Barry was patient, persistent and excellent in explaining the features of the car as well as answer the queries regarding payment. He was flexible in working through the financial details and provide a good pricing for the car
This is our third vehicle leased through Ray Catena dealership. We first met Allyson Gutman when we started our search for a new SUV. She was, and continues to be, extremely knowledgeable, accommodating, personable and even laughs at my husband's jokes! Overall, a pleasure to deal with and completely trustworthy. We'll be back again. Thanks, Allyson
I couldn???t have had a better experience. I ended up being in contact with Elliot Burns who took the time via email exchange all week to present me with some vehicles. Elliot presented me with a beautiful car in their stock that was 95% close to my build. Upon arrival Elliot was with another client and brought in Noland to help me. Noland picked up where Elliot left off. Walked out with the car same day. I would certainly recommend this branch to friends and family. Thank you Guys. See you in 3 years.
Tom is an exceptional sales man I was referred to him by one of my friend and I must say he was the best salesman I ever had. This was my second Mercedes purchase and the deal I got was 10 times better than my first. He was very professional and informative he took my needs into consideration which I really liked.
This is the first time I've ever owned an electric car, so I had many questions. Larry was extremely helpful in answering all my questions. He also provided me with very specific information, advice and paperwork; for example, regarding sales tax, that saved me a lot of money. I love my electric car and Larry helped make the transition very easy.
After visiting other Mercedes Benz stores I went into the Bridgewater store and was lucky enough to get Michael as my salesman. He is very talented and knows more about the brand then anyone else I met. He made me feel very comfortable buying from him unlike the others guys that treat women not same way! When you visit Open Road Mercedes ask for Michael Vurchio to see why he is the Best!
If you're looking for great cars, professional service, and the best prices-- go here! Smooth process from start to finish. Jose, Steve, and John were great to work with and I would recommend this place to anyone who wants to make a smart car choice with an excellent deal!!!
With a bit a creative financing Matthew was able to allow me to upgrade to a vehicle that initially, potentially seemed to be out of reach. He also allowed me out get out of my current lease two months early. All the details of turning in my old vehicle were taken care of. I was very pleased.
Thank you all so much for your amazing customer service skills and knowledge! It's helped make my experience so much better and I would totally recommend your services and products to anyone and everyone. I feel so safe in my new Forester Sport and get so many compliments! Thanks Team you're the best! Sincerely, Kristin
I just bought a 2019 GLA from Vasil. I am in LOVE with the car and Vasil made the process so easy! He even secured the car for me before it had arrived to the US. Vasil patiently answered my millions of questions and followed up after I took the car home to make sure everything was as it should be. I traveled across the state to deal with Vasil and plan to do the same when I'm ready for my next Mercedes.
My salesman, Thomas Trovas as very knowledgeable, he immediately understood my needs and he quickly found a car I would love at a great price. Quick lease return, and quick delivery of my new car, great coffee while waiting
The service at Bay Ridge Chevrolet was great. They opened early and had no wait. Burt was great because he explained everything wrong w my car in detail and proposed solutions. And when I went to pick up my car, I felt like it was brand new. A plus.
My wife and I just stopped by Last Monday to investigate a lease price on a new Rogue. Had no real intentions of purchasing then due to the fact that we still had 3 lease payments to make on our Altima. We were greeted By Sales Associate Tim Kaplan, He asked what our intentions were & explained our options in depth. He was very patient & very knowledgeable in regard to the Rogue models as well as the amenities & trim levels that were available. We spent a good 45 minutes to an hour looking for a vehicle and then test driving one. We did not expect to take a Rogue home that night, however after negotiating with Tim and then with the store manager Tyler Forzani getting involved, we decided to lease our vehicle that night. A very nice experience and both Tim & Tyler were wonderful to deal with. I did not get involved in the financing portion of the transaction as my wife handled that part. However, she said that the finance manager Pete S. was very friendly and helpful while explaining all of the transaction details also. While I waited for the vehicle to be readied for delivery I spent time chatting with another very friendly sales associate Charlie Gheya. All were concerned with our needs and very professional ; all around nice guys. Would purchase here again. Thanks Guys !!! Al T.
Sal is the man very honest and straight forward no hidden costs or fees these guys are for real, the cars are very clean if you're looking for a high performance car these are the guys to see I'm very pleased.
howie made it very simple in and out in 90 minutes ! very nice people to deal with !will buy from them again thank you easy .
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