larger gas tank. I get about 300 miles out of a tank of breast.

Best experience ever. They are very friendly, professional and sincere. I had a good time shopping there. Thank you very much for a great service.

Bought a brand new 2023 Mazda CX 30 and really like the safety features that are standard features in this car. As an empty nester and retiree, the lane keep assist and lane warning are a welcome feature in this car. The lane warning and assist has an pleasant chime warning sound and the steering wheel vibrate warning the driver that he/she is deviating from the lane. With a little nudge of the steering wheel by the system get you back in your lane. Blind spot monitoring is also a great safety feature to let the driver know that a nearby car is on the nest lane, caution is suggested when changing lane. Cross traffic alert is also great, and it can even detect a person approaching the back side of your car when on reverse, of course it also detects a car approaching when reversing. The interior fit and finish is excellent, it makes the car feel and look like a luxury car without the price of a luxury car. This car is brand new, so I am still in the process of learning about the car. IMO, if you want to experience how the Mazda CX 30 is, get a test drive. You may like it or love it like I do. Good luck.