Freddy Bosco was the man
November 0, 2018
Came to this dealership last week after a mazda dealership closer to me told me they were too understaffed for me to have my appointment for a test drive (which I had made earlier). Since it was the only time I could test drive (and since I was already out and made a useless trip to that dealership), I decided to swallow the toll and drive into Staten Island to Island Mazda, and I am so happy that I did. From the moment we walked in, a gentleman (maybe a manager) voiced his understanding of our frustration and then sat us with Freddy Bosco. What a great guy he is. We test drove and unlike many other dealerships, he did not make me feel pressured or like I was hassling him since I only wanted to test drive that day. He also did not stalk me on the phone afterwards. Just a handshake and I told him I would see him soon. Well, yesterday I was ready to lease, and you guessed it, I went back to Island Mazda because of their great service. I made sure Freddy was there and worked out a deal with him. While there, we also spoke to the finance manager, Mike, who came out and introduced himself during the negotiations, which I also never experienced before, but which was a nice touch. Overall, they really made it as enjoyable an experience as a car dealership can be lol. It was like making new friends, they were both really cool. Including the manager from that first day, I must say, this is a nice dealership and I hands down recommend anyone looking to get a car and just wants a nice dealership experience, to go here. Thanks so much to everyone there, especially Freddy!