Starting from the initial Internet contact with Diego, to the moment we stepped foot on the lot and met Jim Cord and his sincere warmth and friendliness, to the efficiency of Jeff Rosen, thoroughly explaining and matching a comparative offer from another dealer, to finally wrap finances around with Ed, we could have not been more satisfied the ease, friendliness and no pressure attitude of the entire staff. There is always the stress of playing games when you get ready to purchase a vehicle, and we truly felt that this group did not do that with us. The entire experience maybe lasted 2-3 hours, and we are now owners of a beautiful vehicle
I went through Costco and this dealer came up in referral. I did everything via e-mail (my preference) up to the point where car was being brought to dealership. After that salesperson had deal and car I wanted waiting for me. A painless, easy and no pressure car buying experience. Go see Marie or Anibal.
Our first Mazda was a 2016 lease two years ago. We just happened into Concord Mazda because we happened to be staying at a hotel nearby.
We were amazed (and pleased) to find that there was no pressure or sales hogwash. We had been trading cars every 2-3 years anyway, and the Concord Mazda staff at the time introduced us to leasing, which makes that easier and more affordable as long as we plan to keep trading in.
This time, we were contacted by Anibal, who was very friendly and helpful right from our first email contact. We're 5 hours from Concord, which meant a long drive to come in and swap cars. Anibal prepared a quote by email so we could decide if we were really ready to upgrade before having to drive down, he had absolutely everything ready when we got there, and overall he just made the transaction simple and easy.
Earl (Finance) made the paperwork clear and fast and pleasant. I drove in around 4:15 and was back out on the highway in our new car in about 2 hours. And I didn't feel like I'd just been beaten at Chess!
I used to dread car shopping, but this is our second purchasing experience with Concord Mazda that has been actually pleasant!
We love our new Mazda 3 (Soul Red, Parchment leather interior) even more than our older Mazda 3 SI. And we're already looking forward to coming back to Concord Mazda in a couple of years for another one. Highly recommend you check them out!
I'm so glad I decided to get my MINI from East Bay. David Dagstanyan was very patient and helped me pick the car I wanted and explained all the features carefully. He made my first buying experience go smoothly and I never felt rushed. Check out East Bay MINI and see David if you're in the Bay Area!
Mark really took his time to understand my family’s needs and point me in the right direction. I ended up purchasing a 2019 Traverse. Thank you SO MUCH Mark!!! You were the kindest salesman I have ever worked with.
Just stop in here and talk to Dom! Awesome dude, very informative and nice. Process isnt too long. Got a free cookie and water while i waited. Overall good service and i couldnt be happier with my new car.
Was making a private sale of our 2015.5 XC60. They allowed me to book a full inspection with very little notice, and did a professional job on the work. They even provided their observations on the prospective buyer.
I just purchase my Chevrolet Colorado 2016 from Michelle and Roger , they both made the transaction very easy never pushy and had the answer to all my questions , would definitely recommend Apexcarsnet to all my family and friends.
Alex and Ting were fantastic throughout the buying process. Ting found the vehicle that I was looking for and offered a competitive price. Alex served us through the test drive and explanation of vehicle features. Zack was great in the finance and paperwork stage. I give them all a ten for their efforts.
People were really nice. Great attitude, great service! I didn't feel rushed, and they took the time to answer all our questions and concerns.
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