Chuck Cantor is great to work with! They did a nice job on our seats. I noticed the seatbelt was twisted on my way out of the parking lot. Chuck apologized, got the car right back into service and had us on the road in about 10 minutes with the problem fixed. I just wish they were closer. I was a little scatterbrained that day and Chuck was very gracious.
The guys in the service department are WONDERFUL and very knowledgeable. They put my mind at ease. They were able to meet my needs and put my mind to ease about body work that was just completed. Great Team!
The staff is always helpful and friendly. They do an excellent job of getting my CX-5 serviced in a timely manner. Dave is an excellent mechanic. That's why I drive 2 hours to have my vehicle serviced there. Great experience!!!
Normal maintenance done for a CX5. Waited for service to be completed.Was impressed with the new waiting room. Wait time was expected. Impressed with the new technology used to inform you of work needed to be done,via cell phone.
Excellent always providing wonderful customer any questions I ask they are answered and explain if additional service is required. Key staff members and they make the company by treating people with respect and honesty
Easter weekend I had my vehicle towed in because of damage to my tire after hitting a pothole & not being able to locate my vehicle lug nut key. That Monday the service dept. was very busy of course, but the wonderful guys (Jeff Ames, Adam Blakely & Ben Conover) at Jake Sweeney Mazda were able to fit me in, taking care of necessary service to make my vehicle suitable for driving & even provided me with a loaner vehicle. I am a loyal Jake Sweeney Mazda customer & feel comfortable taking my vehicle there. I trust the team & feel confident that they will take care of my vehicle without depleting my bank account. Also, the guys are always very friendly, personable & patient with me. Thanks for always making my experience at service dept. pleasant.
I found honest, ethical, professional and courteous people at every position at the Joseph Dealership. If you need your faith in car dealerships restored go to Joseph Volkswagen of Cincinnati. I purchased a used vehicle at Joseph and it was the best car purchasing experience I can remember. I got a great deal and a great warranty at no cost with the purchase.
Thank you to everyone at Superior Acura of Dayton for doing an amazing job. I wish that I could remember everyone's name. Everyone was friendly and helpful, but I especially want to thank Stephanie and James. Although I only spoke with Stephanie on the phone, she is the greatest. James Green is the nicest and most attentive salesperson that I have ever dealt with. While looking at the car, he pointed out and had fixed, scratches on the car that I had not seen. He also spent time going over the numerous features of the car. The only issue that I had, was for the purchase of an extra key for the car. The car only had one key. I was told that the key could be made at a Kia dealer, but not told the price of a keyless remote. I had never had a key like that before. The key and programming of the key cost an extra $302. Overall, I recommend this car dealership. I purchased a 2017 car for the price that other dealerships are asking for 2015 and 2016. I have a great used car with low miles that looks brand new.
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